Covert Chrysler Dodge Jeep Ram

I had a wonderful experience purchasing my vehicle! Armin is awesome, knowledgeable, and caring! A negative is the insistence on buying additional warranty. Three times at finance and three letters to Armin is awesome, knowledgeable, and caring! A negative is the insistence on buying additional warranty. Three times at finance and three letters to my home. One no should suffice. More

Great experience. Eric was awesome and super helpful. He made the process smooth and fast. Eric was awesome and super helpful. He made the process smooth and fast. More

Service is excellent, but the 3 day wait to even get the car diagnosed isn't. car diagnosed isn't. More

Would be great to feel valued. However, customer service is in desperate need of improvement. I sat in my car to be waited on after waiting behind 2 vacant cars. I ended up having However, customer service is in desperate need of improvement. I sat in my car to be waited on after waiting behind 2 vacant cars. I ended up having to get out of my vehicle and walk inside to even be acknowledged. After the service work was "supposedly" completed, I had to ask advisor to have vehicle sent back to have the work completed thoroughly. Due to no fault of the service advisor as I reviewed the service order and saw the request noted. The service was just omitted for whatever reason. Maybe there should be a QA system in place to ensure this doesn't happen again in the future. It was a terrible experience and waste of my time. More

The service experience was great and customer service was excellent. My only concern is that things have changed, before you arrived and explained what you needed and they would check your car and call y excellent. My only concern is that things have changed, before you arrived and explained what you needed and they would check your car and call you back with an estimate. Now they say they’ll charge you $215 or something like that to diagnose the problem and that is for every issue you mentioned. I had 3 and they had me sign an acceptance form that the I agreed to pay about $700 if the work reached that amount. Honestly the fee wasn’t explained well and they will charge “up to” that amount but if they diagnose it quick it could only be $50 or even less. The whole experience of dropping my car off was traumatic because of it. At the end I payed much less than that but the friendly service coordinator that you used to partner with when you left your car doesn’t exist anymore… This is no reflection on my service coordinator but on the practices that are now implemented. More

The service staff were helpful and friendly. The required service was completed in a timely manner. The required service was completed in a timely manner. More

Friendly people, clean, straight forward and just an overall good experience. Got the truck I wanted and I’m pretty happy with what I got for the price overall good experience. Got the truck I wanted and I’m pretty happy with what I got for the price More

The experience at the dealership was delightful from explaining the features of the car to the buying process. explaining the features of the car to the buying process. More

Patricia and the staff are super helpful. My car is in good shape. I appreciate all the help. My car is in good shape. I appreciate all the help. More

Again amazing service Super fast I will b back Walter and techs are ausome and professional and techs are ausome and professional More