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Covert Chrysler Dodge Jeep Ram
Austin, TX
1,394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 30, 2018
Sales experience Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It wa Smooth, fast and friendly. Edgar was awesome. No fuss, no pressure. Excellent service. Thank You Edgar and your team. Chris was great too. It was late in the day too but stayed till we got it done. I recommend for sure👍🏼 More
by Dbujeep
Employees Worked With
Chris, Edgar Cruz
November 30, 2018
Great experience! Edgar helped us find the car we were looking for at a reasonable level price. He followed up and made sure we were happy with it. Absolutely no pressu Edgar helped us find the car we were looking for at a reasonable level price. He followed up and made sure we were happy with it. Absolutely no pressure tactics. If you are looking for a Chrysler Pacifica he is your man. More
by Disolo
Employees Worked With
Edgar Cruz
November 29, 2018
I bought a used van here with minimal fuzz. I saw that Covert Chrysler was selling a used 2017 Toyota Sienna for a reasonable price so I called to book an appointment to test drive. Adam picked I saw that Covert Chrysler was selling a used 2017 Toyota Sienna for a reasonable price so I called to book an appointment to test drive. Adam picked up the phone and scheduled an appointment at my convenient. I already know what I wanted and what to look for so we had a test drive, negotiated the price, and pay for the van in what seems like an hour. The van's windshield has a crack and there's some small scratches on the body due to normal wear and Adam agrees to have the service center fixes that for me. What stands out: * Adam was nice, courteous, efficient, and did not pressure us into anything. * Some of the used car prize here is good. * We were not giving the typical "run around" xxxxxxxx like at Fred Haas Toyota in Houston. * Sales manager did not pressure us into getting a loan or lease like some other places around Austin. What needs to be work on: * Our bill has a "Finance Charge/Title Insurance" of 400 dollars tagged on that we didn't asked for. I had to tell Adam to have this line item removed from the bill. I feel like these kind of charges need to be make optional and defaults to not be included. More
by NeedAVan
Employees Worked With
Adam Gordon
November 28, 2018
Amazing dealership The fine folks at Covert did everything they could to get me in the Jeep of my dreams! Edgar was super helpful throughout the entire process! My famil The fine folks at Covert did everything they could to get me in the Jeep of my dreams! Edgar was super helpful throughout the entire process! My family will buy all of our vehicles from there for a long time! More
by Coryjcawthon
Employees Worked With
Edgar Cruz
November 28, 2018
Great experience Edgar listened well, negotiated with management on my behalf, and responded very quickly to all of my correspondence. I appreciated his straightforwar Edgar listened well, negotiated with management on my behalf, and responded very quickly to all of my correspondence. I appreciated his straightforwardness, his honesty, and his willingness for me to understand the sales process and the vehicles he showed me. I felt well taken care of. Highly recommend Edgar if you are looking to purchase a vehicle. More
by Deanpohlman
Employees Worked With
Edgar Cruz
November 27, 2018
Buck is great Buck made sure we got the right car for our family and was extremely patient with us. We knew the features we wanted and Bukx was able to get it here Buck made sure we got the right car for our family and was extremely patient with us. We knew the features we wanted and Bukx was able to get it here fast. More
by PPPatx
Employees Worked With
Buck Ashcraft
November 27, 2018
Great personalized service Had a great experience at the Covert dealership. They were very thorough, the service was great! Buck was incredibly attentive to my needs and concern Had a great experience at the Covert dealership. They were very thorough, the service was great! Buck was incredibly attentive to my needs and concerns! Great to work with. More
by Carbuyer
Employees Worked With
Rusty, Buck Ashcraft
November 20, 2018
Great service Went in for the vehicle I wanted and came out with the vehicle what more could I ask for the experience 2as easy and above expectations Went in for the vehicle I wanted and came out with the vehicle what more could I ask for the experience 2as easy and above expectations More
by Sanchez_tony96
Employees Worked With
Edgar Cruz
November 20, 2018
Great service from Edgar Edgar was very helpful. I was traveling from San Antonio and he was very accommodating. The majority of everything was done over the phone so when I g Edgar was very helpful. I was traveling from San Antonio and he was very accommodating. The majority of everything was done over the phone so when I got to the dealership the paperwork was a breeze. I was even put in a temporary vehicle since mine new purchase was still being worked on. Thank you for the outstanding service! More
by Davidsatx101
Employees Worked With
Edgar Cruz
November 16, 2018
Above and beyond customer service!! Jacob spent a fairly late time (8:30-9pm) working with us on the phone, then as we needed a ride he sent a driver to come pick us up. We needed to go Jacob spent a fairly late time (8:30-9pm) working with us on the phone, then as we needed a ride he sent a driver to come pick us up. We needed to go to the va for a form and they even took us there. Jacob did everything he possibly could to make our purchase a smooth event. We left with a car nicer than the original one we were considering, and would highly recommend Jacob and covert dodge dealership for your next car! More
by Jamesray11
Employees Worked With
Jacob Paredes
