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Covina Volkswagen - Service Center

Covina, CA

4.6
229 Reviews

229 Reviews of Covina Volkswagen - Service Center

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November 12, 2015

Always a great experience! VW Bozzani has the best customer service! Charles always does a great job communicating and I've never been disappointed with the work done on my car More

by HawaiiGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval, Charles Liautaud
Jan 05, 2016 -

Covina Volkswagen responded

Aiming to please is our number one goal and I'm happy to hear we achieved it with you. Charles is an excellent asset to our team and I know I speak for him when I say that we look forward to serving you again. Greg Bozzani Bozzani VW

November 09, 2015

efficient I bought my car CPO from Bozzani about a year and a half ago. I also purchased the extended warranty.Thank goodness! I've already made my money back o More

by tanquer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Nov 11, 2015 -

Covina Volkswagen responded

Thank you for your positive reviews and also for mentioning the fine work that Ruben has done for you. He, as well as the rest of our team, are ready to serve at all times. Thanks again for your business. Greg Bozzani

November 07, 2015

Awesome Crew!!!! I've been going to Bozzani VW for over 10 years.... And I can say, I have ALWAYS been satisfied with the service I've received every time I've taken m More

by Sandra626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Ruben Sandoval
Nov 11, 2015 -

Covina Volkswagen responded

Thank you so much for taking the time to gather your thoughts and turn them into kind words. Our team is here to satisfy and it sounds like we have achieved that goal with you. We appreciate your loyalty and hope that you will enjoy your GLI for a long time to come. Thanks again for the business. Greg Bozzani

November 06, 2015

Excellent Service I've never had a bad experience with this VW dealer. The service representatives are courteous, efficient, and knowledgeable. They are like family, More

by Beah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Ruben Sandoval, Charles Liautaud
Nov 11, 2015 -

Covina Volkswagen responded

I love that you feel like family here because we try and treat everyone in the manner that we would like to be treated. Thank you for your loyalty and we look forward to serving you again soon. Greg Bozzani

November 06, 2015

40 mile service Jessie was a great help, fast, honest service. Receptionist was helpful as well Thank you Jessie & team you really made my day when u excepted my co More

by Stennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Nov 11, 2015 -

Covina Volkswagen responded

Did you know that I have known and worked with Jesse for over 30 years!!! He is "the man" and he goes out of his way for all of our customers. Thanks for choosing us and we look forward to serving you again. Greg Bozzani

August 28, 2015

Outstanding and Freindly Service I always use Bozzani VW for the maintenance on my leased VWs. Recently, I dropped off my 2014 CC for the 10,000 mile service. The service writer walke More

by jimbo20000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Jesse Santos, Ruben Sandoval, Charles Liautaud
Sep 02, 2015 -

Covina Volkswagen responded

Jim - The entire team at Bozzani VW is pleased to hear of your excellent experience. We appreciate your business and will be here with another cup of coffee on your next visit. Thanks again. Greg Bozzani Bozzani VW

June 30, 2015

The Best in the Business I recently brought my vehicle in for yearly service at Bozzani Volkswagen, and I was again reminded that these guys are the best in the business. The More

by JohnVidas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jehovah, Charles Liautaud
Jun 30, 2015 -

Covina Volkswagen responded

Roger - Glad to hear of you excellent service experience with our store and Charles. Thank you for your loyal business and we look forward to your next visit. Greg Bozzani Bozzani VW

June 14, 2015

Everyone's really polite. I went for my 20k service. Everyone's really polite. I like how the waiting area is super clean and you can watch tv. Felt like I was at home. More

by Mllopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval, Jeff Dixon
Jun 16, 2015 -

Covina Volkswagen responded

Well, next time be sure to get a cup of our popular coffee while watching TV and while your at it, grab a donut hole or two. Thank you for your loyalty to our service department. We appreciate the business. Greg Bozzani

June 13, 2015

20 miles worth the drive Great place to service your VW, clean and friendly people,worth the 20 mile drive, Ruben is one of a kind Service Advisor.great guy down to Earth and More

by Josesramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Jun 16, 2015 -

Covina Volkswagen responded

Jose - Thanks for driving the extra distance for our service department. Obviously Ruben goes the extra distance for you too. Thank you for your business. Greg Bozzani

Jun 17, 2015 -

Josesramirez responded

Thanx 4 giving me a Egift starbuck will enjoy it.

June 13, 2015

Easy service Had to bring in car for a warning light coming on. Service advisor Jesse was on top of it. I had a loaner within minutes of them diagnosing my vehic More

by Daneboy19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
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