Covina Volkswagen - Service Center

Over and beyond! Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family-what's not to love. Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family-what's not to love. Your products are quality as well as your staff and we are very grateful for the services you provide. Charles always is proactively assisting us beyond the call of duty and we as senior citizens do appreciate his kind assistance. Good job to all and we hope you all have a wonderful holiday season. More

My Passat in for a recall Sometime n early October I took my Passat to ahve a recall performed after waiting for parts to be avaialbe. I am happy to say that when I called t Sometime n early October I took my Passat to ahve a recall performed after waiting for parts to be avaialbe. I am happy to say that when I called to ask if parts available to do this, the service department adviser schedule me in immediately without hesitation and delays. It did not take long for the repair. I was picked up by their curtsy shuttle later that day to go get may car. The Service Advisers are good people and very friendly. B More

Great, timely service! I called a few days prior and made an appointment there at Bozzani. The morning I dropped the car, Ruben came out to greet me; very professional. I I called a few days prior and made an appointment there at Bozzani. The morning I dropped the car, Ruben came out to greet me; very professional. I informed him that I had my toddler with me and if they could kinda put a rush on my service at which he noted they would do their best. He also informed me of local eateries and the waiting area. After eating at a local eatery, we returned to the dealership and hung out in the waiting area, which happens to be very "Kid Friendly!" While waiting, my toddler and I were greeted multiple times by managers and asked if I was being taken care of; again, very professional. In short, they had my service completed under 2-hrs, in which they found an additional issue while servicing it and took care of it. And we were off and running. More

Great Customer Service Always great customer service, also staff is always friendly, maintenance and work are always done in timely manner, they keep me informed on the prog Always great customer service, also staff is always friendly, maintenance and work are always done in timely manner, they keep me informed on the progress of the work, I really like that! More

Excellent and Caring Each time I visit from my reservation to completion the services offered were done timely and accurately .. they followed up afterwards also to ensure Each time I visit from my reservation to completion the services offered were done timely and accurately .. they followed up afterwards also to ensure the services worked out as expected .. More

Great Group I took may beetle in for service as a couple of items needed attention. This has to be the friendliest place I have ever dealt with. Nice profession I took may beetle in for service as a couple of items needed attention. This has to be the friendliest place I have ever dealt with. Nice professional and personable people and, yes, they took care of the issues. More

Amazing Customer Service This is my usual dealer that I go to for my service and every time I go the service is always consistent and amazing. The best thing about the service This is my usual dealer that I go to for my service and every time I go the service is always consistent and amazing. The best thing about the service is that they're always keeping you updated on the timing of your car being done and never recommending you services or extra charges that are unnecessary.. . More