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Covina Volkswagen - Service Center

Covina, CA

4.6
229 Reviews

229 Reviews of Covina Volkswagen - Service Center

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April 10, 2014

Team Bozzani I have been taking my 2006 GTI over to Bozzani VW ever since I bought it from them and will continue to do so because of the excellent and friendly se More

by MichaelAscencio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Ruben Sandoval
Apr 11, 2014 -

Covina Volkswagen responded

Michael - Thank you for your continued support of our dealership. However, don't you think it may be time for a new GTI? We have great deals on them right now... Just say'in. Thanks again. Greg Bozzani

April 09, 2014

Honesty, quality, and trustworthy No doubt, I've been to many service dealers for my vehicles, and purchasing my VW from Bozzani has never been disappointing. I would highly recommend More

by adichosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Jesse Santos, Ruben Sandoval, Charles Liautaud
Apr 12, 2014 -

Covina Volkswagen responded

Thank you for your kind words. We try our best every time. We may not get it perfectly right every time but we do have our customers best interest at heart. Thank you for your kind words and we look forward to serving you again soon. Greg Bozzani

April 09, 2014

scammed me! Reuben Told me power steering pump was broken, the fluid was everywhere. They wanted $927 to replace the pump and serpetine belt. I had the car towed More

by ktmelerine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben sandoval, Ruben Sandoval
April 09, 2014

great service. I've been experienced several times for the great service at the dealership. The car service center provided each time a valuable service manner thro More

by qlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Garriques, Charles Liautaud
Apr 12, 2014 -

Covina Volkswagen responded

We are pleased to hear that we provide you with exceptional service. Thank you for your continued support and we look forward to your next visit. Greg Bozzani

April 09, 2014

SUPER SERVICE I love these guys in the Service department, I was a loyal customer of another VW dealer for YEARS but since Bozzani is near my new job location I dec More

by poncest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Jesse Santos, Ruben Sandoval
Apr 12, 2014 -

Covina Volkswagen responded

Glad you are working close to us now so we can keep on going the extra mile for you. Glad to have added you to the Bozzani family and we all look forward to seeing you again. Take care and thanks again for your kind words. Greg Bozzani

April 09, 2014

Excellent Service Center! I have been taking my VW Touareg to Bozzani since 2004. My experience has been nothing but stellar when it came to service, quality of work, friendli More

by Touaregv8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Charles Liautaud
Apr 12, 2014 -

Covina Volkswagen responded

Wow! That's what we like to hear. People spreading the word, telling friends and neighbors so they too can experience the Bozzani VW difference. Thank you for your kind words as well as telling others. Hope to see you here soon. Maybe to replace your 2004 Touareg with something newer??? Greg Bozzani

March 31, 2014

Great place to service you VW. drove 18 miles,when i could drive 5 miles to service it in LA ,but its worth the drive,Ruben is very friendly and helpful. Thank again Guys.. More

by Josesramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Sandoval
Apr 05, 2014 -

Covina Volkswagen responded

It's not uncommon for our customers to drive a long distance to work with all the guys. Ruben is awesome and we thank you for your kind words. Speaking of words, spread the word about our great staff to all the people you run into that drive VW's. It would be greatly appreciated. Sincerely, Greg Bozzani

March 24, 2014

Two individuals that I have had the pleasure of working with at Bozzani are Charles in Service and Tony in Sales. Charles provides excellent customer service. He makes sure to explain the services being More

by angelyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Apr 05, 2014 -

Covina Volkswagen responded

Thank you for letting us know we have people who are on their game. We appreciate the time you took out of your busy schedule to visit us and look forward to your next drop by. Sincerely, Greg Bozzani

March 24, 2014

When you want service for your VW have it done at Bozzani VW. Seek out Charles in the Service dept. because he's always a professional. There is Wi-Fi, coffee and bottled water in the waiting room More

by guerrerog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Apr 05, 2014 -

Covina Volkswagen responded

Thank you for your kind words for Charles and our waiting area. We do great work too! Bozzani VW appreciates your business and look forward to serving you on your next visit. Sincerely, Greg Bozzani

March 24, 2014

I did not purchase my car here. nonetheless, the staff at Bozzani treated me as though I bought my car here. Great friendly service. highly recommended. More

by macdaddy74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Kelsey, Charles Liautaud
Apr 05, 2014 -

Covina Volkswagen responded

Well, next time you should purchase your car here... Please make sure you call on us when you are ready and I guarantee you will be met with the same courtesy and professionalism. Sincerely, Greg Bozzani

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