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Covina Volkswagen - Service Center

Covina, CA

4.6
229 Reviews

229 Reviews of Covina Volkswagen - Service Center

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June 13, 2015

We come here any time our car needs attention. We usually deal with Ruben, he's a really friendly guy, makes you feel welcome and like your being taken care of. I like that they offer you a ride ho More

by Kaydikakes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Jun 16, 2015 -

Covina Volkswagen responded

I'm glad to hear that you think our team members are nice. We remind them all to treat our customers the way they would like to be treated and it seems at Ruben and Jay do just that. Thank you for your continued loyalty. Greg Bozzani

February 13, 2015

Most Excellent Service from Point of Sale to Ongoing Service I went to purchase a Model CC. I was offered a variety of cars to check. Great! I was most pleased with a Tiguan and got a great deal. Service sch More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Urie, Jesse Santos
Feb 13, 2015 -

Covina Volkswagen responded

Matt - Thank you for your kind words and especially for mentioning the great service you receive from Jesse and Samantha. You can bet that the rest of the staff will be just as eager to help you on your next visit. Thank you for your business. Greg Bozzani Bozzani VW

September 02, 2014

Great Service I've been taking my car here for service for years. I recently bought two new cars and also take them for service. Great staff that take care of eve More

by zarquad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Holguin, Jesse Santos, Ruben Sandoval, Charles Liautaud, Glenn Turner
Sep 03, 2014 -

Covina Volkswagen responded

Zarquad - thank you for being a valued member of the Bozzani family. We always try to be fair and competitive with our pricing, but we appreciate your honest feedback. Please let us know if there's ever anything we can do for you. Warm regards, Greg Bozzani

August 29, 2014

easiest dealer to deal with the service department listens to your concerns and taclke the problem face on. no hesitating no round around just honest work and treatmeant. car was More

by mariobandal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey
Aug 29, 2014 -

Covina Volkswagen responded

Thank you, Mario, for sharing about your honest service experience with us. We greatly appreciate any and all feedback. Thank you very much for your business. Best regards, Greg Bozzani

August 17, 2014

Satisfaction I've been going to Bozzani in Covina for 9 years. Every time I go it's been great! Even though we hate spending the time and money on our cars. But More

by Barbra D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Aug 18, 2014 -

Covina Volkswagen responded

Dear Barbra, Thank you very much for your kind words about our store, and more importantly, thank you for being a valued member of our Bozzani family. Please don't hesitate to let us know if there's anything we can ever do for you. We look forward to seeing you at your next visit. Best regards, Greg Bozzani

August 16, 2014

Amazing Service Hands down has to be the best experience I have ever had at a dealership. Jesse goes out of his way to make sure that you know what is going on with More

by Toy4mjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Aug 18, 2014 -

Covina Volkswagen responded

Toy4mjc - Thanks for taking the time to share about your Bozzani experience. Jesse is a highly valued member of our team. You can bet that he'll deliver a great, friendly, and easy experience every time. Thank you for your business. Call us if you ever need anything. Regards, Greg Bozzani

August 15, 2014

Consistently Good Service I drive all the way from Pasadena to have my Tiguan serviced here, as I have found VW of Pasadena to be dishonest on more than one occasion. Bozzani More

by melcolbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Charles Liautaud
Aug 15, 2014 -

Covina Volkswagen responded

Dear melcolbs, Your feedback means a lot to us. Thank you for being a valued customer with us. You can bet that you'll get an equally honest, fast, and efficient experience with service and sales. We have a great team here. Enjoy your Tiguan! Best, Greg Bozzani

August 14, 2014

Great price on new tires Needed new tires for my 2011 Tiguan. They had me in and out quickly, and their pricing was the best around, including on-line. Another smooth transact More

by jf64k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Aug 15, 2014 -

Covina Volkswagen responded

Thank you jk64k for sharing about your smooth transaction. We appreciate your business and continuous support. Take care and drive safe. Regards, Greg Bozzani

August 14, 2014

Awesome Had my VW Bug towed to dealership. They made the experience positive got me a rental car and had my car fixed within a day. Would highly reccommend More

by denise.johnson.96199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Aug 15, 2014 -

Covina Volkswagen responded

Dear Denise, I'm glad to hear that you had a quick and easy service experience with us. Thank you for choosing Bozzani VW, and for your feedback. Should you ever have any questions, comments, or concerns, please don't hesitate to call or stop by. We're here for your VW needs. Warm regards, Greg Bozzani

August 13, 2014

The Best! The service department is excellent! I always know that my car is taken care of because I trust this dealership and they have never failed me! Jesse i More

by ajschuitema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Aug 13, 2014 -

Covina Volkswagen responded

ajschuitema - Thanks for taking the time to write about your great experience with Jesse. He's an awesome advisor, and we're very happy to have him on our team. Should you ever need anything, just let us know. Drive safe and enjoy your car. Regards, Greg Bozzani

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