Covert Chrysler Dodge Jeep Ram

Great experience at the dealership. Didn’t feel pushy, knew exactly what I wanted. Process was easy and sufficient. Would recommend to others and family. at the dealership. Didn’t feel pushy, knew exactly what I wanted. Process was easy and sufficient. Would recommend to others and family. More

**Edited 5/20** Great sales experience, horrible after sales ***EDIT 5/20: Turns out, Jonathan Alcala entered a lot of information incorrectly during my initial transaction for my purchase as well as my trade o ***EDIT 5/20: Turns out, Jonathan Alcala entered a lot of information incorrectly during my initial transaction for my purchase as well as my trade on 3/25. After attempting to fix the issue on my own (five unanswered emails and a few phone calls), I realized the hard way that this was preventing me from getting the car registered and receiving my new plates. Attempted to follow up with them multiple times, most recently on 5/14 and they stated they needed me to come back in and update paperwork because they finally noticed that it was incorrect (I contacted them on March 26th, March 30th, April 1st, and April 3rd but apparently no one took care of anything). During the meeting on 5/14, I filled out the corrected paperwork and was assured that my registration would be complete that week and that someone would contact me...guess what...no one has contacted me, and when I called this morning to check again they still do not have the plates or the registration. The sales experience with Edgar was great, but based on the past 2 months after the sale and the way I have been treated / ignored, there is no way I will bring my car to this dealership for service, nor recommend it to anyone else. *** I worked with Edgar Cruz. I found the vehicle I wanted online, emailed him directly to see if it was still available. Edgar responded right away and after that he gave me all of the attention that I needed. He provided me with details about the car I asked about, along with a few others. I came out the next day and test drove a few with no problem at all, and took one home over the weekend. Edgar was very attentive, informative, and very easy to talk to as a person...you could tell he wasn't just trying to sell a car. Long story short, he got the numbers where I wanted them and I ended up purchasing a 2019 Jeep Cherokee from him. I would definitely use this dealership and Edgar again in the future. More

Great experience We enjoyed our car buying experience! Buck was very helpful and patient with us and our two small children. It is never easy car shopping with kids bu We enjoyed our car buying experience! Buck was very helpful and patient with us and our two small children. It is never easy car shopping with kids but everyone was understanding and helpful! We would highly recommend Covert. We will be going back for our next vehicle. More

The worst customer service received We had an issue with our Jeep Patriot that we purchased at that same location sales lot, so we decided to take it in for an inspection. Our patriot so We had an issue with our Jeep Patriot that we purchased at that same location sales lot, so we decided to take it in for an inspection. Our patriot sounded super loud, almost as if we had purchased an aftermarket exhaust. We took it in. First call to us, the service person was ready to get our info and said that he was gonna get the service done on that same day until we said our vehicle had extended warranty... well, it went downhill from there! the first thing the service guy had the guts to tell us was "are you trying to trying to get a new engine out of this?!" Let me tell you this, we purchase extended warranty for a reason, and I'm paying you to tell me what's wrong with my vehicle and yes, if the issue will lead to us getting a new engine so be it! We would call them and none would return our calls, after 1 day and 1/2 they finally called us back saying they coundnt see anything wrong with the car and again, telling us that we just wanted to get a new engine! That guy was so rude and unprofessional! After running a diagnostic and charging us for it they still couldn't figure out what the issue was, but they asked us what we thought the problem was with our car... ". Well, if I knew, I wouldn't have paid you $180 to find out, would have I? Let me tell you this, the service was so bad that made not ever want to purchase another vehicle from them ever again just so I won't have to deal with their service people!!! FYI, this was our 4th vehicle purchased from them... never again! More

Grand Cherokee Limited Edgar went above and beyond for us. He went as far as personally delivering our new vehicle to our house in San Antonio himself. We will be recommendi Edgar went above and beyond for us. He went as far as personally delivering our new vehicle to our house in San Antonio himself. We will be recommending Covert Jeep and especially Edgar Cruz to anyone needing a new vehicle. More

New Jeep owner Great experience buying a new Jeep Cherokee. Edgar was amazing and made the car buying process seamless and easy. He was able to help us with all of o Great experience buying a new Jeep Cherokee. Edgar was amazing and made the car buying process seamless and easy. He was able to help us with all of our questions and get us the car that was the right fit. More

Excellent Used Car Experience I had a very good experience with a salesman, Fred Anguiano. He was patient and found the vehicle that fit my parameters. I was looking for a used veh I had a very good experience with a salesman, Fred Anguiano. He was patient and found the vehicle that fit my parameters. I was looking for a used vehicle for traveling for work & with my family that has space for all of our activities, and he allowed me various opportunities to test drive vehicles within those parameters. He was very patient with my entire decision-making process and explained all of the details. Found an amazing vehicle for my needs! More

Great experience Edgar took the time to work with us through several options on used and new vehicles. Did it all with smile and helpful information. Wonderful expe Edgar took the time to work with us through several options on used and new vehicles. Did it all with smile and helpful information. Wonderful experience. More

EXCELLENT COSTUMER SERVICE Exceptional customer service. I wanted a specific truck. Bernardo Vasquez and James Owens Did everything to find me the truck that I wanted. I would h Exceptional customer service. I wanted a specific truck. Bernardo Vasquez and James Owens Did everything to find me the truck that I wanted. I would highly recommend them. More

Excellent customer service Dylan had my vehicle ready to pick up and paperwork ready to go when I bought my Grand Cherokee. He answered all my questions and made the car buying Dylan had my vehicle ready to pick up and paperwork ready to go when I bought my Grand Cherokee. He answered all my questions and made the car buying so easy. More