Covert Ford of Austin
Austin, TX
Filter Reviews by Keyword
By Type
536 Reviews of Covert Ford of Austin
They gave me a ride home and the periodic service was completed within the time frame promised. The service writer and shuttle driver was great. completed within the time frame promised. The service writer and shuttle driver was great. More
Car kept for 1 month. Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someo Tint repair was communicated to service dept before the appointment but didn’t get approved until after being in shop for 3 weeks. Told 4 times someone would call me about repairs and no one called. Often told I would be called and no one calls. More
The car was serviced and addressed within 24 hours. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. Only ask I have is to ensure we get a loaner car. also I happen to have a warranty program that assures of a loaner but was told its not available. Looks like this dealership is short staffed. More