Covert Chrysler Dodge Jeep Ram
Austin, TX
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Dealer is painfully unfamiliar with out-of-state registration requirements. I purchased a vehicle three months ago and when they tried to pay my state taxes, the payment did not go through. Not only registration requirements. I purchased a vehicle three months ago and when they tried to pay my state taxes, the payment did not go through. Not only was the process lengthy, they had no funds to pay the taxes. More
I had a wonderful experience! Seamless. I usually do not enjoy the process of buying a car, but these guys made the experience fun. Seamless. I usually do not enjoy the process of buying a car, but these guys made the experience fun. More
Covert Dodge Ram of Austin Texas Dealership Keeps its word and takes good care of its returning customers. That's why I keep buying my trucks from them! Extreme Customers Service Values. I have bought word and takes good care of its returning customers. That's why I keep buying my trucks from them! Extreme Customers Service Values. I have bought two trucks from salesman Chance Quick and will commend him for his honesty and no xxxxxxxx salesmanship. I never felt pressured and he kept his word he would hold the vehicle i wanted.. Great Job Chance! More
Fair pricing. However, Covert fell short on customer service. They lost spare key to my new jeep & never replaced it sadly. Even after numerous opportunities were However, Covert fell short on customer service. They lost spare key to my new jeep & never replaced it sadly. Even after numerous opportunities were given to Covert to provide me with a replacement spare key for the one they lost on my new jeep, they never fixed the situation. More
I was upset that Patricia left the dealership in the middle of me picking up my vehicle. I was told that the Jeep was ready but as it turns out it was not. There was some things that needed to be straig middle of me picking up my vehicle. I was told that the Jeep was ready but as it turns out it was not. There was some things that needed to be straightened out. The sales manager really stepped up and gave me a loaner while they got my Jeep ready to go. The sales manager really made up for my experience. More
As a first time car buyer, I was very nervous to start the process but Carlos and Amber made my experience very easy and stress free. They answered all my questions and concerns and I was able to leave th the process but Carlos and Amber made my experience very easy and stress free. They answered all my questions and concerns and I was able to leave the same day with my dream car. I know it’s just a job for them but everything felt genuine and they were excited for me. After getting it home, I noticed some damage on it that I did not do myself and they are setting me up with an appointment to get it fixed. I’m hoping I won’t have to buy a new vehicle for a long time but if I do, I would love to work with Carlos again. More
Irene, Kenneth amd Mike were awesome. I was in and out in less than 2 hours with the Jeep I wanted. The whole process was amazing and I would highly recommend dealing with these folks. I was in and out in less than 2 hours with the Jeep I wanted. The whole process was amazing and I would highly recommend dealing with these folks. More