Covina Volkswagen - Service Center

Quick stop to exchange Touareg floor mats...Great Job!!! The lock downs were different and I receive superior service. Thanks again for your caring attitude. The lock downs were different and I receive superior service. Thanks again for your caring attitude. More

The parts employee seemed he could care less if I was there to buy anything. He provided the wrong part for my Jetta. "See the cashier," was his thank you, the cashier was not friendly or unfriendly, ju there to buy anything. He provided the wrong part for my Jetta. "See the cashier," was his thank you, the cashier was not friendly or unfriendly, just indifferent. she had to manually enter my CC into the system because she said, "the CC swiper broke some time ago, and has not gotten fixed." What upsets me the most, besides provided the wrong part for my car (A Windshield Wiper, no less) was the indifferent attitude of both the saleperson and the cashier. They charged me $17 plus, for one windshield wiper! You would think at those prices the customer should be treated like royalty! More

The customer service team works Excellent and makes recommendations easily. No pressure felt. Prompt and efficient. From the phone call to arrival. Good operation in place. recommendations easily. No pressure felt. Prompt and efficient. From the phone call to arrival. Good operation in place. More

I love my new GTI. I had to have a few things fixed and they even came to my house to pick up my car! Never had that before! they even came to my house to pick up my car! Never had that before! More

Charles is awesome! He cares about his customers and provides excellent service. He is our go-to guy in service. He always has a smile and keeps me in the loop on how the service is going and when the provides excellent service. He is our go-to guy in service. He always has a smile and keeps me in the loop on how the service is going and when the car will be ready. Tony is our go-to guy in sales. He pretty great too. Worked out a manageable deal for us and got us into our Beetle. We liked him so much that we sent our friends to him months later and they got a great deal on a Routan. More

The staff at Bozanni VW is always very friendly and helpful. I have had my VW Touareg serviced there since 2004 for many repairs and services. The Service Manager, David Kelsey, has been more than ac helpful. I have had my VW Touareg serviced there since 2004 for many repairs and services. The Service Manager, David Kelsey, has been more than accommodating in my experience with auto repairs/service. Mr. Kelsey continues to exceed my expectations to make sure that I am always satisfied and depart with a smile. Their service crew, including Charles, Jesse and Reuben, has always been very helpful, honest and professional. They have also been very respectful of my time and transportation needs. The quality of their work is top notch and their prices are also very reasonable. I would not think of taking my VW to any other service station. More

Although, we bought our car at Ontario VW and generally like to service our vehicles at the dealership that we purchased the car from, we originally did service our vehicle in Ontario and were not happy th like to service our vehicles at the dealership that we purchased the car from, we originally did service our vehicle in Ontario and were not happy there, thanks so much for giving us a service home that we are happy with. Great customer service, quick, car washed and clean and rides to and from work, couldn't be happier. Dave Bauer More

I have had my VW serviced several times already at I have had my VW serviced several times already at Bozzani, and the staff is always friendly and courteous. They are very knowledgeable about the VW I have had my VW serviced several times already at Bozzani, and the staff is always friendly and courteous. They are very knowledgeable about the VW product line. Bozzani always fixes the problem the first time, and my car is always returned clean and washed. I highly recommend this dealership. More

Reuben Sandoval has been very friendly and provided great services. Mr. Sandoval has paid attention to our questions and cared about our requests. He was always there for us whenever we called for a consul services. Mr. Sandoval has paid attention to our questions and cared about our requests. He was always there for us whenever we called for a consultation. More

Great experience getting my vehicle serviced here for the past 2 years! Friendly and fast! Plus, I appreciate the monthly coupons they send out. Quality work every time I come. past 2 years! Friendly and fast! Plus, I appreciate the monthly coupons they send out. Quality work every time I come. More