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Covina Volkswagen - Service Center

Covina, CA

4.6
229 Reviews

229 Reviews of Covina Volkswagen - Service Center

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August 13, 2014

Great service I've bought two cars here (with Samantha) and only bring them here for service. The buying experience was stress-free and seemed way easier than it sh More

by Paiger23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Urie, Jesse Santos, Ruben Sandoval, Charles Liautaud
Aug 13, 2014 -

Covina Volkswagen responded

Paiger23, thank you for your review. Your kind words mean a great deal to the whole Bozzani team. It's always a pleasure to serve wonderful customers such as yourself. We look forward to your next visit. Warm regards, Greg Bozzani

August 13, 2014

Extremely Helpful The service department is amazing! Every time I call with a question or to make an appointment, I always feel better about my Beetle's problem and am More

by Uro.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Aug 13, 2014 -

Covina Volkswagen responded

Hello, Uro.E. Our team always strives to go above and beyond to help our customers. We appreciate you sharing about your experience. Thank you for your business. Please don't hesitate to let us know if we can help you or your VW. Best regards, Greg Bozzani

June 04, 2014

Quick service I called to set up an appointment for my 10K service. They said bring it in today, I did and it was ready quicker than promised. More

by RickW909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey
Jun 06, 2014 -

Covina Volkswagen responded

RickW909, thank you very much for taking the time to leave us positive feedback. We truly appreciate it, and will always do our best to provide you efficient, top-notch service. We look forward to your next visit. Until then, drive safe and take care. Heidi Chow, Client Care Manager heidi.bozzanivw@gmail.com

June 03, 2014

60,000 Mile Service Brought my 2011 Tiguan in for its 60,000 mile service. Everything went as expected, the service was done on time, and the car continues to run great. More

by jf64k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Jun 06, 2014 -

Covina Volkswagen responded

Dear jf64k, We're so happy to hear that your Tiguan is running like a champ. We will always do our best to maintain it so you can continue to drive without worry. Thank you for your kind words. Please don't hesitate to let us know if you ever need anything. Heidi Chow, Client Care Manager heidi.bozzanivw@gmail.com

June 02, 2014

20k Service It was an easy process. Call, got the appt time and date I wanted. They were ready for me when I arrived. In and out in about an hour. Work desk a More

by baldbuhda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey
Jun 06, 2014 -

Covina Volkswagen responded

baldbuhda, Thank you so much for your feedback; we really appreciate you taking the time to let us know how we did. We look forward to your next visit. Have a fantastic summer! (: Heidi Chow, Client Care Manager heidi.bozzanivw@gmail.com

May 31, 2014

Service Charles and the rest of the service crew always give me awesome service I've been a customer over 10 years and will continue to be one More

by eramos626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Jun 06, 2014 -

Covina Volkswagen responded

Dear eramos626, You're a valued part of our Bozzani family, and we thank you for that. The service crew loves having you, and they aim to always provide you friendly, high-quality service for another 10+ years. We look forward to seeing you at your next visit. (: Heidi Chow, Client Care Manager heidi.bozzanivw@gmail.com

May 30, 2014

Best VW Dealership I always get great service when I come here and the prices are always very competitive with other dealerships. Very professional staff. Highly recomme More

by Paihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Jun 07, 2014 -

Covina Volkswagen responded

Hello Paihan, That's great to hear! We hope your vehicle has been running smoothly since. Please let us know if we can be of any assistance. Thank you for stopping by our Dealer Rater page, and leaving your feedback. Have a great summer! Greg Bozzani GM - Bozzani Motors

May 30, 2014

Service was excellent across the board!!! I live in San Diego but when I was looking to buy a car (3 years ago) Bozzani was the only dealership that had the exact car I wanted so I drove the 2 More

by dfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Jun 07, 2014 -

Covina Volkswagen responded

Hello dfrancis, Thank you very much for your 5 star rating, and for sharing your experience with us. We are delighted to have you and your VW as a member of the Bozzani family. If there is ever anything we can do for you, please don't hesitate to let us know; we are here for you, dfrancis. Greg Bozzani GM, Bozzani Motors

May 30, 2014

Can't say enough nice things about these people I bought my Volkswagen Rabbit from Bozzani approximately eight years ago and I have never regretted my decision. The sales personnel were helpful, and More

by margaretlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Ruben Sandoval
Jun 06, 2014 -

Covina Volkswagen responded

Dear margaretlen, We are very humbled by your kind words. We really, really appreciate you taking the time to share your experience. If there is ever anything we can do for you, please don't hesitate to stop on by or call us at (626) 967-6325. Thank you! Have a wonderful summer. Heidi Chow, Client Care Manager heidi.bozzanivw@gmail.com

May 29, 2014

Service with a smile This is the only place that I take my Beetle for service! Not only do I get great customer service, the service is done right the first time! They nev More

by allstars2233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Ruben Sandoval, Charles Liautaud
Jun 09, 2014 -

Covina Volkswagen responded

We always strive to provide efficient, top-notch, quality service to put a smile on your face. We aim to make all of our customers happy--every time. Thank you for your business. We look forward to seeing you again soon. Sincerely, Greg Bozzani

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