Covina Volkswagen - Service Center

20k Service It was an easy process. Call, got the appt time and date I wanted. They were ready for me when I arrived. In and out in about an hour. Work desk a It was an easy process. Call, got the appt time and date I wanted. They were ready for me when I arrived. In and out in about an hour. Work desk and wifi made it easy to do work and pass the time. Good nice folks. More

Service Charles and the rest of the service crew always give me awesome service I've been a customer over 10 years and will continue to be one Charles and the rest of the service crew always give me awesome service I've been a customer over 10 years and will continue to be one More

Best VW Dealership I always get great service when I come here and the prices are always very competitive with other dealerships. Very professional staff. Highly recomme I always get great service when I come here and the prices are always very competitive with other dealerships. Very professional staff. Highly recommend Bozzani. More

Service was excellent across the board!!! I live in San Diego but when I was looking to buy a car (3 years ago) Bozzani was the only dealership that had the exact car I wanted so I drove the 2 I live in San Diego but when I was looking to buy a car (3 years ago) Bozzani was the only dealership that had the exact car I wanted so I drove the 2 hours and bought the car I wanted. Fast forward 3 years later - my car dies in the middle of a busy intersection in San Diego. I do the research to find out what the issue is, then call numerous dealerships in the area to see how they will fix it. Mind you, at this time I'm just outside of the warranty period but the issue I incurred was an issue that VW was well aware of. So, thinking that it might fall under the warranty, I call Bozzani. I didn't even have to convince them that it should be covered under the warranty. Jesse knew exactly what the issue was and stated, that if I could get the car up to their shop, they would get it fixed for little to no cost to me. Bingo - music to my ears - someone who wasn't going to play the 'gee we won't know until we see it' game. Due to this one interaction, i will be forever loyal to Bozzani - I'm more than willing to drive a couple of hours to get quality service. Thank you Jesse for being such a great partner in this with us!!!! More

Can't say enough nice things about these people I bought my Volkswagen Rabbit from Bozzani approximately eight years ago and I have never regretted my decision. The sales personnel were helpful, and I bought my Volkswagen Rabbit from Bozzani approximately eight years ago and I have never regretted my decision. The sales personnel were helpful, and friendly but the reason I keep coming back to Bozzani? The service department. I can't say enough nice things about these people...whether it was an emergency or a scheduled appointment Jesse and Rueben have always been courteous, helpful, knowledgeable, and willing to go the extra mile to make sure my car is running at maximum efficiency. Unlike some repair shops, I don't leave feeling like I've been talked down to, overpaid, or did not have my car serviced to my satisfaction. My next car will be bought and serviced at Bozzani. More

Service with a smile This is the only place that I take my Beetle for service! Not only do I get great customer service, the service is done right the first time! They nev This is the only place that I take my Beetle for service! Not only do I get great customer service, the service is done right the first time! They never push any unnecessary services, but will recommend them. I send all my family and friends to them! More

great service the service center was very swift and they fixed everything very promptly and even gave me a rental for one day so they can take care of everything. I the service center was very swift and they fixed everything very promptly and even gave me a rental for one day so they can take care of everything. It was all under warranty also. More

Great first time service experience. First time at VW Bozzani for service on my 2006 Passat. From now on my dealer of choice when servicing my car, thanks to their prompt, courteous serv First time at VW Bozzani for service on my 2006 Passat. From now on my dealer of choice when servicing my car, thanks to their prompt, courteous service, as soon as I arrived Ruben was waiting right by my door ready to help me, I have been to many other VW dealers for service but have never received world class customer service such as the one that Ruben provided me. I waited for my car and it was ready as promised, in the mean time Ruben always kept me informed in the progress, offered me coffee, water, tea, he made me feel at home. I will definitely be coming back to Bozzani for service on my VW's and will recommend them to my friends and family. More

Great customer service Rueben did a fantastic job at accomodating us get out of a jam when another vw dealership failed to provide us with the tire lock key in the vehicle w Rueben did a fantastic job at accomodating us get out of a jam when another vw dealership failed to provide us with the tire lock key in the vehicle we had purchased. His willingness to find someone right on the spot to unlock our tires was greatly appreciated. To top it off, he even got us in and out in about 10 minutes. I would definitely recommend this service center to anyone with a vw vehicle. Thanks again for your fantastic and efficient customer service. More

Service Visit Review always had great service and advice from entire team; cannot imagine taking my car elsewhere; they make you feel part of the process and not simply a always had great service and advice from entire team; cannot imagine taking my car elsewhere; they make you feel part of the process and not simply a seller/buyer relationship More