Covina Hills Chevrolet

Best Car Buying Experience!!! Vanessa the BDC manager was extremely sweet and personable. She answered all of my questions and we above and beyond customer service. I highly recomm Vanessa the BDC manager was extremely sweet and personable. She answered all of my questions and we above and beyond customer service. I highly recommend this dealership to anyone!!! More

Amazing! Chris was helpful the moment he answered his phone. I inquired about a 2018 z71 Silverado and he was very knowledgeable and even sent me photos. I k Chris was helpful the moment he answered his phone. I inquired about a 2018 z71 Silverado and he was very knowledgeable and even sent me photos. I knew exactly what I wanted and he knew exactly how to help me. We drove off in a new truck! Thanks Chris More

INCONSISTENT, UNFRIENDLY, HORRIBLE SERVICE! If I could give zero stars I would, they don't deserve any! I tried to return/extend a leased car on behalf of my sister who is not in the area. Firs If I could give zero stars I would, they don't deserve any! I tried to return/extend a leased car on behalf of my sister who is not in the area. First visit, They told me that I cannot extend the lease of the car. was also told that they do not accept lease return . I went there after a long drive to find out that I had to return to grab my other car key that I forgot to bring. Second visit, went there again and was told that they do not inspect the car. I asked if I was able to return the car in place of my sister they said "yes". Third visit, I came the next week after getting it inspected and they said that I could NOT return it on behalf of my sister, and I asked again if I can extend the lease, they said I can do it through the gm financial. The sales manager was very unfriendly was not helpful at all. Did not listen to what I say or try to understand my situation. Talked back with a higher tone instead of listening. I called GM financial and found out that I could extend the lease. GM said that the car is grounded already and I can't extend the lease because of that. I still DRIVE the car, but the system says that the car is GROUNDED. I called the dealer and spoke with the sales manager again and was told that I could not UNGROUND the car. I had to explain with a very high tone and volume for him to listen, and he said that I had to got to the dealer and write him a check before he unground it for me. Then he said he was joking. NOT funny, I told him that they were very inconsistent, and he just shut the phone on me, did not care to listen to what I have to say. Apparently they jut want your money, and does not care to help you at all. They made me came back and forth to the dealership and did not provide any acceptable service. More

NEVER!!!!! WE WENT THERE BUY A CAR, THE SALES WERE UNPROFESSIONAL, THEIR STOCK IS A JOKE, WOULD NEVER EVER RECOMMEND THIS PLACE TO ANYONE!!!!!!!!!!! WORST DEALER WE WENT THERE BUY A CAR, THE SALES WERE UNPROFESSIONAL, THEIR STOCK IS A JOKE, WOULD NEVER EVER RECOMMEND THIS PLACE TO ANYONE!!!!!!!!!!! WORST DEALER EXPERIENCE!!!!!!!!!!!! More

Price Gougers and poor service Know everything about the car and deal you want before heading in here. If you don't, they will take you for every dime you have with no hesitation. T Know everything about the car and deal you want before heading in here. If you don't, they will take you for every dime you have with no hesitation. Their first offer on a 22k car was $700 a month over 72 mo. They told me it was a great deal. As someone who worked in financing I knew how ridiculous the deal was and got up to walk out. They persuaded me to stay and gave me 3 more offers before offering a payment that was even on the edges of acceptability. They told me every time that it was a great deal. On top of that, they consistently tried to avoid the negotiation on the sticker price that was already ridiculously high. It was a struggle to start that discussion before the financing discussion and it took a long time to get them to start talking. I entered the dealer at 4:30PM and left at 12:30AM . The negotiation took that long. After having the used car for two days I noticed there were no floor mats, the tires on the front and rear were different manufacturers, and there were spots worked over with touch up paint. When I contacted the sales person he said, "As Is." They did absolutely nothing to show they were interested in the welfare of their costumers. From offering ludicrous financing to no post customer help they were horrible. I received my tags and licenses today and I was elated to take their registration sticker from my windshield. For anyone looking to purchase a car, look elsewhere. This dealers business practices are far beyond the typical predatory nature of most car dealerships. *They didn't smog the used vehicle and two months after purchase notified me to drive 40 mi to them from where I work and live so that they could finish the registration process. When I showed up they sent me to a local gas station instead of handling it themselves. More

Great Customer Service Came in not knowing what to expect. Greeting was warm and comforting. Nader assisted us and was very friendly. He asked questions about what kind of c Came in not knowing what to expect. Greeting was warm and comforting. Nader assisted us and was very friendly. He asked questions about what kind of car I was looking for and he was very knowledgable on the product. He worked with the other sales managers to get me the best deal possible. Overall, I am very satisfied with the deal made and the professionalism from Nader and the other sales managers. I look forward to being part of the Chevy family. More

Great Sales people Nader was great, found me the car I wanted and introduced me to Bobby who dealt the numbers. Truthful and fun. Many referrals coming in to Covina xhwc Nader was great, found me the car I wanted and introduced me to Bobby who dealt the numbers. Truthful and fun. Many referrals coming in to Covina xhwcret More

Looked for a great deal Nader was able to get me started right when I walked in, I had my eye on the Impala limited on the front line so we took it for a test drive, which wa Nader was able to get me started right when I walked in, I had my eye on the Impala limited on the front line so we took it for a test drive, which was fun and personable, Nader accomodated my style and made himself comfortable when discussing insterests in the car and brand. I really appreciated the service and I walked out with a great vehicle and a great price, like Big Boy in the morning says... "if your liscence plate don't say Sage, you overpaid!" More

Aswome dealer Hector was VERY helpful and patient. He bent over backwards to made sure I was happy with my car. I would definitely recommend this dealership! Hector was VERY helpful and patient. He bent over backwards to made sure I was happy with my car. I would definitely recommend this dealership! More