Covert Chrysler Dodge Jeep Ram
Austin, TX
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Took my truck in for warranty and recall work. The first time they didn't have the parts, which is understandable. They were supposed to order the parts and call me, but never called. I followe The first time they didn't have the parts, which is understandable. They were supposed to order the parts and call me, but never called. I followed up with them and they confirmed having the parts. I took my truck back in and after a couple of hours they told me they had fixed the last issue, but still needed to order one more part. They told me they'd call me when it came in. That was a couple of weeks ago and I have yet to hear from them. The people there are very friendly, but I wasn't impressed with the follow-up. More
Pushy even for a car dealership. Very unknowledable about the vehicles they sell. I was told my new car didn't have autostart by the salesman, it did. Imwas told my car would be clea Very unknowledable about the vehicles they sell. I was told my new car didn't have autostart by the salesman, it did. Imwas told my car would be cleaned inside, it wasn't. I refused the warranty and was treated poorly because I did. Paid down payment with cash wich was made to seem a hassle to them because they had to count it. I do love my car, but I won't go back to this dealership for another one. More
they did everthing they said they would do sent me the new window sticker very fast sent the floor mats fast very nice dealership ryan is a great salesperson new window sticker very fast sent the floor mats fast very nice dealership ryan is a great salesperson More
My service agent, Walter, was extremely helpful in getting my necessary repairs completed in an expeditious manner. Outstanding service!!! getting my necessary repairs completed in an expeditious manner. Outstanding service!!! More