Covert Chrysler Dodge Jeep Ram
Austin, TX
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I was really in need of a vehicle! I had inquired about a Used Jeep Compass after I had a terrible accident in my Cherokee. I got I contact with Buck Ashcraft and he made my experience I had inquired about a Used Jeep Compass after I had a terrible accident in my Cherokee. I got I contact with Buck Ashcraft and he made my experience at Covert great. I met him, we went for a test drive and bam! I just purchased my vehicle. He helped me out getting my payments like I wanted them with the certified pre-owned included and I absolutely love my vehicle. I couldn't be more happier with the customer service and experience I received from Covert. Thank you! More
Edgar is the man Honest and trustworthy. Only buy from the car father edgar. He is the man and will do you right all the time. Thank you again Honest and trustworthy. Only buy from the car father edgar. He is the man and will do you right all the time. Thank you again More
Great Customer Service Albert spent time understanding what I was looking for and let me decide what vehicle I truly wanted. No high pressure sales tactics, just great commu Albert spent time understanding what I was looking for and let me decide what vehicle I truly wanted. No high pressure sales tactics, just great communication! Thanks, Ryan More
Great experience My husband and I had a pleasant/stress free experience at Covert this Saturday all thanks to Dylan S. We went in with hopes of purchasing a Jeep and D My husband and I had a pleasant/stress free experience at Covert this Saturday all thanks to Dylan S. We went in with hopes of purchasing a Jeep and Dylan did everything he possibly could to make sure we were happy with our purchase. Dylan was very professional, honest and helpful; we couldn’t have asked for a better experience. We really appreciate all of Dylans hard work and couldn’t be happier with our new Jeep. We definitely recommend Dylan at Covert. More
Hassle Free experience! I called on a new jeep grand cherokee advertised online. I jumped in my car worried I would miss the deal. Due to previous experience I thought it w I called on a new jeep grand cherokee advertised online. I jumped in my car worried I would miss the deal. Due to previous experience I thought it was too good to be true. They sold me the exact jeep advertised at the EXACT price. The entire process took me 5 hours... 4 hours of that was travel time to the dealership! Edgar was awesome! Very Knowledgeable about what I was buying. I will be back without hesitation! Thank you More
New purchase/lease Albert was professional, helpful without pushing. Was very helpful in walking through options and helping us find the right Jeep and a deal that met Albert was professional, helpful without pushing. Was very helpful in walking through options and helping us find the right Jeep and a deal that met our needs. More
Do not buy here! Covert will not go beyond the minimum service for their customers. They don't care if your life is put in danger by a vehicle they sold you. I recentl Covert will not go beyond the minimum service for their customers. They don't care if your life is put in danger by a vehicle they sold you. I recently purchased a used 2017 Ram truck with 20K miles on it. Since, I picked the truck up at night I didn't notice the tires were needing to be replaced. I found out that these tires are insufficient when it rained all last week. I did a fish hook across the adjacent lane and almost ended up in a barrier! Thank god no other cars were around! I called Covert for a tire replacement and they told me the tires meet the MINIMUM state requirement and there is no recourse to be had to address the situation. What happened to going the extra mile for your customer? Do yourself a favor and find a dealer who will go the extra mile! for you or spend 40k on a truck and still have to go buy new tires! More
Fantastic from start to end Went in on a whim. Was greeted by Dylan Scott promptly at the door. Saw a used car online for my daughter and inquired about it. Dylan got the info, w Went in on a whim. Was greeted by Dylan Scott promptly at the door. Saw a used car online for my daughter and inquired about it. Dylan got the info, we went for a test drive and sold!! Dylan went above and beyond with this purchase. This was a surprise for my daughters 16th birthday. The car needed a few items taken care of before I could pick it up. He made sure all items were taken care of in time for me to bring the car home and surprise my daughter. Fantastic service on all levels. Hopefully Dylan is still working there when it's time for me to purchase a new car. More
Fantastic Buck Ashercraft at Covert was incredibly helpful during the whole process! I felt very comfortable for a first time car buyer and will definitely go b Buck Ashercraft at Covert was incredibly helpful during the whole process! I felt very comfortable for a first time car buyer and will definitely go back again. Would definitely recommend! More
just bought a new Ram from Edgar Edgar was very professional and did everything he could to make us happy. We are very pleased and would connect with him for our future purchases. Edgar was very professional and did everything he could to make us happy. We are very pleased and would connect with him for our future purchases. More