Covert Chrysler Dodge Jeep Ram

Good service visit, reasonable wait time. Had to order a tire but it was received and installed by the same afternoon. Thanks! Had to order a tire but it was received and installed by the same afternoon. Thanks! More

Lance was fantastic and stayed in touch. Incredibly disappointed in the quality of mechanics at covert. Had my Grand Cherokee in the service bay 3 times for same reason. Twice will still und Incredibly disappointed in the quality of mechanics at covert. Had my Grand Cherokee in the service bay 3 times for same reason. Twice will still under warranty. Once only weeks after I purchased the vehicle.Somehow magically discover the issue once the warranty expired. Either intentional or complete ignorance on behalf of the shop mechanics ? Either way I was stuck with a bill and now dealing with Chrysler corporate taking even more time out of my life to deal with an issue that should have been resolved over 3 years ago. Bottom line. Lance is a good dude but the quality of those individuals that looked at my jeep previous should be doing oil changes only. Please find the person that worked on my car this time and thank him for doing his job and knowing how to work on keeps. Meanwhile enjoy my $750 you should have never been paid If you realize how wrong it was to charge me feel free to send me a reimbursement check. It would be the right thing to do. More

Worst experience by far with buying our truck here. The only real and truthful help we received was from Robert in the service department. Our sales person was extremely rude once we signed for the veh The only real and truthful help we received was from Robert in the service department. Our sales person was extremely rude once we signed for the vehicle, lied to us about what was going on with fixing the truck so we could gain possession, and also was horrible at communicating with us through the entire process. I will not recommend this dealership solely on poor customer service. More

All people I dealt with were excellent. All the deficiencies werecorrected and the car. Roadworthy. Recommend covert Dodge Jeep ram to anyone needing that kind of car. All the deficiencies werecorrected and the car. Roadworthy. Recommend covert Dodge Jeep ram to anyone needing that kind of car. More

Tony did a great job communicating and had my truck outside and waiting when I told him what time I would be there outside and waiting when I told him what time I would be there More

Very gracious, kind, & accommodating. Great customer service. No pressure in selling. Detailed in description of vehicle features. Showed genuine concern for customer over the produc Great customer service. No pressure in selling. Detailed in description of vehicle features. Showed genuine concern for customer over the product. More

Walter was amazing and went above and beyond to accommodate my needs. Give him a raise! accommodate my needs. Give him a raise! More

Service department was excellent. But I ventured to the parts department to see about purchasing some seat covers and couldn't say the same about that that department. Wasn't even But I ventured to the parts department to see about purchasing some seat covers and couldn't say the same about that that department. Wasn't even acknowledged by 2 guys behind the counter even though one guy wasn't helping anyone. Then I inquired about the cost of the seat covers and was quoted 675.00. I asked why they were marked up so high as compared to the seat covers I bought at Demontrnd Dodge in Conroe ,but I wasn't given a reason . Not impressed with the parts department. More

Great service! Staff is friendly and efficient. This is my 4th vehicle purchased here and I’m sure I’ll come back again! Staff is friendly and efficient. This is my 4th vehicle purchased here and I’m sure I’ll come back again! More

it was a little hectic but overall great experience glad to do business with them to do business with them More