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Covina Volkswagen - Service Center

Covina, CA

4.7
255 Reviews

255 Reviews of Covina Volkswagen - Service Center

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November 06, 2015

40 mile service Jessie was a great help, fast, honest service. Receptionist was helpful as well Thank you Jessie & team you really made my day when u excepted my co More

by Stennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Nov 11, 2015 -

Covina Volkswagen responded

Did you know that I have known and worked with Jesse for over 30 years!!! He is "the man" and he goes out of his way for all of our customers. Thanks for choosing us and we look forward to serving you again. Greg Bozzani

August 28, 2015

Outstanding and Freindly Service I always use Bozzani VW for the maintenance on my leased VWs. Recently, I dropped off my 2014 CC for the 10,000 mile service. The service writer walke More

by jimbo20000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Jesse Santos, Ruben Sandoval, Charles Liautaud
Sep 02, 2015 -

Covina Volkswagen responded

Jim - The entire team at Bozzani VW is pleased to hear of your excellent experience. We appreciate your business and will be here with another cup of coffee on your next visit. Thanks again. Greg Bozzani Bozzani VW

June 30, 2015

The Best in the Business I recently brought my vehicle in for yearly service at Bozzani Volkswagen, and I was again reminded that these guys are the best in the business. The More

by JohnVidas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jehovah, Charles Liautaud
Jun 30, 2015 -

Covina Volkswagen responded

Roger - Glad to hear of you excellent service experience with our store and Charles. Thank you for your loyal business and we look forward to your next visit. Greg Bozzani Bozzani VW

June 14, 2015

Everyone's really polite. I went for my 20k service. Everyone's really polite. I like how the waiting area is super clean and you can watch tv. Felt like I was at home. More

by Mllopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval, Jeff Dixon
Jun 16, 2015 -

Covina Volkswagen responded

Well, next time be sure to get a cup of our popular coffee while watching TV and while your at it, grab a donut hole or two. Thank you for your loyalty to our service department. We appreciate the business. Greg Bozzani

June 13, 2015

20 miles worth the drive Great place to service your VW, clean and friendly people,worth the 20 mile drive, Ruben is one of a kind Service Advisor.great guy down to Earth and More

by Josesramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Jun 16, 2015 -

Covina Volkswagen responded

Jose - Thanks for driving the extra distance for our service department. Obviously Ruben goes the extra distance for you too. Thank you for your business. Greg Bozzani

Jun 17, 2015 -

Josesramirez responded

Thanx 4 giving me a Egift starbuck will enjoy it.

June 13, 2015

Easy service Had to bring in car for a warning light coming on. Service advisor Jesse was on top of it. I had a loaner within minutes of them diagnosing my vehic More

by Daneboy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
June 13, 2015

We come here any time our car needs attention. We usually deal with Ruben, he's a really friendly guy, makes you feel welcome and like your being taken care of. I like that they offer you a ride ho More

by Kaydikakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Jun 16, 2015 -

Covina Volkswagen responded

I'm glad to hear that you think our team members are nice. We remind them all to treat our customers the way they would like to be treated and it seems at Ruben and Jay do just that. Thank you for your continued loyalty. Greg Bozzani

February 13, 2015

Most Excellent Service from Point of Sale to Ongoing Service I went to purchase a Model CC. I was offered a variety of cars to check. Great! I was most pleased with a Tiguan and got a great deal. Service sch More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Urie, Jesse Santos
Feb 13, 2015 -

Covina Volkswagen responded

Matt - Thank you for your kind words and especially for mentioning the great service you receive from Jesse and Samantha. You can bet that the rest of the staff will be just as eager to help you on your next visit. Thank you for your business. Greg Bozzani Bozzani VW

September 02, 2014

Great Service I've been taking my car here for service for years. I recently bought two new cars and also take them for service. Great staff that take care of eve More

by zarquad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Holguin, Jesse Santos, Ruben Sandoval, Charles Liautaud, Glenn Turner
Sep 03, 2014 -

Covina Volkswagen responded

Zarquad - thank you for being a valued member of the Bozzani family. We always try to be fair and competitive with our pricing, but we appreciate your honest feedback. Please let us know if there's ever anything we can do for you. Warm regards, Greg Bozzani

August 29, 2014

easiest dealer to deal with the service department listens to your concerns and taclke the problem face on. no hesitating no round around just honest work and treatmeant. car was More

by mariobandal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey
Aug 29, 2014 -

Covina Volkswagen responded

Thank you, Mario, for sharing about your honest service experience with us. We greatly appreciate any and all feedback. Thank you very much for your business. Best regards, Greg Bozzani

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