Covina Volkswagen

My wife took in my daughters car for an oil leak. I bought the extended used car warranty and of course the job is not covered by the warranty. They diagnosed it as an oil separating unit. Every seal I bought the extended used car warranty and of course the job is not covered by the warranty. They diagnosed it as an oil separating unit. Every seal and oil system is xovered except this oil seperating unit. They quoted $800 to fix it. $250 being parts $500 in labor. The installation and removal is literally a 30 minute job laborwise. I feel they tried to prey on my wife and daughter. That puts their shop rate at $1100 an hour. Absolute robbery! Very unhappy!! More

Kevin is good to manage but the sales Anoush Sahakyan is not, when my new VW Jetta had problem to call, she did not respond to assist. not, when my new VW Jetta had problem to call, she did not respond to assist. More

Great service. I bought two cars from here and have been a customer for 11 years. I always look forward to bringing my car in for service. Everyone is very nice a I bought two cars from here and have been a customer for 11 years. I always look forward to bringing my car in for service. Everyone is very nice and helpful. More

I brought car in for an issue with having no response when leaving a stopped position. They could not find any thing wrong. The car still does not respond when leaving from stopped position. Also being a when leaving a stopped position. They could not find any thing wrong. The car still does not respond when leaving from stopped position. Also being a new car I would expect it to be washed when returned. Neither was done. The service dept. was very friendly and would bring back for any issues. Please let them know of my comments. Thank you, More

Great service, I am very impressed with the service and dealership. Thank you so much for your help. dealership. Thank you so much for your help. More

The service we received was mediocre. We got what we needed, but there wasn’t any effort to show compassion for our situation of needing a tire, which was an unexpected expensive cost. We We got what we needed, but there wasn’t any effort to show compassion for our situation of needing a tire, which was an unexpected expensive cost. We were grateful, however, to have our tire fixed same day. More

Great people. Been getting the car serviced there for almost 10 years, again great people Been getting the car serviced there for almost 10 years, again great people More

Jesse is a trustworthy employee that I appreciate being able to work with over the past decades. able to work with over the past decades. More

The service was completed in a proper amount of time, and the service man were courteous the service man were courteous More

I liked the videos feedback that the technician sent out. Very thorough and well thought out. Very thorough and well thought out. More