Covert Chrysler Dodge Jeep Ram

computer cleared of codes to hide problems Bought a 2004 bmw from them. Days days after sale, service engine light came on. Hooked a code reader to the OBD and codes came up for 2 sensors bad. Bought a 2004 bmw from them. Days days after sale, service engine light came on. Hooked a code reader to the OBD and codes came up for 2 sensors bad. 1 in bank 1 was faulty stuck open the other was o2 sensor bank 2 faulty. Called and switched around to different people and then was told they would call back. No return call. This after paying cash for the car. The OBD had obviously been cleared of all codes so nothing would show up during test drive. Now have to go to a garage to replace the sensors. Never will I go back to them. More

Bad experience First off they told my wife they were holding 2000 that was to be paid towards my trade until they received the title. First off any idiot knows you First off they told my wife they were holding 2000 that was to be paid towards my trade until they received the title. First off any idiot knows you never get a title until the loan is paid in full. After getting the run around and being lied to about the 2000 the finance lady blamed it on the salesman saying he didn't give the right amount... And then started back tracking on the fact that they hold 2000 until they receive the title. I work for a bank and personally know that is not how things should be handled with an auto loan. Secondly a month goes by still have not received my license plates I called covert and they told me ohh yeah they are here just come by and get them hahaha I live four hours away after asking the lady to mail them to me she then rudely hung up on me without verifying where they were to be mailed... Good luck hopefully you don't get this bs customer service we received ! More

Best sales person. Best dealership I've felt with, Sales person Edgar Cruz made it pleasant and was somebody that made everything easy and great. I was actually treated Best dealership I've felt with, Sales person Edgar Cruz made it pleasant and was somebody that made everything easy and great. I was actually treated like a person and not just a quick sale. Edgar went above and beyond. More

Very happy with my purchase!!! I would highly recommend Edgar Cruz as my sales agent - it's a long story about how I finely got my truck - but Edgar made sure to take care of me. I would highly recommend Edgar Cruz as my sales agent - it's a long story about how I finely got my truck - but Edgar made sure to take care of me. The truck that I purchased was a RAM 1500 crew cab 4x4 Eco Diesel 6'-4" box - it took nearly a month and a half to get it - little did I know that it was built overseas and had to go through customs - I had time working against me and I needed to have that truck ASAP - I just purchased a new travel trailer and was headed up to Amarillo to attend a medical program - Edgar and and his Manager Bart were willing to lend me a brand new Dodge HEMI with only 495 miles on it to tow my trailer up to Amarillo Texas - they had already lent me the truck and I was getting ready to ship out when at the last minute Edgar called me and told me my truck had arrived - I was over joyed and very happy when I saw the truck - and the truck has been a dream - there is much more that Edgar and his manager have done for me - too much to list - but I will tell you that it is very important to them that you are happy - and you can rest assured that they are men of their word Russell Hough More

A good dealership experience I will copy the review I put on Google: Yesterday my preferred sales guy, Sam Childs at Covert called me to tell me I can buy my car as its finally I will copy the review I put on Google: Yesterday my preferred sales guy, Sam Childs at Covert called me to tell me I can buy my car as its finally in the system. i went there and the process was quick and efficient, the financial manager got me a good APR deal, and they done the trade in estimation in 5 minutes. On top of that as my car is not delivered before the 17, Sam arranged a loaner for me, a nice Challenger R/T. I went to many dealers when I was searching for a small car to buy, and Covert is the dealership that really doesn't pressure you into buying a car NOW. Will recommend to anyone who want to buy a Dodge. More

WOW Experience I am not a Covert customer but I had the pleasure of working with Mike on a mutual customer (W. Grubb). Mike was wonderful to work with. He communicat I am not a Covert customer but I had the pleasure of working with Mike on a mutual customer (W. Grubb). Mike was wonderful to work with. He communicates so professionally, he was always so polite, he makes the experience personal and I felt like my customer was in good hands. Mike kept me apprised of the Customer's purchase more frequently than any other dealer representative has. I have been in finance and lending for many years and I know good quality service. Mike does not come short of providing such service. Mike truly shows that the customer is his top priority and that was very impressive! I would recommend Mike and Covert dealership to my friends and family looking for a new vehicle in Austin because their quality of service is Amazing! K. Henry MSCU -Houston, TX More