Covert Chrysler Dodge Jeep Ram

Friendly, helpful, fair, honest, timely, considerate, cooperative, accommodating, thoughtful, clean. Overall a very pleasant experience! cooperative, accommodating, thoughtful, clean. Overall a very pleasant experience! More

Great experience. Called that morning and had a jeep that night. Appreciate the professional and courtesy I received. Called that morning and had a jeep that night. Appreciate the professional and courtesy I received. More

Buster was very professional and wonderful to work with! He understood and appreciated the significance of the purchase I was making. He understood and appreciated the significance of the purchase I was making. More

3rd new car that I've bought from Covert, they will always get my business. always get my business. More

Mr Frank Cerda was amazing and very helpful throughout the whole process. Made the impossible possible. Very thankful for him. the whole process. Made the impossible possible. Very thankful for him. More

Everyone was very nice and they follow up from the very first contact I did to the delivery of the vehicule first contact I did to the delivery of the vehicule More

Bart and Drake were great to work with. We had a 2010 Wrangler coming off lease and needed a replacement fast - this was a super easy transaction! We had a 2010 Wrangler coming off lease and needed a replacement fast - this was a super easy transaction! More

Chuck was incredible - customer service was beyond all expectations. Would highly recommend to anyone looking for a jeep expectations. Would highly recommend to anyone looking for a jeep More

I recently had the unfortunate experience of dealing with covert jeep, and it was nothing short of a nightmare. From the moment I stepped foot on their lot, I was met with unprofessionalism and a complete la covert jeep, and it was nothing short of a nightmare. From the moment I stepped foot on their lot, I was met with unprofessionalism and a complete lack of customer service. First and foremost, the salesperson assigned to me seemed disinterested and unwilling to answer my questions. Instead of providing helpful information about the vehicles I was interested in, they appeared more focused on pressuring me into making a purchase. It was clear that their main objective was to make a sale rather than ensure customer satisfaction. Furthermore, the quality of the vehicles on offer was abysmal. I noticed several obvious signs of neglect and poor maintenance, ranging from scratches and dents to questionable engine sounds. It felt as if the cars were hastily prepared for sale without proper attention to detail or care. When I finally found a vehicle that seemed somewhat acceptable, the negotiation process was yet another disappointment. The dealer was incredibly inflexible and showed no willingness to work with me on the price. It felt like they were more interested in maximizing their profit margin than providing a fair deal to their customers. To add insult to injury, the after-sales service was non-existent. I encountered multiple issues with the car shortly after purchasing it, and despite numerous attempts to contact the dealer for assistance, my calls and messages went unanswered. It was apparent that once they had my money, they had no interest in addressing any problems that arose. Overall, my experience with this dealer was extremely frustrating and disappointing. Their lack of professionalism, poor vehicle quality, inflexible negotiation, and non-existent after-sales support make it clear that they prioritize their own profits over customer satisfaction. I strongly advise anyone considering purchasing a car to steer clear of this dealer and seek a more reputable and customer-focused establishment. More