Covert Chrysler Dodge Jeep Ram
Austin, TX
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After I purchase the vehicle I was told truck was not ready to take home due to service was not completed on the truck, I believe costumer should be aware about the vehicle is ready to take before all pa ready to take home due to service was not completed on the truck, I believe costumer should be aware about the vehicle is ready to take before all paperwork is completed, after that is a costumer decision if continue with the transaction, I was told to take my trad in truck back till service is completed,unacceptable, and unconvinience More
Excelente atención,muy buen trato buscando la satisfacción del cliente y atentos a nuestras necesidades en todo momento muy recomendable. satisfacción del cliente y atentos a nuestras necesidades en todo momento muy recomendable. More
Excellent atmosphere, fair negotiation, dealership was not forcing a deal, when there was a question or confusion they made sure to explain or clarify again not forcing a deal, when there was a question or confusion they made sure to explain or clarify again More
Great sales staff. Knowledgeable and extremely friendly, and not overly pushy. The Finance folks are also great and made the experience as painless as possible. Shout o Knowledgeable and extremely friendly, and not overly pushy. The Finance folks are also great and made the experience as painless as possible. Shout out to Mike S. and Tyler for helping me out. Kudos to Bert for running a great operation at Covert. More
Clean dealership well staffed but yall need better AC my wife and I felt like we were sweating just sitting there waiting for the paperwork to be completed. I feel bad for Tanner and the other staff that ha wife and I felt like we were sweating just sitting there waiting for the paperwork to be completed. I feel bad for Tanner and the other staff that have to be in that part of the building all the time. More
I met Armin at Covert Jeep in March of 2023, after looking at some Jeep Wranglers and not finding exactly what I wanted I decided to wait until I got what I wanted. We kept in contact through text mes looking at some Jeep Wranglers and not finding exactly what I wanted I decided to wait until I got what I wanted. We kept in contact through text message for the following weeks. I got news the 2024 Wranglers were going to be slightly redesigned for that model year- I knew I wanted to wait to get a 2024. He kept sending me updates and info on new model information and got me very excited to get a 2024. I then decided I would built out and order one. Fast forward to May 5th we made an appointment to built out and order my dream Jeep. I met him at the dealership and went over every option and finally built it and he sent it off to have it built. During the weeks that followed we kept a weekly text update and my 15 million questions and concerns. September rolls around and it’s crunch time and we had my vehicle done and on a train to be delivered down to TX. Again Armin kept me in the full loop. He asked me to come in a few days before it was to get to the dealership and do the lease paperwork. So I got down and he already had known my budget and what I wanted to pay each month. He and the entire team found many discounts and rebates. So professional and it was the easiest leasing/buying experience I’ve had over the past 8/9 cars I’ve bought over my driving career. I went to vacation and he delivered it to my home and had it waiting in my driveway waiting for me. Outstanding service. During the week of me doing my final paperwork of my Jeep- my other half was searching for a vehicle at other dealerships and after searching through a few days and not having any luck I joking asked if there would be a buy one get one if we got two Jeeps. He said we could make something happen- and that he did!!! Again the team got us SO many discounts and rebates! We walked away with 2 brand new loaded up Wrangler Saharas! Mine a 2024 and the other a 2023. Armin thank you and so happy that you stuck with me through all of it. Tyler in financing was also great! Very professional and understanding. More
The staff were great to interact with and did their best to assist with helping me make my selection and getting the proper financing. I felt the value on my trade-in was a low ball offer though. Other than to assist with helping me make my selection and getting the proper financing. I felt the value on my trade-in was a low ball offer though. Other than that it was a great experience More