Covert Hutto

Brandon spent lots of time with my husband and myself going over our options and the car's features. We had a great time and a new flex that we feel very comfortable in and will enjoy for a long time. going over our options and the car's features. We had a great time and a new flex that we feel very comfortable in and will enjoy for a long time. More

I told the team members exactly what I was looking for and they located it in the inventory, presented it and molded the finance options in a very efficient and friendly manner. They provided me with ev and they located it in the inventory, presented it and molded the finance options in a very efficient and friendly manner. They provided me with everything I requested and made the process simple, painless and quick. More

Very relaxed atmosphere; no pressure. Everyone was very friendly with good follow through after the deal was closed. Post sale communication by Kelly was excellent. friendly with good follow through after the deal was closed. Post sale communication by Kelly was excellent. More

No frills and very up front and honest. I will refer everyone I know that is in the market for a new vehicle to see Kelly and Covert. everyone I know that is in the market for a new vehicle to see Kelly and Covert. More

I think we were fortunate to have had Mark Reiland as our salesman. I filled out a credit approval online and Mark called me. He treated me as though I was an actual customer and being female that does not salesman. I filled out a credit approval online and Mark called me. He treated me as though I was an actual customer and being female that does not always happen. I was the one that went to the dealership and picked out the truck and decided that was the one. My husband was at a basketball tournament and came the next day to sign the paperwork. Abby never had a problem with me making all of the financial decisions and worked with my husband the next day to get everything signed, sealed and delivered. The last truck we bought was in 2008 for our son and since it was an F250 I really cannot compare prices since we bought an F350. I think the price was fine and the financing agreeable. We got a monthly payment we can live with and a truck we can be happy with for many years. More

My only problem with this whole experience and it was minor was the amount of time the process took. I don't buy vehicles very often and so I don't have a great point of reference, but it did seem to ta minor was the amount of time the process took. I don't buy vehicles very often and so I don't have a great point of reference, but it did seem to taken an inordinate amount of time to complete the process. I realize I contributed to the problem as well. More

Overall this was a good transaction. John was extremely helpful when a problem arose. The day after I purchased my Escape, the check engine light came on. I called John and the problem was fixed in a cou helpful when a problem arose. The day after I purchased my Escape, the check engine light came on. I called John and the problem was fixed in a couple of days. One problem I had was getting the information on the lien holder. I needed to get insurance and needed some information. I called John and he said he would take care of it immediately. Two days later I still did not have the info. I called back and within 24 hours I had the information. It was not John's fault but the finance department. More

Very painless process. In and out within an hour or two. Chris Wilson and Brandon Lopez handled all my needs and were very professional in their business. Look forward to working in the future with two. Chris Wilson and Brandon Lopez handled all my needs and were very professional in their business. Look forward to working in the future with the service team. More

I have bought many cars over my 33 years of driving. This by far was the best experience I have ever had. I requested information over the internet initially and the rest of the communication was throu This by far was the best experience I have ever had. I requested information over the internet initially and the rest of the communication was through email. Tim was the most responsive of all the dealerships I contacted. He went out of his way to find the right car for our family. He did not give up when the car on the lot did not have the proper interior color that we were looking for. He looked outside of his dealership and then got the car in the same day. The price was awesome and he also got me the best interest rate. Tim went above and beyond and I will recommend everyone I know to Covert Hutto and Tim Jones. Thank you so much! More

I was in the market for a 2012 F-150, late in October. I had tried the internet, but found I was not really sure which trim package I wanted. Mark Reiland took the time to go through all of them which made had tried the internet, but found I was not really sure which trim package I wanted. Mark Reiland took the time to go through all of them which made my choice much easier. He then told me to give hime specifics as to what options I wanted, even the color. While they did not have what I wanted in stock, Mark worked extremely hard and was able to find just what I wanted at another dealership and was able to effect the transfer in a minimal amount of time. More