Covina Volkswagen - Service Center

I have a good experience with Bozzani. This is 6 cars that I lease from VW, the last one was in Bozzani, previously I use Riverside and Ontario VW . I received better service from Bozzani than previous that I lease from VW, the last one was in Bozzani, previously I use Riverside and Ontario VW . I received better service from Bozzani than previously dealer that I use before that why I decide to stake Bozzani, outstanding stuff very enjoyable to do business with them. I will recommended all my friends to Bozzani for service and purchase a car as well. Keeping doing good job. Kinder regards, Wisner Joseph kar8511@yahoo.com More

I will recommend this dealer when you trying to buy or lease a car, the sales rep is nice and willing to introduce the car that meets your needs. We came back for maintenance service twice, the waiting l lease a car, the sales rep is nice and willing to introduce the car that meets your needs. We came back for maintenance service twice, the waiting lounge is clean and comfortable with bottle water, tea or coffee and magazines while you are waiting for your car to be ready. Overall I am happy with their services, and I am willing to come back when I need to get a new car. More

I have a 2007 VW Jetta and I didn't know I had locking lugnuts on my wheels. I purchased tires at a store only to find out that they couldn't get the lugnuts off. I contacted Bozzani to see if I c locking lugnuts on my wheels. I purchased tires at a store only to find out that they couldn't get the lugnuts off. I contacted Bozzani to see if I could purchase a key to unlock them- they are 50 dollars online. The service person told me to come in and they would take them off for free and if I wanted, I could just get regular nuts to replace them. I went in and they took them off and replaced them with nuts that were only 20 dollars. They refused to charge me for service even though they did all the work. I was so impressed that I went back to get an oil change and some minor repair work on my car. They noticed I have a slow oil leak on a connection to another part, but informed me that it wasn't serious and I should wait until more work needed to be done in that area, since many parts would need to be disconnected and it would be expensive to repair. They SAVED me money by being honest and letting me know that it could wait until something else needed to be done. I have never had service so fast, respectful and honest. They even washed and detailed my car for free after the service! They have made me a lifelong customer because they go above and beyond what a dealership usually does to retain clientele. More

We love having our service done at Bozzani. We are in our second Volkswagen and came here after a bad experience with other dealer closer to our home. Once got there we wouldn't go anywhere else. second Volkswagen and came here after a bad experience with other dealer closer to our home. Once got there we wouldn't go anywhere else. More

We purchased two brand new cars from Bozzani - a '97 Jetta Trek and my '98 Beetle - both cars are still running strong. Bozzani has handled servicing my Beetle from day one and I keep returning because Jetta Trek and my '98 Beetle - both cars are still running strong. Bozzani has handled servicing my Beetle from day one and I keep returning because of Jesse. He is an AWESOME service advisor - always making sure that my car is well maintained, at a reasonable price and I love that my car is always cleaner when I pick it up than when I dropped it off. The new Service Express is great - you know you are getting quality service, at a great price and you're are in and out quickly - it's fantastic. A true indication of what a great service department Bozzani has shows on my Beetle's odometer - over 219,000 miles and still running like a champ. I've been a customer for 15+ years and when it's time to purchase my next Volkswagen - I'll be purchasing it from Bozzani. More

I brought my new WV Jetta in for a routine service. I arrive a little before my scheduled appointment, but they took the car right away. I was told it would take about 2 hours to complete the work, so I arrive a little before my scheduled appointment, but they took the car right away. I was told it would take about 2 hours to complete the work, so I waited while the work was being done. the lounge was comfortable with coffee and free wi-fi, which allowed be work remotely. An hour and half later the service rep came in and told me the car was ready to go (including car wash). Not a bad way to spend a morning. More

I went to Bozzani Volkswagen to purchase the car I had long been wanting and got it. Rick showed me the cars and was very friendly and answered all my questions and set me at ease. He was very patient wi long been wanting and got it. Rick showed me the cars and was very friendly and answered all my questions and set me at ease. He was very patient with me. Since my purchase I have returned to have my first car check up and was a bit nervous not knowing anything about cars and was immediately attended by Mr. Sandoval and told me they would take care of things I didn't have to worry . Well the same day within a short time they checked everything and went away worry free and delighted that my car had been thoroughly taken care of. They did quality work as I immediately noticed the car was running smooth and I felt safe in my car knowing that these professionals handled everything just fine. They are like one family and work in unity. They made me feel right at home. When you want great service and professionalism and an excellent quality car. Visit Bozzani you'll be glad you did like I was. Thanks Bozzani! Rev. Maria E. Margi More

Tony was the best. He made sure I would get another free detail as I had used my first free one too soon after purchasing the car. The whole dealership and staff are excellent. Samantha is my favorite. She detail as I had used my first free one too soon after purchasing the car. The whole dealership and staff are excellent. Samantha is my favorite. She is no pressure and so accomodating. And I'm so difficult so that should tell you something. Jason in finance is also a super guy. Put me at ease and the whole experience of leasing the Passat was the best I've ever had (and I lease different brands every 3 years including Jaguar and BMW). This is my 4th VW (jetta, beetle, touareg and now passat)and I won't go anywhere else but Bozzani. Trust me when I say, other dealerships and staff are not like this one. This is family friendly and very helpful in every aspect. More

I have been going to this dealership for the past decade for my last five Volkswagens. The service department here is second to none. Staff is very courteous and professional and always go the extra mile for my last five Volkswagens. The service department here is second to none. Staff is very courteous and professional and always go the extra mile to make sure customers are taken care of. Jesse Santos is exceptional and always super friendly and helpful in any way possible. I keep buying Volkswagens because I know Jesse and the people at Bozzani will always make sure the vehicles are serviced correctly and that the customers have the best possible experience. More

Customer service personnel went the extra mile to make sure I received the Brand support from the Manufacturer (VW). This was done even though the vehicle was out of warranty. VERY IMPRESSIVE!! sure I received the Brand support from the Manufacturer (VW). This was done even though the vehicle was out of warranty. VERY IMPRESSIVE!! More