Covina Hills Chevrolet

Amazing experience with these guys! 100% recommend. Coming back here Coming back here More

They sent me credit form I filled it with no response after 2 days I called and they say that car was sold to someone else after 2 days I called and they say that car was sold to someone else More

Avoid these scammers at any rate! They are not in a business of selling cars, they are bunch of clowns who play with people’s time and emotions! Me and my friend are shopping around for a used car, he business of selling cars, they are bunch of clowns who play with people’s time and emotions! Me and my friend are shopping around for a used car, he found out that they have the color he wants in stock so I called before and got confirmation that the car doesn’t have any accidents and damages and the price is negotiable. We drive from OC and their sale representative greeted us in the front, as soon as we see the car we notice that front bumper has serious scratches and underneath of the front grill is also broken! we test drive the car and once we sit to talk about pricing , the real part of funny business starts! The first thing the salesperson bring out of his desk is a piece paper with bunch of numbers on it, that he claims that the dealership is losing money based on their cost . We asked to provide drive off total as we are buying in cash. He comes back with a print out with over $2800 aftermarket products implied to the deal without us being informed. Honestly real value of the added craps are not even $200.They misleading buyers and trying to up-charge their customers with non-sense extra add-ons without disclosing this in their advertised price! so unethical and unprofessional!!! take your business somewhere else. More

Dealership did a total bait and switch. Was working with one of the managers, Brandon, on a deal for a vehicle that he assured me had all the options I wanted. We locked in a price, I got the color I wanted one of the managers, Brandon, on a deal for a vehicle that he assured me had all the options I wanted. We locked in a price, I got the color I wanted, and then I double checked with him before coming in that it had everything I wanted, and again he assured me it did. I Ubered an hour to the dealership and find out it doesn’t have the options he promised me it had. Then, he said he could find me one with the options I wanted.... but it’ll be more money. What? Or he said I could do a year newer for more money. Total bait and switch. I told him I shouldn’t have to pay for your mistake, especially when we already agreed on a price, and I don’t want to pay more for a vehicle that was supposed to have everything I wanted originally. He wasn’t willing to fix his mistake so I walked away. Very dishonest dealership, would not recommend. More

Overall extremely satisfied with the service I received. Jonathan Wu service adviser was super friendly and extremely helpful. Would definitely recommend. Will return for my next purchase. Jonathan Wu service adviser was super friendly and extremely helpful. Would definitely recommend. Will return for my next purchase. More

Luis and Joseph at Covina Chevrolet were truly amazing in making my car purchase from impossible to possible. They welcomed me with open arms. Luis truly explained everything step by step. He kept me informe making my car purchase from impossible to possible. They welcomed me with open arms. Luis truly explained everything step by step. He kept me informed throughout the whole buying process. He was amazing i every sense of the word. Couldn't have asked for anyone better.👌😀 More

I want to thank to Luis Ruiz for making us buy me and my family a Chevy Silverado we loved it I appreciate it so much!! family a Chevy Silverado we loved it I appreciate it so much!! More

Great experience with purchase of a new corvette. Easy to work with and got a fantastic deal. Thanks to Joseph G. and Luis R. for the help. work with and got a fantastic deal. Thanks to Joseph G. and Luis R. for the help. More

Sales is Awesome! Service is meh. The Good: Bought a Malibu Hybrid about a week ago. I had a wonderful experience in sales. Everyone worked with me to get a deal that my wife and I The Good: Bought a Malibu Hybrid about a week ago. I had a wonderful experience in sales. Everyone worked with me to get a deal that my wife and I were comfortable with. Even helping with my trade in and being more generous with it's value then other dealers. I was even given a loaner while my car was in service. I would definitely purchase a vehicle here again. The Bad: Now for the bad. While the experience with sales was amazing, service is lacking the same experience. During my delivery prep service discovered that there was a recall and a part was needed. It's been a week now and service hasn't even begun to work on my vehicle. Sales has kept me updated but service has dropped the ball. You would think after a week that my car would have been ready. I guess new customers/sold vehicles are not priority. Once I FINALLY receive my vehicle I will NOT be bringing it back for service and will not recommend anyone visit this location for anything other then sales. More

Faulty Technology in Eco Stop Feature BEWARE Note car was not purchased here - My 2014 Chevy Malibu LTZ was performing well until it reached roughly 90k Miles. I have a consecutive history with m Note car was not purchased here - My 2014 Chevy Malibu LTZ was performing well until it reached roughly 90k Miles. I have a consecutive history with maintenance at Firestone until I started experiencing engine failure after Eco Stop would engage. With numerous returns to Firestone & them renting me a car, they could not find the issue & recommended I take it to the dealer. Due to my research there is over 140k Malibu's that have known Eco Stop issue; however, GM only posted a Service Bulletin & not a recall (for an unknown reason) to take it on case by case basis. Chevy Forums (which I recommend anyone with a problem in your GM vehicle to look at) other Chevy Malibu consumer's stated similar issues with no help from the Dealer/Manufacturer. Typical wheel & deal on minor repairs but never a conclusion to the issue leaving them stuck. For the record, I drive at least 4 hours each day from SGV to Beverly Hills. Each time the vehicle was taken in, it was driven no more than 10 miles each time as a test to determine "problem fixed" when I specifically stated the problem only persists when the vehicle has been operating for long period of time. I proceed to take it to Chevy where they ran a diagnostic & it came back clean as expected since Firestone said the same thing, thankfully at no charge shout out to Kyle. I shared all of the previous information of my problem and knowledge prior to submitting the vehicle. I was recommended to get a new battery because mine was "not good" but they could not provide record explaining how/why because the tech just recommended it, $450 okay , scheduled next visit & done. Problem still occurred within the same day of picking up the vehicle after battery replacement. Returned vehicle & was told their was a Software Calibration Update, $160 just for diagnostic fee Okay, done. Problem still occurred within same day of picking up the vehicle, returned next day & had a tech jump in the car with me to experience the problem first hand since it just happened to me down the road. The problem occurred & the tech understood the issue, possibly. This time they provided a loaner for up to a week or so, thankfully shout out to Berge. I was eventually told they found the problem and it was a concluded loose ground wire G401 they secured it & whatever else at no charge. If that was the issue why wasn't it found sooner by the Chevy tech or Firestone? Why did no codes register throughout each testing? Why did I have to buy a battery or software calibration update? or Whom was slacking on their job? It seems it whatever the problem is, is being overlooked multiple times with no conclusion. Picked up the car 4/11 and the car within 1 hour still had the same problem but this time would not start back up right away which has never happened before. I returned the vehicle and they now have provided me another loaner and waiting for a response. I understand these may be normal manufacturer repair practices; however, there comes a point where there needs to be an ultimate decision that the vehicle has bad technology as also reported by many other consumers in the marketplace around the nation. I appreciate the hard work & consistent service from the gentleman at Covina Chevy; however, this has been an inconvenient burden from supposedly the most reliable car company. I proceeded to open a manufacturer buy-back case which hopefully lead to an easier conclusion. More