Back

Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,394 Reviews

8107 Research Blvd

Austin, TX

78758

Directions

By Type

Showing 1,394 reviews

May 26, 2023

The repair was never completed by this dealer (where I purchased the vehicle). After 1-1/2 weeks, I picked up my Jeep & brought it elsewhere (who did the repair the next day). Dealers are busy, I understa More

by maxzilla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia Malmgren
May 26, 2023

Fell short of my expectations. If I pay previous price for an oil change, I aspect premium service. The oil change display on my dashboard was not reset and didn’t provide all the More

by Pollyanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bickel, Claudio Meza
May 26, 2023

Walter was such a huge help. Had my daughters car towed in there the other afternoon and was able to pick it up that same day. The diagnosis was spot on and the price was almos More

by KELLS.MALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Gunkel, Walter Randolph
May 26, 2023

We had never been here, never even looked into the dealership, didn't really know it existed to be honest. We were passing on our way to breakfast when we saw a dually on the lot. We headed back here More

by MORGANDEANNFRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Rambow
May 26, 2023

Jim took great care of us and I definitely felt like I had no worries about the process and that we would be taken care of. It was also very nice to have a loaner ready to go since I was going to have to More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Sherman, Jim Thomas
May 26, 2023

Awesome job Awesome job Awesome job Awesome job Awesome job Awesome job Awesome job Thank you More

by joevaldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McIntyre, Justin Scott, Alan Motlock, Walter Randolph, Patricia Malmgren, Jeremy Edwards, Lance Scott, Jim Thomas, Tony Bickel, Claudio Meza
May 26, 2023

I have purchased 8 cars from Covert dealerships over the past 25 years. 3 of them from Bernardo. He has always provided exceptional service. Will continue to be a Covert customer. More

by satwell66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Vasquez
May 26, 2023

I can in for an oil change and was in and out within thirty minutes. Service tech was friendly. I don’t know what else I can comment on regarding my experience. It couldn’t have been better. More

by Big Tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Bickel
May 26, 2023

Tony and the crew are super helpful and courteous. The customer lounge is clean and stocked with snacks and waters. I've been here twice and there's usually a Nic Cage movie playing which is a plus. More

by kristen626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McIntyre, Walter Randolph, Tony Bickel
May 26, 2023

I had great service with Patricia. She was very attentive in keeping me in the loop. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Malmgren
...
39
...