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Covina Volkswagen - Service Center

Covina, CA

4.7
253 Reviews

253 Reviews of Covina Volkswagen - Service Center

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January 31, 2013

Always friendly! Always strive to get the job done right! Took my car in to get a new rear window/defroster, my car was still under warranty. They ordered me a new window and it was replaced within a day. More

by oceansize77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Jan 31, 2013 -

Covina Volkswagen responded

Hello and thank you for taking the time to leave a review. We're glad to hear that you're happy with the level of service that you received. Please let us know if we can help you in the future!

January 31, 2013

I love Bozzani VW, particularly the service dept. with Jesse. He is always friendly and has my best interests at heart. Thanks Jesse and thanks Bozzani. More

by bhurter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Urie, Jesse Santos, Charles Liautaud
Feb 04, 2013 -

Covina Volkswagen responded

Thank you for your review and we're glad to hear that Jesse is consistently delivering a good experience for you when you visti Bozzani Volkswagen. Please let us know if we can help you in the future!

January 09, 2013

I've visited Bozzani a few times and every time the staff has been very courteous and accommodating, never forcing a sale and very much focused on making building relationships rather than making an extra do More

by Fmrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval, Charles Liautaud
Jan 15, 2013 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

January 09, 2013

I keep coming back because Jesse is AWESOME and Bozzani's service dept. always takes great care of my car. I have a '98 Beetle that I purchased new from Bozzani - it has over 207,000 miles and runs like a c More

by pkdabela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Jan 15, 2013 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

December 16, 2012

I've purchased 2 vehicle's in 10 years at Bozzani. I drive 15 miles for their superior work & customer service! Compared to "other" Volkswagen dealers & auto body shops, Bozzani is the best!!! Thanks Bo More

by chopingirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Jesse Santos
Dec 31, 2012 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

December 12, 2012

Charles is a very nice person and always accommodates you as much as he can. He returns phone calls and is always in contact with your throughout the service process. More

by cmoon777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Dec 31, 2012 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

December 10, 2012

Not only did I purchase my car at Bozzani Volkswagon, but I continue to get it serviced there as well. They value their customers as much as the product and service they provide. More

by ewingk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Ruben Sandoval, Charles Liautaud
Dec 31, 2012 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

December 10, 2012

I've been taking my Passat to Bozzani for service for several years now. I keep coming back because I know the staff and technicians provide excellent service and attention. I've dealt in the past with More

by JoeLopez01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reuben Sandoval, Ruben Sandoval
Dec 31, 2012 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

December 09, 2012

The service advisor was friendly, the work was done quickly, and they made me feel right at home. Fresh coffee and donuts were served. And when I left, I drove home in a clean, just washed car - at no More

by pi4ati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Dec 10, 2012 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

December 08, 2012

Your service dept is WONDERFUL. I really appreciate your excellent customer service. The wait timr was very reasonable and I especially enjoyed the fresh coffee. Thanks!!! More

by Annette Olivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Dec 10, 2012 -

Covina Volkswagen responded

Thanks for the great review! We're glad to hear that we delivered a great experience during your recent visit. Please let us know if we can help you in the future!

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