Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Covert Hutto

Hutto, TX

Overview
Employees
Reviews
Vehicles
3.6
426 Reviews
Covert Hutto is located outside of Austin, Texas with easy toll road access and offers great deals and a huge selection on new and pre-owned vehicles. Shop Covert of Hutto for new and pre-owned specials, great financing offers and a huge selection of New Fords and Pre Owned vehicles. Covert serves the Austin, Texas area including Hutto, Roundrock, Georgetown, Cedar Park, Leander, Kyle, Pfugerville, Buda, Manor and all of Central Texas. At Covert of Hutto, the friendly and attentive sales team will be happy to assist you in any way as you shop for your new or pre-owned vehicle. View our new and pre-owned specials and rebates to find great deals on our vehicles. If you are looking to finance your vehicle, order parts or service your vehicle, the Covert of Hutto staff can assist you with that as well. Stop by Covert of Hutto today to find your new Ford vehicle! On behalf of our entire staff, we would like to welcome you and thank you for visiting our website. We offer superior sales and service for our valued customers. We are committed to serving our friends and customers and look forward to hearing from you. Please click here to contact us. A little Covert History. In 1909, Frank M. Covert, Sr., a real estate and insurance businessman opened the first automobile dealership in Central Texas. Three years later, his son, Clarence Covert, Sr., joined him to form the Austin Buick Sales Company, which became the foundation for Covert Buick, Inc., the oldest Buick dealership in Texas today. Frank M. Covert Sr. was succeeded in the business by his two sons, Frank Covert Jr. and Clarence Covert Sr. Frank Covert, Jr. had one son, Dr. Frank M. Covert III, who chose not to join the family business and instead became a surgeon. He is now retired from the practice of medicine and resides in Austin. Clarence Covert, Sr. had three sons, Dan Covert, Clarence Covert, Jr. and George H. Covert, all of whom became active in the business between 1936 and 1981 as th
Contact Dealership

1200B Hwy 79 E

Hutto, TX

78634

Directions

By Type

Showing 426 reviews

February 28, 2025

Outstanding experience. Our salesman Will went above and beyond to ensure we got our vehicle. More

by Ozman2958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
February 25, 2025

$450 for a Free oil change. Would only give me the FREE oil change if I agreed to do other services. They changed my perfectly good wind shield wipers with a pair that are usele More

by Nana
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Feb 27, 2025 -

Covert Hutto responded

Thank you for sharing your concerns with us. At Covert Chevy of Hutto, we aim to provide exceptional service and value your feedback. We understand your frustration regarding the windshield wipers and appreciate you bringing this to our attention. We encourage you to reach out directly to us at the dealership so we can discuss this further. Thank you for considering us, and we hope to have the opportunity to improve your experience. - The Covert Ford Chevrolet Hutto Team

February 22, 2025

Single women do not go here alone. YOU WILL BE TAKEN ADVANATAGE OF! And it's interesting the people I worked with aren't listed. They told me it was a Unicorn but turns out to be a D More

by MsRoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian and Nate
Report | Print
Feb 26, 2025 -

Covert Hutto responded

We would like the opportunity to speak with you directly regarding your experience.

February 14, 2025

Only positive things to say about Covert, and Adam and his team who helped me to make the deal as well as all the help after the deal was made. They seem honest, respectful, promptly reply, and friendly! More

by cficrun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam and Hunter
Report | Print
Feb 14, 2025 -

Covert Hutto responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Covert Chevy of Hutto with Adam and the team. Honesty, respect, and friendly service are our top priorities, and we appreciate your recognition of that. We look forward to assisting you again whenever you're ready for your next vehicle! - The Covert Ford Chevrolet Hutto Team

February 12, 2025

I've been dealing with Covert dealerships since 2009 when i purchase my wife Chevrolet Tahoe from them. Good people to do business with. More

by shortym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eggleston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the staff I deal with at Covert Chevrolet in Hutto are good to work with when i deal with them weather it is buying a vehicle or going through the service department.
Report | Print
Feb 12, 2025 -

Covert Hutto responded

Thank you for your kind words! We truly appreciate your loyalty to Covert Chevy of Hutto and are thrilled to hear about your positive experiences with us since 2009. It’s always a pleasure to serve you and your family. We look forward to assisting you again in the future! - The Covert Ford Chevrolet Hutto Team

February 06, 2025

Restocking fee of 15% was a little rough for an unopened part. The parts guy gave attitude, “it’s either 15% or nothing”. xxxx poor attitude. Great job Covert. More

by Ptims1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Feb 07, 2025 -

Covert Hutto responded

Thank you for sharing your experience with us. We understand that the restocking fee for the unopened part was unexpected and that you encountered some dissatisfaction regarding the service. We appreciate your feedback as it helps us improve. Please feel free to reach out to us directly if you'd like to discuss this further. - The Covert Ford Chevrolet Hutto Team

February 03, 2025

WORST PLACE EVER TO PURCHASE A CAR. WRONG MILEAGE ON CAR AND NOW WONT FIX THE ISSUE EVEN WITH THEIR LAWYER. I CANT REFIANCE MY CAR BECAUSE MILEAGE WAS IN KILOMETERS INSTEAD AND THEY CAN More

by Me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelly Lemmons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lad Bartosh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Ramsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Beltran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Eggleston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Casas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Giordano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Covert Hutto responded

Our team has acknowledged this review.

