Covina Hills Chevrolet
Covina, CA
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Price Gougers and poor service Know everything about the car and deal you want before heading in here. If you don't, they will take you for every dime you have with no hesitation. T Know everything about the car and deal you want before heading in here. If you don't, they will take you for every dime you have with no hesitation. Their first offer on a 22k car was $700 a month over 72 mo. They told me it was a great deal. As someone who worked in financing I knew how ridiculous the deal was and got up to walk out. They persuaded me to stay and gave me 3 more offers before offering a payment that was even on the edges of acceptability. They told me every time that it was a great deal. On top of that, they consistently tried to avoid the negotiation on the sticker price that was already ridiculously high. It was a struggle to start that discussion before the financing discussion and it took a long time to get them to start talking. I entered the dealer at 4:30PM and left at 12:30AM . The negotiation took that long. After having the used car for two days I noticed there were no floor mats, the tires on the front and rear were different manufacturers, and there were spots worked over with touch up paint. When I contacted the sales person he said, "As Is." They did absolutely nothing to show they were interested in the welfare of their costumers. From offering ludicrous financing to no post customer help they were horrible. I received my tags and licenses today and I was elated to take their registration sticker from my windshield. For anyone looking to purchase a car, look elsewhere. This dealers business practices are far beyond the typical predatory nature of most car dealerships. *They didn't smog the used vehicle and two months after purchase notified me to drive 40 mi to them from where I work and live so that they could finish the registration process. When I showed up they sent me to a local gas station instead of handling it themselves. More
Great Customer Service Came in not knowing what to expect. Greeting was warm and comforting. Nader assisted us and was very friendly. He asked questions about what kind of c Came in not knowing what to expect. Greeting was warm and comforting. Nader assisted us and was very friendly. He asked questions about what kind of car I was looking for and he was very knowledgable on the product. He worked with the other sales managers to get me the best deal possible. Overall, I am very satisfied with the deal made and the professionalism from Nader and the other sales managers. I look forward to being part of the Chevy family. More
Great Sales people Nader was great, found me the car I wanted and introduced me to Bobby who dealt the numbers. Truthful and fun. Many referrals coming in to Covina xhwc Nader was great, found me the car I wanted and introduced me to Bobby who dealt the numbers. Truthful and fun. Many referrals coming in to Covina xhwcret More
Looked for a great deal Nader was able to get me started right when I walked in, I had my eye on the Impala limited on the front line so we took it for a test drive, which wa Nader was able to get me started right when I walked in, I had my eye on the Impala limited on the front line so we took it for a test drive, which was fun and personable, Nader accomodated my style and made himself comfortable when discussing insterests in the car and brand. I really appreciated the service and I walked out with a great vehicle and a great price, like Big Boy in the morning says... "if your liscence plate don't say Sage, you overpaid!" More
Aswome dealer Hector was VERY helpful and patient. He bent over backwards to made sure I was happy with my car. I would definitely recommend this dealership! Hector was VERY helpful and patient. He bent over backwards to made sure I was happy with my car. I would definitely recommend this dealership! More
Great experience We had a great experience at this dealership, and would 100% recommend this dealership Our salesman Nelson was a pleasure to work with. Everyone was We had a great experience at this dealership, and would 100% recommend this dealership Our salesman Nelson was a pleasure to work with. Everyone was just great More
Great attention, service and explanations. Completely satisfied with all aspects, from sales, to management to finance, all worked well with me and had me in n out in a timely fashion. Than Completely satisfied with all aspects, from sales, to management to finance, all worked well with me and had me in n out in a timely fashion. Thanks SAGE Chevrolet!!! More