Covina Volkswagen - Service Center
Covina, CA
254 Reviews of Covina Volkswagen - Service Center
Excellent Service Center! I have been taking my VW Touareg to Bozzani since 2004. My experience has been nothing but stellar when it came to service, quality of work, friendli I have been taking my VW Touareg to Bozzani since 2004. My experience has been nothing but stellar when it came to service, quality of work, friendliness of staff and price. During my most recent visit for a brake service Charles Liautaud was my service consultant and provided excellent service. David Kelsey, Service Manager, came to check if everything was good when it came to pay and offered me an additional service coupon discount as well. I can always count on Bozzani to meet or exceed my expectations. I have told others about their excellent service and now my girlfriend takes her VW there as well after a poor experience with another VW dealership in Ontario. Keep up the great work guys! Very satisfied customer! More
Great place to service you VW. drove 18 miles,when i could drive 5 miles to service it in LA ,but its worth the drive,Ruben is very friendly and helpful. Thank again Guys.. could drive 5 miles to service it in LA ,but its worth the drive,Ruben is very friendly and helpful. Thank again Guys.. More
Two individuals that I have had the pleasure of working with at Bozzani are Charles in Service and Tony in Sales. Charles provides excellent customer service. He makes sure to explain the services being with at Bozzani are Charles in Service and Tony in Sales. Charles provides excellent customer service. He makes sure to explain the services being rendered and ensures that I understand what to expect. He always offers shuttle service, which is very convenient. Tony sold us our latest VW, the Beetle. He worked out a fantastic deal for us and we have been very happy with our lease. We liked working with him so much that we sent our friends to him to buy a vehicle as well. We are looking forward to returning to Bozzani when our next lease is up to see what great deals they have. We will certainly look to work with Tony again. More
When you want service for your VW have it done at Bozzani VW. Seek out Charles in the Service dept. because he's always a professional. There is Wi-Fi, coffee and bottled water in the waiting room Bozzani VW. Seek out Charles in the Service dept. because he's always a professional. There is Wi-Fi, coffee and bottled water in the waiting room if you choose to wait for your vehicle. More
I did not purchase my car here. nonetheless, the staff at Bozzani treated me as though I bought my car here. Great friendly service. highly recommended. Bozzani treated me as though I bought my car here. Great friendly service. highly recommended. More
I have been coming to Ruben for 8 years to service my cars. He is exceptionally awesome abd very attentive to my concerns. He always makes sure my cars are taken care of and all issues have been resolved cars. He is exceptionally awesome abd very attentive to my concerns. He always makes sure my cars are taken care of and all issues have been resolved. I wouldn't go to any other place. More
Brought my car in for airbag light, service consultant offered to let me borrow a car, because they weren't able to fix my car the same day. Very convinient on their behalf! He communicated with me along offered to let me borrow a car, because they weren't able to fix my car the same day. Very convinient on their behalf! He communicated with me along the fixing process. Great! More
Thanks to all at Bozzani VW for the outstanding service I have received during all 4 visits for service as well as the replacement of a rear hatch lock malfunction. I have given the highest marks possible in have received during all 4 visits for service as well as the replacement of a rear hatch lock malfunction. I have given the highest marks possible in the survey due to the attention to detail and friendly service at each appointment. The amenities provided in the Lounge are excellent and provide for a very pleasant experience. I leave the Dealership each time with a smile on my face and a clean car to boot. Thanks again to all in the Service Dept. Sincerely, Billy Rey Coldwell Banker Millennium Glendora, CA More
Bozanni received the rating it did due to in the past few months, overall i have been more pleased with their service department than the service department where i initially bought my 2010 Jetta Sportsw few months, overall i have been more pleased with their service department than the service department where i initially bought my 2010 Jetta Sportswagen TDI. When I first came to the Bozzani service department it was due to i needed my TDI serviced "NOW" and couldn't risk driving it to my usual dealer. Charles, Ruben, and Jesse have been great advisors and a relationship of trust/honesty (something i haven't seen at too many dealerships). The customer relations are wonderful; everyone knows me when i arrive. Above all, if Ruben can deal with my nephew (i made the mistake of sending in my place a couple of times), Ruben can handle any sort of customer. :-) More
Reuben is always very helpful and knowledgeable. This time is no exception. Reuben has been helping me out since the first day I came to CA from Mississippi. time is no exception. Reuben has been helping me out since the first day I came to CA from Mississippi. More