January 21, 2025

I scheduled an service appointment to change the oil and rotate the tires. After over two hours I was told that it would be another ten minutes. I asked the advisor if it typically took that long and she sa More

by pdrop54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 23, 2025 -

Covert Hutto responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the extended time it took for your oil change and tire rotation at Covert Chevy of Hutto. While we strive to provide efficient service, we understand your frustration with the wait. We're glad to hear that our service advisor was helpful. If you have any further concerns or suggestions, please feel free to reach out to us directly. We value your input and hope to serve you better in the future. - The Covert Ford Chevrolet Hutto Team

January 15, 2025

AJ went out of his way to make sure my deal fit my needs. AJ is very good at his job and truly cares about the customers he has a buyer as long as he works their More

by Darryltroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lad Bartosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly mercer in finance 5 stars
Report | Print
Jan 16, 2025 -

Covert Hutto responded

Thank you so much for your kind words! We're thrilled to hear that AJ went above and beyond to ensure your deal met your needs. At Covert Chevy of Hutto, we pride ourselves on providing exceptional customer service, and it's great to know that AJ exemplifies this commitment. We appreciate your support and look forward to serving you again! - The Covert Ford Chevrolet Hutto Team

January 05, 2025

Dropped our diesel truck off for a check for the engine light being on, oil change and inspection on 12/17/2024. They kept our vehicle for a total of 18 days before we got the truck back with NO repairs c More

by krumnow tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Ingmire
Report | Print
Jan 07, 2025 -

Covert Hutto responded

Thank you for sharing your experience with us. We understand your concerns regarding the lengthy process and lack of communication regarding your diesel truck’s service. At Covert Chevy of Hutto, we strive to provide timely and efficient service, and we appreciate your patience for the delay that occurred due to the holidays and our service department being backed up. Please feel free to reach out to us at your convenience if you would like to discuss your truck or the diagnosis fee further. Thank you again for reaching out. - The Covert Ford Chevrolet Hutto Team

Jan 08, 2025 -

krumnow tj responded

First of all, the following is what you advertise on your Covert Chevrolet Hutto’s Website: • “Quality service and maintenance with a real Texas accent” on Texas-style professionalism “For us, one of the most important ways we can help you have a great ownership experience is by making it easy to get the Chevrolet factory-recommended maintenance that your vehicle needs.” How dare you use Texas as a comparison to your style of professionalism! They are not even close! Texas is proud and great, and well, you are just the opposite. Your service department is anything but professional or easy. You lie about timelines, you put warranty work last, and in our case, it cost us our $3,000 extended warranty coverage of our vehicle. In November 2024, Chris Ingmire, Service Advisor, was standing right in front of my husband when he confirmed by phone that our extended warranty would cover the necessary repairs on our truck. However, Mr. Ingmire said we could not leave the vehicle with you to do the work at that time due to your service department running behind on work. So we waited a couple of weeks and brought the vehicle back on 12/17/2024. There was no communication given to us about our truck until 1/2/2025, when I received a text message from Mr. Ingmire requesting us to contact him. We called back, left a message, but did not hear back from him until 1/3/2025, around 4:19 PM, after multiple text messages and seven phone calls to the service department, one finally to Chris Matthews, Service Manager. And what do you know, Mr. Ingmire now stated that the extended warranty that covered our vehicle in November was now expired! Mr. Ingmire never ever said anything to us about it expiring soon. • Covert Chevrolet Hutto: a Texas-sized commitment to quality in Hutto “We know we have to earn your business every day with the kind of exceptional service you want from your Chevrolet dealer. That's why we're committed to giving you an ownership experience that will keep you coming back year after year.” Again, how dare you use Texas as a comparison to your commitment to exceptional service! You most certainly did not provide us with an experience that will keep us coming back to your Covert Chevrolet Service department. Your service department did just the opposite—they ran a loyal customer away for life due to their untrue timelines, lack of communication and unexceptional service. We lost the coverage of a $3,000 Extended Warranty that we paid for but were not allowed to use, and we lost over 2.5 weeks of use of our vehicle because of your incompetence and lack of quality service. Then we were charged for the diagnostic check that was finally done on 1/3/2025, over $320, to get our truck back. • “We don't sell cars: we create lifetime relationships” “Our #1 objective at Covert Chevrolet Hutto is to serve you so well you'll become a customer for life. Above all, we're committed to making every encounter with us rewarding and enjoyable.” Our experience with Covert Chevrolet Hutto’s service department was NOT rewarding or enjoyable, and we do not plan to return FOR LIFE! • “At Covert Chevrolet Hutto, we want to treat everyone who walks through our doors like they're part of our family. As far as we're concerned, you are.” We certainly were not treated like family! We were treated very poorly and basically forgotten about. We lost our $3,000 extended warranty coverage, lost use of our truck for 2.5 weeks, and were out several hundred dollars only to get the truck back NOT repaired.

1
2
...
43