Covina Volkswagen - Service Center
Covina, CA
290 Reviews of Covina Volkswagen - Service Center
I have bought three cars and have been having my cars serviced by Bozzani Motors for years now. I do all my scheduled maintenance there and have always been thrilled with their quick turn around and frie serviced by Bozzani Motors for years now. I do all my scheduled maintenance there and have always been thrilled with their quick turn around and friendly service. They say you really find out how good people are in the worst situations. I called at the end of the day going into a holiday weekend with an issue. I knew it was electrical and couldn't shut down the car or it needed to be jumped to start. I was about an hour away and needed the car for the weekend. Jesse in service told me to come right in and they got right on it. I waited in the lobby and they turned it around in about an hour and had me on my way. The price was excellent and nothing beat the way they responded to my urgency. More
Great, friendly service. My car is always redy when promised. They make sure my transportation needs are taken care of while they work on my car. promised. They make sure my transportation needs are taken care of while they work on my car. More
Each time I bring my car in for service, Jesse or Reuben gets the job done quickly. I have never had to wait. The car is ready when they forecast it will be. gets the job done quickly. I have never had to wait. The car is ready when they forecast it will be. More
All the reasons stated above but mostly the professional, knowledge, friendliness of the service staff. I am always treated respectfully and service staff goes over work that will be done, and, I am kept adv knowledge, friendliness of the service staff. I am always treated respectfully and service staff goes over work that will be done, and, I am kept advised as to additional work that is needed or recommend being done immediately or at next scheduled maintenance. It is apparent that the service staff, mechanics, and cashier like their jobs it shows in their attitude and their sincerity in providing quality service. I live closer to another Volkswagen dealer but I choose Bozzani for all my automotive needs. I will buy another VW when the time comes and I will purchase from Bozzani. More
On Tuesday 12-4-12 I went to the dealer to get a head lamp on my 2012 VW Passat fixed. I spoke to Reuben Sandoval, he did not have the part in stock and told me it would be in on Thursday 12-6-12. On T lamp on my 2012 VW Passat fixed. I spoke to Reuben Sandoval, he did not have the part in stock and told me it would be in on Thursday 12-6-12. On Thursday morning he called me and told me the part was in. I took my car to the dealer and in about 2 hours he had my car ready to go. Fixed and washed. The service at Boazzani is excellent. They are very friendly and helpful. More
Never have I been so pleased with the customer service I receive from Jesse. He takes the time to explain detail and gives me the support I need as a customer (such as loaner auto) for my busy life. This receive from Jesse. He takes the time to explain detail and gives me the support I need as a customer (such as loaner auto) for my busy life. This is the best dealership in getting the quality of care for your car by far. More
I have been a customer with Bozzani for 10 years. I purchased my 2003 Passat from Bozzani and will continue to be a VW owner because of the excellent service I receive from them. Charles is usually who purchased my 2003 Passat from Bozzani and will continue to be a VW owner because of the excellent service I receive from them. Charles is usually who I deal with when taking my car in for maintenance. I have worked with Jesse and Rueben as well and have always had great service. I wouldn't buy any other car because I know finding honest and credible service is hard to find. I recommend them to anyone with a VW automobile. More
My husband and I are always impressed by the friendliness and service each time we come in. We have leased two new cars at this dealership and had repairs done and servicing done at this location. Jesse and and service each time we come in. We have leased two new cars at this dealership and had repairs done and servicing done at this location. Jesse and Ruben are always so friendly. They are very dedicated to their job and helping the customer. More