Covina Volkswagen - Service Center

My vehicle was towed to Bozzani after a frightening highway accident. Jesse Santos was kind and reassuring and communicated regularly with me about the status of the repair. The mechanics worked hard highway accident. Jesse Santos was kind and reassuring and communicated regularly with me about the status of the repair. The mechanics worked hard and insisted on protecting my safety. More

My family LOVES Bozzani VW! They always provide fast, friendly and professional service...completing the work I've requested in a timely manner and recommending future maintenance to keep my car in runni friendly and professional service...completing the work I've requested in a timely manner and recommending future maintenance to keep my car in running order! Kudos to all of your staff! More

I've been going to Bozzani Volkswagen Service Department for over eight years now. I didn't purchase any of my vehicles from Bozzani, but they've all being serviced by them simply because they're always ve for over eight years now. I didn't purchase any of my vehicles from Bozzani, but they've all being serviced by them simply because they're always very honest and professional. We're always on first name basis, and they've never asked for unnecessary repairs. More

Reuben is always helpful with a smile on his face. I have serviced both my vw`s at Bozzani the last 6 years. Keep it up! serviced both my vw`s at Bozzani the last 6 years. Keep it up! More

I have bought three cars and have been having my cars serviced by Bozzani Motors for years now. I do all my scheduled maintenance there and have always been thrilled with their quick turn around and frie serviced by Bozzani Motors for years now. I do all my scheduled maintenance there and have always been thrilled with their quick turn around and friendly service. They say you really find out how good people are in the worst situations. I called at the end of the day going into a holiday weekend with an issue. I knew it was electrical and couldn't shut down the car or it needed to be jumped to start. I was about an hour away and needed the car for the weekend. Jesse in service told me to come right in and they got right on it. I waited in the lobby and they turned it around in about an hour and had me on my way. The price was excellent and nothing beat the way they responded to my urgency. More

Great, friendly service. My car is always redy when promised. They make sure my transportation needs are taken care of while they work on my car. promised. They make sure my transportation needs are taken care of while they work on my car. More

Each time I bring my car in for service, Jesse or Reuben gets the job done quickly. I have never had to wait. The car is ready when they forecast it will be. gets the job done quickly. I have never had to wait. The car is ready when they forecast it will be. More

All the reasons stated above but mostly the professional, knowledge, friendliness of the service staff. I am always treated respectfully and service staff goes over work that will be done, and, I am kept adv knowledge, friendliness of the service staff. I am always treated respectfully and service staff goes over work that will be done, and, I am kept advised as to additional work that is needed or recommend being done immediately or at next scheduled maintenance. It is apparent that the service staff, mechanics, and cashier like their jobs it shows in their attitude and their sincerity in providing quality service. I live closer to another Volkswagen dealer but I choose Bozzani for all my automotive needs. I will buy another VW when the time comes and I will purchase from Bozzani. More

On Tuesday 12-4-12 I went to the dealer to get a head lamp on my 2012 VW Passat fixed. I spoke to Reuben Sandoval, he did not have the part in stock and told me it would be in on Thursday 12-6-12. On T lamp on my 2012 VW Passat fixed. I spoke to Reuben Sandoval, he did not have the part in stock and told me it would be in on Thursday 12-6-12. On Thursday morning he called me and told me the part was in. I took my car to the dealer and in about 2 hours he had my car ready to go. Fixed and washed. The service at Boazzani is excellent. They are very friendly and helpful. More

Never have I been so pleased with the customer service I receive from Jesse. He takes the time to explain detail and gives me the support I need as a customer (such as loaner auto) for my busy life. This receive from Jesse. He takes the time to explain detail and gives me the support I need as a customer (such as loaner auto) for my busy life. This is the best dealership in getting the quality of care for your car by far. More