Covert Chrysler Dodge Jeep Ram
Austin, TX
Filter Reviews by Keyword
By Type
Showing 1,394 reviews
The repair was never completed by this dealer (where I purchased the vehicle). After 1-1/2 weeks, I picked up my Jeep & brought it elsewhere (who did the repair the next day). Dealers are busy, I understa purchased the vehicle). After 1-1/2 weeks, I picked up my Jeep & brought it elsewhere (who did the repair the next day). Dealers are busy, I understand. I'll still by my next Jeep from them. More
Fell short of my expectations. If I pay previous price for an oil change, I aspect premium service. The oil change display on my dashboard was not reset and didn’t provide all the If I pay previous price for an oil change, I aspect premium service. The oil change display on my dashboard was not reset and didn’t provide all the info for the recall I was addressing the same day. More
Walter was such a huge help. Had my daughters car towed in there the other afternoon and was able to pick it up that same day. The diagnosis was spot on and the price was almos Had my daughters car towed in there the other afternoon and was able to pick it up that same day. The diagnosis was spot on and the price was almost half of what I was told by another body shop. Thank you Walter for your prompt and professional service. I highly recommend! More
We had never been here, never even looked into the dealership, didn't really know it existed to be honest. We were passing on our way to breakfast when we saw a dually on the lot. We headed back here dealership, didn't really know it existed to be honest. We were passing on our way to breakfast when we saw a dually on the lot. We headed back here after and spent the rest of our day buying. This was actually the first lot we'd been to that had a NEW Ram dually in a long time. We were shocked; we actually thought we were going back to this dealership to look at something used. We had been told so many times it was pretty impossible to get what we wanted new and ordering would be a hassle and wait. We bought a 2023 Ram dually, fell in love with it, she's a dream. Sarah was amazing, helping us look at the options the dealership had (mind you, we haven't had many or any options and have been shopping for at least 6 months), walking us through the process, making sure everything was perfect before we left. Sarah knows her stuff, wasn't pushy in the slightest, and was easy to talk with. We will definitely be coming back when we are ready for an SUV. More
Jim took great care of us and I definitely felt like I had no worries about the process and that we would be taken care of. It was also very nice to have a loaner ready to go since I was going to have to had no worries about the process and that we would be taken care of. It was also very nice to have a loaner ready to go since I was going to have to leave the car there for a day or two. More
Awesome job Awesome job Awesome job Awesome job Awesome job Awesome job Awesome job Thank you job Awesome job Awesome job Awesome job Thank you More
I have purchased 8 cars from Covert dealerships over the past 25 years. 3 of them from Bernardo. He has always provided exceptional service. Will continue to be a Covert customer. past 25 years. 3 of them from Bernardo. He has always provided exceptional service. Will continue to be a Covert customer. More
I can in for an oil change and was in and out within thirty minutes. Service tech was friendly. I don’t know what else I can comment on regarding my experience. It couldn’t have been better. thirty minutes. Service tech was friendly. I don’t know what else I can comment on regarding my experience. It couldn’t have been better. More
Tony and the crew are super helpful and courteous. The customer lounge is clean and stocked with snacks and waters. I've been here twice and there's usually a Nic Cage movie playing which is a plus. The customer lounge is clean and stocked with snacks and waters. I've been here twice and there's usually a Nic Cage movie playing which is a plus. More