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Covina Volkswagen - Service Center

Covina, CA

4.7
255 Reviews

255 Reviews of Covina Volkswagen - Service Center

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August 17, 2014

Satisfaction I've been going to Bozzani in Covina for 9 years. Every time I go it's been great! Even though we hate spending the time and money on our cars. But More

by Barbra D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Aug 18, 2014 -

Covina Volkswagen responded

Dear Barbra, Thank you very much for your kind words about our store, and more importantly, thank you for being a valued member of our Bozzani family. Please don't hesitate to let us know if there's anything we can ever do for you. We look forward to seeing you at your next visit. Best regards, Greg Bozzani

August 16, 2014

Amazing Service Hands down has to be the best experience I have ever had at a dealership. Jesse goes out of his way to make sure that you know what is going on with More

by Toy4mjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Aug 18, 2014 -

Covina Volkswagen responded

Toy4mjc - Thanks for taking the time to share about your Bozzani experience. Jesse is a highly valued member of our team. You can bet that he'll deliver a great, friendly, and easy experience every time. Thank you for your business. Call us if you ever need anything. Regards, Greg Bozzani

August 15, 2014

Consistently Good Service I drive all the way from Pasadena to have my Tiguan serviced here, as I have found VW of Pasadena to be dishonest on more than one occasion. Bozzani More

by melcolbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos, Charles Liautaud
Aug 15, 2014 -

Covina Volkswagen responded

Dear melcolbs, Your feedback means a lot to us. Thank you for being a valued customer with us. You can bet that you'll get an equally honest, fast, and efficient experience with service and sales. We have a great team here. Enjoy your Tiguan! Best, Greg Bozzani

August 14, 2014

Awesome Had my VW Bug towed to dealership. They made the experience positive got me a rental car and had my car fixed within a day. Would highly reccommend More

by denise.johnson.96199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Aug 15, 2014 -

Covina Volkswagen responded

Dear Denise, I'm glad to hear that you had a quick and easy service experience with us. Thank you for choosing Bozzani VW, and for your feedback. Should you ever have any questions, comments, or concerns, please don't hesitate to call or stop by. We're here for your VW needs. Warm regards, Greg Bozzani

August 14, 2014

Great price on new tires Needed new tires for my 2011 Tiguan. They had me in and out quickly, and their pricing was the best around, including on-line. Another smooth transact More

by jf64k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Liautaud
Aug 15, 2014 -

Covina Volkswagen responded

Thank you jk64k for sharing about your smooth transaction. We appreciate your business and continuous support. Take care and drive safe. Regards, Greg Bozzani

August 13, 2014

The Best! The service department is excellent! I always know that my car is taken care of because I trust this dealership and they have never failed me! Jesse i More

by ajschuitema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Aug 13, 2014 -

Covina Volkswagen responded

ajschuitema - Thanks for taking the time to write about your great experience with Jesse. He's an awesome advisor, and we're very happy to have him on our team. Should you ever need anything, just let us know. Drive safe and enjoy your car. Regards, Greg Bozzani

August 13, 2014

Great service I've bought two cars here (with Samantha) and only bring them here for service. The buying experience was stress-free and seemed way easier than it sh More

by Paiger23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Urie, Jesse Santos, Ruben Sandoval, Charles Liautaud
Aug 13, 2014 -

Covina Volkswagen responded

Paiger23, thank you for your review. Your kind words mean a great deal to the whole Bozzani team. It's always a pleasure to serve wonderful customers such as yourself. We look forward to your next visit. Warm regards, Greg Bozzani

August 13, 2014

Extremely Helpful The service department is amazing! Every time I call with a question or to make an appointment, I always feel better about my Beetle's problem and am More

by Uro.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Aug 13, 2014 -

Covina Volkswagen responded

Hello, Uro.E. Our team always strives to go above and beyond to help our customers. We appreciate you sharing about your experience. Thank you for your business. Please don't hesitate to let us know if we can help you or your VW. Best regards, Greg Bozzani

June 04, 2014

Quick service I called to set up an appointment for my 10K service. They said bring it in today, I did and it was ready quicker than promised. More

by RickW909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kelsey
Jun 06, 2014 -

Covina Volkswagen responded

RickW909, thank you very much for taking the time to leave us positive feedback. We truly appreciate it, and will always do our best to provide you efficient, top-notch service. We look forward to your next visit. Until then, drive safe and take care. Heidi Chow, Client Care Manager heidi.bozzanivw@gmail.com

June 03, 2014

60,000 Mile Service Brought my 2011 Tiguan in for its 60,000 mile service. Everything went as expected, the service was done on time, and the car continues to run great. More

by jf64k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Santos
Jun 06, 2014 -

Covina Volkswagen responded

Dear jf64k, We're so happy to hear that your Tiguan is running like a champ. We will always do our best to maintain it so you can continue to drive without worry. Thank you for your kind words. Please don't hesitate to let us know if you ever need anything. Heidi Chow, Client Care Manager heidi.bozzanivw@gmail.com

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