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Covina Volkswagen

Covina, CA

Overview
Reviews
4.6
670 Reviews
Call Dealership (626) 967-6325
View Awards

528 S Citrus Ave

Covina, CA

91723

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Showing 670 reviews

November 13, 2024

Front tires were extremely low, and sensors weren't on , not sure car was properly inspected, also was told i had to purchase warranty for deal to go through More

by alberticus20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Muniz, David Munguia, Ali Khasdaei, Nouri Eldick
Report | Print
Nov 26, 2024 -

Covina Volkswagen responded

Hello Albert, thank you for sharing your review. At Covina Volkswagen, we pride ourselves on delivering exceptional service. Your feedback has been shared with our team to ensure any concerns are addressed promptly. If there’s anything specific you’d like to discuss further or a way we can make this right, please don’t hesitate to reach out. We value your business and look forward to the opportunity to exceed your expectations in the future.

November 12, 2024

you guys did a great job with our 3 cars! great service as always and very professional More

by FRANIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Nov 13, 2024 -

Covina Volkswagen responded

Hello! We appreciate you sharing this recent review of Covina Volkswagen. We’re delighted to hear that you had a great experience with all three of your cars. Providing consistent, professional service is our top priority, and it’s rewarding to know we met your expectations. Thanks for choosing Covina Volkswagen, we look forward to your next visit!

November 12, 2024

Everybody was very friendly and corrected the issue with my car… Grateful for this wonderful dealership More

by jdwpraise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Nov 13, 2024 -

Covina Volkswagen responded

Hello, thank you so much for sharing this highly rated review of Covina Volkswagen. We’re so glad our team was able to resolve the issue with your car and that you felt welcomed. It’s always our goal to provide exceptional service, and we’re grateful to have earned your trust! Thank you for choosing Covina VW, and please don’t hesitate to reach out if there’s anything more we can assist you with in the future!

November 11, 2024

It’s my 4th lease @ the dealership happy with my vehicles I lease there but dealership sell their cars above sticker price I think I lease mine over sticker price More

by piscesdiaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Munguia
Report | Print
Nov 13, 2024 -

Covina Volkswagen responded

Hi there, thank you for this 4-star review of Covina Volkswagen. We're glad you yet again had another positive leasing experience with us! Thanks for always choosing Covina Volkswagen, we hope you enjoy and we look forward to your next purchase!

November 05, 2024

Friendly. Knowledgeable. Trustworthy. Timely. They don't just tell you the details, they show you! More

by ASSATADANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Nov 13, 2024 -

Covina Volkswagen responded

Hello there! Thank you so much for this 5-star review of Covina Volkswagen! We're pleased to know that our team provided a friendly, knowledgeable, and trustworthy experience for you. We appreciate your feedback and look forward to assisting you again in the future. Thanks for choosing Covina Volkswagen!

November 03, 2024

Service is amazing and Charles is very nice guy. He’s doing a good job all the time. More

by MELKADASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Nov 05, 2024 -

Covina Volkswagen responded

Hello, thank you for this recent 5-star review of Covina Volkswagen. We’re glad to hear that you had an amazing experience and that Charles consistently provides great service. We appreciate your kind words and look forward to serving you again in the future! Thanks for choosing Covina Volkswagen.

November 02, 2024

Manny took care of us and got our previous issues. Taken care of very happy with the outcome. Thank you very much Manny keep up the five star service. More

by SWYLIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Montanez
Report | Print
Nov 05, 2024 -

Covina Volkswagen responded

Hello, thank you for this recent 5-star review of Covina Volkswagen! We’re delighted to hear that Manny provided five-star service and resolved the previous issues to your satisfaction. We’ll be sure to pass along your kind words to him. Thank you for choosing us, and we look forward to continuing to serve you!

November 01, 2024

Crisp clear communication Easy to connect and access information and schedule Very flexible in helping me More

by VIKENSAHAKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles L
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Nov 05, 2024 -

Covina Volkswagen responded

Hi there! Thank you so much for the 5-star review of Covina Volkswagen. It's fantastic to hear everything went smoothly, and that our team could be so helpful. Thanks for trusting Covina Volkswagen, we are always here for you!

October 30, 2024

Fast, friendly service. See you in the future for all needs. Vw cars are the best. More

by EARLWDENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nouri Eldick
Report | Print
Nov 05, 2024 -

Covina Volkswagen responded

Hi there! Thank you so much for the 5-star review of Covina Volkswagen. It's great to hear we could provide fast and friendly service for you. Thanks for choosing Covina Volkswagen, we hope to see you again sometime soon!

October 29, 2024

Decent, could have gotten a better price but it was late and I was tired. More

by apolicarpo2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Muniz, David Munguia
Report | Print
Nov 05, 2024 -

Covina Volkswagen responded

Hello, we appreciate your recent review of us here at Covina Volkswagen. We're glad your overall experience here was a positive one. Thanks for stopping by, we look forward to working with you again in the future!

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