Covina Volkswagen - Service Center

Very good service and communication with the parts department and service department to get the job done with the correct parts in less time than the car was promised. It is always a pleasure to visi department and service department to get the job done with the correct parts in less time than the car was promised. It is always a pleasure to visit a compete service department that will always get the job done right the first time. More

Always awsome service and friendly staff would never take cars anywhere else for service. Your quality and attention to detail is top notch. Thank you Jesse. cars anywhere else for service. Your quality and attention to detail is top notch. Thank you Jesse. More

In early September, I began experiencing intermittent In early September, I began experiencing intermittent engine and transmission trouble with the certified pre owned 2010 CC which I purchased from B In early September, I began experiencing intermittent engine and transmission trouble with the certified pre owned 2010 CC which I purchased from Bozzani back in April. After careful diagnosis, it was determined that the engine and clutch pack would need to be replaced…the car had barely 50K miles on it and I was shocked! But, Charles assuaged my fears and explained that he had received authorization to replace the parts under warranty. Charles assured me that everything would be taken care of and, in a courteous and professional manner, took great care of me every step of the way! I was provided with a very nice loaner vehicle and given regular updates by Charles on the status of the vehicle and the projected completion date. This major work was completed in a relatively short period of time and I couldn’t be more pleased…it practically drives like a brand new vehicle. I am grateful to Bozzani for standing behind their product and employing caring and qualified people like Charles Liautaud to deliver quality customer service. More

Charles was extremely courteous and very professional, he made feel that I can trust this dealership when I need service on this car. I do not live in the area but after dealing with Charles I will return. made feel that I can trust this dealership when I need service on this car. I do not live in the area but after dealing with Charles I will return. More

I purchased a used car a few years ago, and have had quite a few problems since then. I took it to the service so they could fix it. They were kind and fixed everything that needed fixing. They even was quite a few problems since then. I took it to the service so they could fix it. They were kind and fixed everything that needed fixing. They even washed my car for free! I am very pleased with the service. I'm glad I purchased from this dealership. More

Took my CC in for a rear lens repair both David and Reuben were very professional and knowledgeable they took care my VW with in 30 minutes yes, 30 minutes excellent service. Would recommend this deals Reuben were very professional and knowledgeable they took care my VW with in 30 minutes yes, 30 minutes excellent service. Would recommend this dealship to other VW owners these guys really care about the customer experience. Thank you guys I will surly return when my service come up. YOU ROCK! More

All the service guys are very professional is always easy to make an appointment. I like that they can also offer a ride home and a ride back to the dealer to pick up my car after service. to make an appointment. I like that they can also offer a ride home and a ride back to the dealer to pick up my car after service. More

The service was quick and easy. Ruben was friendly and even asked if I needed to be dropped off or picked up if my appointment was an inconvenience. Great service and will be coming back to this place. Gr even asked if I needed to be dropped off or picked up if my appointment was an inconvenience. Great service and will be coming back to this place. Great job guys! More

Taking my vehicle for servicing has always been a good experience. Scheduling is very convenient. For two months I struggled with the "malfunction light" on, took it five times in, quite stressful, but experience. Scheduling is very convenient. For two months I struggled with the "malfunction light" on, took it five times in, quite stressful, but every time, Mr. Sandoval, Mr. Santos or Mr. Liautaud did their best to take care of the problem. I've been mostly helped by Mr. Santos, he's very helpful, pleasant and makes sure customers are taken care of. Whenever I have an issue with my vehicle, I know Bozzani service department will take care of it. More