Covina Volkswagen - Service Center
Covina, CA
255 Reviews of Covina Volkswagen - Service Center
40 mile service I had my 40 mile service with bozzani vw last feb. Online scheduling was very easy and fast. They said it'll take around 3 hours for the work to be do I had my 40 mile service with bozzani vw last feb. Online scheduling was very easy and fast. They said it'll take around 3 hours for the work to be done. I was given an option to wait in their clean and very accomodating waiting area with free coffee and donuts or be transported home using their shuttle for free. I chose to use their free shuttle. After 3 hours, the work was done, i was picked up. Since it was raining, i was expecting that they wouldnt give me the free car wash but i still asked if they at least did vacuum my car. They said they did but when i checked it, it was not vacuumed. Got very disappointed and reported it. David, the service director was very accommodating. He offered to perform a complimentary detailing and refunded some of the labor cost that i paid. I am giving them 5 stars for that. More
Great service experience Recently took my VW Rabbit into Bolzanni VW for service after the check engine light came on. Just like for my regular service visits, they did a gre Recently took my VW Rabbit into Bolzanni VW for service after the check engine light came on. Just like for my regular service visits, they did a great job. Solid, efficient, and courteous service. I highly recommend Bolzanni! More
Bozzani VW Dealer The service department always does a stellar job. The service is top notch and always completed on time. I drive a lot of miles in my work and it's re The service department always does a stellar job. The service is top notch and always completed on time. I drive a lot of miles in my work and it's reassuring that my car is dependable. More
TDI Fix Ruben went above and beyond to make sure my car was taken care of quickly and efficiently. He's upfront and honest with everything that is being done Ruben went above and beyond to make sure my car was taken care of quickly and efficiently. He's upfront and honest with everything that is being done with the car. More
Nice people around Trustworthy and very honest people from sales to service center highly recommended. I got a very good discount on my purchase of golf Wolfsburg editi Trustworthy and very honest people from sales to service center highly recommended. I got a very good discount on my purchase of golf Wolfsburg edition More
Great friendly service I had my Jetta worked on a few weeks ago and I was very happy with the service. They kept me fully informed and the service was done the same day. Gre I had my Jetta worked on a few weeks ago and I was very happy with the service. They kept me fully informed and the service was done the same day. Great service and friendly staff. Highly recommend. More
LOVE BOZZANI VW I honestly can't say enough good things about this particular VW dealership... When I went to buy my VW Jetta almost 6 years ago, I had really done m I honestly can't say enough good things about this particular VW dealership... When I went to buy my VW Jetta almost 6 years ago, I had really done my homework on the car I wanted to puchase, right down to what each package offered in detail. I went to Bozzani first to get my feelers out. Everything went well, but I still wanted to see what other dealerships (I don't mess around when it comes to money; I knew what I wanted and how much I was willing to pay.) My next stop was another VW dealership. Let's just say I called them on their bluff uring the negotiation process. I don't know about you but I don't have time for BS! So, I went back to Bozzani to buy my car. Ever since then, I have always driven out of my way to have my car serviced at Bozzani. The employees are polite, professional, and honest--they've even told me when I don't need a particular service! Rick, Ruben, Charles, and Jesse truly are class acts! Not to mention their facility is always clean and comfortable whenever I wait on-site to have my car serviced. They also offer a complimentary shuttle service, which I've used several times. Bozzani is an overall top notch dealership! More
Great customer service! They are very efficient on taking care of my car and their customer service is GREAT! I recommend them and wouldn't go no where else. They are very efficient on taking care of my car and their customer service is GREAT! I recommend them and wouldn't go no where else. More
I'm new to the VW club I recently purchased my VW from Bozzani, and love the car so much! I went in for my first oil change service and left headlight change. I was helped b I recently purchased my VW from Bozzani, and love the car so much! I went in for my first oil change service and left headlight change. I was helped by Charles and it went great. I was in and out within less then an hour. The location is great, there is a Starbucks, Jack n the Box even an IHOP within walking distance. So you can grab a bite to eat while waiting for your car. I took my daughter and they were sweet to her offering water and candy. I will def come back for future services. More
Over and beyond! Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family-what's not to love. Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family-what's not to love. Your products are quality as well as your staff and we are very grateful for the services you provide. Charles always is proactively assisting us beyond the call of duty and we as senior citizens do appreciate his kind assistance. Good job to all and we hope you all have a wonderful holiday season. More