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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,393 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,393 reviews

February 01, 2016

Easy and comfortable car buying experience I hate buying cars. But my sales associate made the process easy. He was direct, honest and sesnitive to my discomfort with the process. Afterward, i More

by marym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Feb 02, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for taking the time writing this 5-star review! We are happy that you were pleased with your experience at our dealership and we hope to see you again in the future!

February 01, 2016

Terrible service department Decided to get a copy of the fob key, got an email with a quote from the service manager but after the job was done the invoice had a higher price tha More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Hartshaw (service manager)
Feb 24, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for the feedback, we appreicate the review so that we can continue to try and improve our service. We apoligize for the confusion and stress regarding this issue as we failed to live up to our high standards of service here. Thank you for bringing it to our attention and we hope that we can earn your business back. Thank you.

January 29, 2016

Truck buying experience I have been looking for a new to me deisel truck for several months, on line and at nearly all the dealerships in town. When I walked into Covert and More

by tcuevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jan 29, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you so much for the review! We always appreciate feedback and we are thrilled to hear you found the perfect truck for you. Cowboy was happy to learn you enjoyed working with him and he looks forward to seeing you again in the future. Congratulations on the truck!

January 27, 2016

Great experience Got there one late evening after work, test drove the vehicle and bought it next morning. Cowboy helped us out, no BS, very straight forward transacti More

by Ricantexan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jan 28, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to leave a review for us. We always appreciate the feedback and we are thrilled that you had such a positive experience with Cowboy. Congrats on the new vehicle and we very much look forward to working with you again!

January 23, 2016

2011 Camero Cowboy responded immediately to my request for information on the 2011 Camero. From the time I spoke with him to the time we closed was under 2 hours. More

by Dshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jan 26, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you so much for the review, we appreciate any and all feedback. Cowboy is also thrilled to hear you had such a positive car buying experience and found the perfect vehicle for you. We love hearing about satisfied customers and we look forward to working with you again in the future!

January 22, 2016

Fast , friendly and no hassles We started out driving from San Antonio about 415 and didn't arrive at the dealership till about 715 due to the famous Austin traffic. Fred had the ca More

by timdelahunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Anguiano
Jan 22, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Tim, Thank you so much for the review. We truly appreciate your feedback and your business. We are thrilled to hear that your had such a positive experience at Covert CDJR and we look forward to seeing you again. Congratulations on the Durango!

January 20, 2016

Enjoyable, informative easy The reason I selected this dealership was great location for me, nice selection. Great sales staff that was very knowledgeable about the vehicles they More

by Mjc352002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jan 21, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thanks so much for the review! We are glad you had such a positive experience and we are looking forward to seeing you again soon.

January 18, 2016

Fabulous!!! Covert Dodge customer service was so great. They were so patient with my family with small children, they were accommodating, and very professional. T More

by Mjschmidt84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thomas
Jan 19, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Jeffrey, Thanks so much for the review! We appreciate any and all feedback and we are thrilled you had such a stress free and positive experience. Congratulations on the new truck and we look forward to seeing you again!

January 15, 2016

Excellent I really enjoyed the people they were very nice and was willing to do anything to make sure you were comfortable and getting the best deal. More

by Randall6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Greer, Cowboy Goodman
Jan 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We appreciate your business and hope to see you again in the future.

January 12, 2016

Great Experience at Covert! I had a great experience buying a Jeep at Covert! Specifically, I dealt with Cowboy who was patient, answered all of my questions, and took the time t More

by mollyac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Gunkel, Mike Minchich, Cowboy Goodman
Jan 13, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Congrats on your new Jeep! We're thrilled to hear Cowboy provided you with a great car-buying experience. We'll be sure to let him hear your kind words. We appreciate your business and hope to see you again.

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