Covert Hutto

I was a buyer who knew exactly what I wanted and Ryan Gill, along with the dealership, was able to deliver. When it came time to execute, we did promptly and you guys delivered. I am the kind of customer Gill, along with the dealership, was able to deliver. When it came time to execute, we did promptly and you guys delivered. I am the kind of customer who cares deeply about sticking to your word and Ryan did just that. I also am the kind of customer who takes great care of his vehicle, so the service relationship is extremely valuable to me. Let it be known that this survey response is exclusive to Ryan Gill and the dealership as I have not yet had an interaction with the Service Department. My hope is they too are on their game and are experts who can deliver. More

Just see Jenna that’s all you need to know quick and easy like always like always More

Craig - internet manager has been amazing thru my entire car buying process. He has gone above and beyond on customer satisfaction!! I never felt pressured and he was honest and upfront the whole time. Also car buying process. He has gone above and beyond on customer satisfaction!! I never felt pressured and he was honest and upfront the whole time. Also my entire car was bought thru text/email and they delivered the car to my front door. Even after the sale when it was time for oil change and maintenance - He helped me get my car to and from dealership seamlessly for quick service. I am throughly impressed with him and the quality of service from ford Chevy Hutto! Keep it up yall! Wish every car salesman/dealership was like this, More

I just want to tell you about the great experience we had at Covert Hutto. Jonathon Alcala gave us the perfect amount of action, answers and attention. We give him an AAA+! We aren’t the type of people who at Covert Hutto. Jonathon Alcala gave us the perfect amount of action, answers and attention. We give him an AAA+! We aren’t the type of people who want to be followed around the lot! We were out of there in 3 hours; happy with our new vehicle and happy with what we got with our trade-in! We also liked the attention to detail of finance guy Turbo Brad Bradley. We would definitely recommend them! More

Service advisor did a poor job. Invoice indicates I declined air filters replaced but I was not told I need them changed. Invoice indicates I declined air filters replaced but I was not told I need them changed. More

Amazing Customer service. The employees keep you well informed of every process with your vehicle and greet everyone as they enter. Best dealership I’ve been to so far The employees keep you well informed of every process with your vehicle and greet everyone as they enter. Best dealership I’ve been to so far More

I’m always pleased with the great customer service and timely delivery of getting my vehicle back. timely delivery of getting my vehicle back. More

I bought a Ford thru the Chevy salesman. My daughter and son both were buying a vehicle thru them. I test drove the Mustang Mach E, but I wanted a certain color that I didnt see on the My daughter and son both were buying a vehicle thru them. I test drove the Mustang Mach E, but I wanted a certain color that I didnt see on the lot. I found one in Waco, which is around where I live. By the time my kids signed their paperwork they were about to close and it was dark outside. The salesman told me he had one the color I wanted and he would go get it. Since I live over an hour and half away I told him I wanted to deal with one of my local dealerships. Salesman was persistent and gave me pretty much what I was asking for, so I bought it. I get in the car to leave and realize there is almost 5K miles on this new car I just signed for. I went right back in and questioned it. I was told a salesman had driven it. He also told me that someone had stolen the back windshield wiper holder (it was snapped right off) and if I came back the next day they would replace. Why didnt he say that when he was talking me into buying it?? I drove over an hour and half back there the following day and the salesman looked at me like I was crazy. He forgot that he told me to come back! I also noticed a chip in the windshield. He said he would call when the part came in and they would fix both issues. While I was in their parking lot charging my car a Ford salesman stopped and told me to make sure I got my at home power source, that it was free and the installation was nearly free. I called NUMEROUS times (so many times the receptionist recognized my voice and would apologize) with no call back for the issues. He did, however call me to ask if I would give him a good review on FB. I of course brought up my issues and inquired about my free power package. He said I was not eligible. Not sure why they are advertising it if you cannot get it. I ended up calling the Ford sales manager and he got my car in to get a new windshield wiper kit and to seal the chip in my windshield. Unfortunately you can still see the chip. One month later my wiper came off. I went to the automotive store to get a new one. They ordered one for my make and model. It did not fit. He said the wiper kit the dealership put on it was not even for my car and that is why it fell off. DO NOT BUY FROM THIS DEALERSHIP. If I had bought from the dealership I wanted, I would have a car with less miles, no chip, the correct wiper kit, and most importantly my home power package. Just the equipment is over $500 and that does not include the money towards the installation I was eligible for. I also would not have had to drive over an hour and half ONE way just to get the crappy service job I received. I was also told my added warranty covered chips in windshield and in paint. I was not given paperwork on that, but when I went to the website and provided all my info the company I have the warranty thru sent me all the details. I do not have coverage for chips and door dings like I was told. Love my car, but HATED the experience. I will stick to my local dealerships. I did notice the standard replies to these reviews. I had to laugh when they said to contact them to get it corrected. Good luck getting ANYONE to call you back!! More

Covert has a great team I Bought 3 new trucks from Covert Chance Covert is awesome Chance Covert is awesome More

Everyone at Hutto dealership were friendly and professional. Love my new car!! Thanks Ryan Stathos. professional. Love my new car!! Thanks Ryan Stathos. More