Covert Hutto - Service Center

Oil Change on 2/20/15 My wife took our 2012 F150 in for an Oil Change on 2/20/15 and also asked they check the Engine Coolant as it was low. Randy tells her don't worry its My wife took our 2012 F150 in for an Oil Change on 2/20/15 and also asked they check the Engine Coolant as it was low. Randy tells her don't worry its part of the Multi-Point Inspection. When the oil change was complete she again asked if they checked the Coolant and again "it’s part of the Multi-Point Inspection. When she got home I checked and the Engine Coolant was 1/2 GALLON LOW. I then decided I better check the Oil Level and it was 3 QUARTS LOW. Unbelievable take your FORD Truck to the FORD DEALER where you bought it and they can’t even put enough oil in for an oil change. I guess we were lucky they put in enough oil to make it home. More

F150 needed tranny service Made an appointment a day earlier. got in by 8am and out by 10am on a transmission fluid and filter change. Price was good....lower than expected. Made an appointment a day earlier. got in by 8am and out by 10am on a transmission fluid and filter change. Price was good....lower than expected. Have used these guys for around 12 years to service my vehicles. Will continue to use them when the need arises More

Great place to do business with Great Service, Friendly personell that answers your questions and helps you promptly.. Thanks for being timely with the set appointments ( service) W Great Service, Friendly personell that answers your questions and helps you promptly.. Thanks for being timely with the set appointments ( service) Will definately recommend Covert Chevrolet to my friends and family More

Always a great experience When you go to Covert Ford, you will be treated like family. They are always respectful, professional, caring, and thorough. Thank you for the great When you go to Covert Ford, you will be treated like family. They are always respectful, professional, caring, and thorough. Thank you for the great experience every time. More

Always friendly & HONEST Work done in a timely manner. I trust the people at Covert Ford in Hutto. I brought in my 2011 Ford pick up for 50,000 mile check up Work done in a timely manner. I trust the people at Covert Ford in Hutto. I brought in my 2011 Ford pick up for 50,000 mile check up More

Worst customer service how do they keep business Worst customer service..rude on the phone and does not return calls. Took over 2 weeks to finally get the person I was told was only one who could arr Worst customer service..rude on the phone and does not return calls. Took over 2 weeks to finally get the person I was told was only one who could arrange an appointment. I wouldn't recommend this dealership to anyone. More

they just don't care worst customer service and attention to detail. they don't listen. they give up to easily when something is outside the norm. worst customer service and attention to detail. they don't listen. they give up to easily when something is outside the norm. More

I called ahead to make sure someone would be there for an inspection. I was told that there are five(5) inspectors and as long as I was there within 30 minutes there wouldn't be much of a wait. I arrived i inspection. I was told that there are five(5) inspectors and as long as I was there within 30 minutes there wouldn't be much of a wait. I arrived in 20min and was told it would take 45 minutes to inspect my car. 45minutes later I was told that ALL of the inspectors had gone to lunch at the same time. About that time I was approached by the service manager who was very pleasant and trying to remedy the problem by calling one of the inspectors back to work. An hour later my car was brought around and I was told it failed for a tiny star crack in a clear piece of plastic over a reflector that didn't allow any white light through, there wasn't a hole, a part that they don't sell, service, or repair. I was there just under two hours for this failure. I went to TWO other local inspection points and was told by BOTH that COVERT should have passed this car without a problem. So I got to pay for this MONEY GOUGING crooked business practice at their dealership as well as at a reputable service location at $28+ each time. DON'T WAIST YOUR MONEY OR YOUR TIME BECAUSE THEY WILL TAKE BOTH FROM YOU!!!! More