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Covina Volkswagen - Service Center

Covina, CA

4.7
254 Reviews

254 Reviews of Covina Volkswagen - Service Center

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April 09, 2014

Excellent Service Center! I have been taking my VW Touareg to Bozzani since 2004. My experience has been nothing but stellar when it came to service, quality of work, friendli More

by Touaregv8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Charles Liautaud
Apr 12, 2014 -

Covina Volkswagen responded

Wow! That's what we like to hear. People spreading the word, telling friends and neighbors so they too can experience the Bozzani VW difference. Thank you for your kind words as well as telling others. Hope to see you here soon. Maybe to replace your 2004 Touareg with something newer??? Greg Bozzani

March 31, 2014

Great place to service you VW. drove 18 miles,when i could drive 5 miles to service it in LA ,but its worth the drive,Ruben is very friendly and helpful. Thank again Guys.. More

by Josesramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Apr 05, 2014 -

Covina Volkswagen responded

It's not uncommon for our customers to drive a long distance to work with all the guys. Ruben is awesome and we thank you for your kind words. Speaking of words, spread the word about our great staff to all the people you run into that drive VW's. It would be greatly appreciated. Sincerely, Greg Bozzani

March 24, 2014

Two individuals that I have had the pleasure of working with at Bozzani are Charles in Service and Tony in Sales. Charles provides excellent customer service. He makes sure to explain the services being More

by angelyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Apr 05, 2014 -

Covina Volkswagen responded

Thank you for letting us know we have people who are on their game. We appreciate the time you took out of your busy schedule to visit us and look forward to your next drop by. Sincerely, Greg Bozzani

March 24, 2014

When you want service for your VW have it done at Bozzani VW. Seek out Charles in the Service dept. because he's always a professional. There is Wi-Fi, coffee and bottled water in the waiting room More

by guerrerog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Apr 05, 2014 -

Covina Volkswagen responded

Thank you for your kind words for Charles and our waiting area. We do great work too! Bozzani VW appreciates your business and look forward to serving you on your next visit. Sincerely, Greg Bozzani

March 24, 2014

I did not purchase my car here. nonetheless, the staff at Bozzani treated me as though I bought my car here. Great friendly service. highly recommended. More

by macdaddy74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Charles Liautaud
Apr 05, 2014 -

Covina Volkswagen responded

Well, next time you should purchase your car here... Please make sure you call on us when you are ready and I guarantee you will be met with the same courtesy and professionalism. Sincerely, Greg Bozzani

March 24, 2014

I have been coming to Ruben for 8 years to service my cars. He is exceptionally awesome abd very attentive to my concerns. He always makes sure my cars are taken care of and all issues have been resolved More

by Felicia Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Apr 05, 2014 -

Covina Volkswagen responded

Wow! Thanks for the kudos on Ruben. You're not related are you? (J.K.) We all appreciate your business and have to agree that Ruben is one of the best out there. Although if you talk to some of Jesse and Charles' customers they will tell you they are the best. Regardless, we have a great staff and we value the long relationship you have had with Bozzani VW. Sincerely, Greg Bozzani

February 25, 2014

Brought my car in for airbag light, service consultant offered to let me borrow a car, because they weren't able to fix my car the same day. Very convinient on their behalf! He communicated with me along More

by Lizvelarde79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Mar 06, 2014 -

Covina Volkswagen responded

Thank you for your review. We do have loaner cars available for those of you out there that didn't know it. Call service for your appointment and ask to reserve one for yourself! Thanks again for your business and we look forward to serving you again soon. Greg Bozzani Bozzani VW

February 24, 2014

Thanks to all at Bozzani VW for the outstanding service I have received during all 4 visits for service as well as the replacement of a rear hatch lock malfunction. I have given the highest marks possible in More

by BillyRey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
All Service Dept. personnel, Ruben Sandoval
Mar 06, 2014 -

Covina Volkswagen responded

Billy. Thank you for your kind words towards our Service Department. We try our best to please everyone and I am glad to hear we hit the mark with you. Thank you for your business and we look forward to serving you again soon. Greg Bozzani Bozzani VW

February 24, 2014

Bozanni received the rating it did due to in the past few months, overall i have been more pleased with their service department than the service department where i initially bought my 2010 Jetta Sportsw More

by seanboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Ruben Sandoval, Charles Liautaud
Mar 06, 2014 -

Covina Volkswagen responded

Thanks for giving us a try in the Service Department. We plan on being here a long time to fulfill your future needs. Thanks again and we look forward to your next visit. Greg Bozzani Bozzani VW

February 18, 2014

Reuben is always very helpful and knowledgeable. This time is no exception. Reuben has been helping me out since the first day I came to CA from Mississippi. More

by ashfordjoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben
Feb 18, 2014 -

Covina Volkswagen responded

Thank you for your kind words aimed towards Reuben. We think he is a keeper as well... See you next time. Greg Bozzani Bozzani VW

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