Back

Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,393 Reviews

8107 Research Blvd

Austin, TX

78758

Directions

By Type

Showing 1,393 reviews

June 04, 2016

Cowboy If you want a truck go see Cowboy. He will do anything and everything he can to get you in the truck you want. He knows his stuff. More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jun 06, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hi Nick, thank you for your feedback. Cowboy certainly does know a lot about trucks and we are glad you got to work with him. Thank you!

June 04, 2016

Great experience I had my doubts about purchasing my new truck 100% over the internet but Cowboy made it easy, was extremely attentive, knowledgeable, honest and kept More

by DRGoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Check-out was quick and complete, Cowboy Goodman
Jun 06, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hey, thank you so much for your review. We are glad that Cowboy made your experience so pleasant. We love making our customers feel comfortable while making their purchases and we're glad to see that happened. Please let us know if you need anything else. Thank you!

May 27, 2016

Very happy We had a great experience shopping for our daughter's first car. Our salesman, Cowboy, took his time showing us the many Jeeps available and explained More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
May 29, 2016 -

Covert Chrysler Dodge Jeep Ram responded

What a great review! We are thrilled to hear Cowboy has gone above and beyond to provide you with such an excellent experience. He will be very happy to hear your kind words. We appreciate your business and hope your daughter is enjoying her new jeep out on the open roads.

May 26, 2016

2012 Wrangler Unlimited Rubicon Traded in my 2012 2dr Rubicon on a used 2012 4dr Rubicon. The process went very smoothly and I was happy with the amount Covert gave me for my trade a More

by standavid_99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
May 27, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review! We're happy to hear your trade in and purchase process was smooth and fair. We appreciate hearing from you, and we hope we can assist you in the future!

May 21, 2016

Service Nightmare - Stolen Jeep Covert has been the worst dealership experience I've ever had. $50k vehicle we bought new has been seen by them 6 times now over the last several mont More

by JohnBurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Buddy Hagman
Jun 16, 2016 -

Covert Chrysler Dodge Jeep Ram responded

John, Thank you for your review as we take matters like the extremely seriously. With feedback like yours we can continue to try and improve our service. Covert Chrysler Dodge Jeep Ram intends to conduct business in a professional, straightforward and respectful manner and we apologize for not meeting that standard. We would love to hear from you personally. Please feel free to contact Dustin Prien at 512-730-3311 so that we can find a solution.

May 16, 2016

No sales pressure Cowboy Goodman presents himself as very sincere in getting the customer the best deal available. I got my best deal without any sales pressure. Manage More

by Jim Ploumen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Minchich, Cowboy Goodman
May 17, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hi Jim, Thank you for your 5-star review. We will give Cowboy your compliments and we're happy to have had the chance to serve you. We love providing good deals and setting people up with the cars they want. Hopefully, we'll get to see you again. Thank you!

May 06, 2016

great experience I must admit my initial experience was a little rocky due communication breakdown. However, Cowboy went above and beyond to make it right. I am a ver More

by matthew s smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
May 07, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Matthew, thanks for your review! We're happy to hear that Cowboy made sure you ended up having a great experience with us. We look forward to seeing you in the future!

May 05, 2016

Cowboy is amazing Cowboy was honest and he stuck with the final price quoted. We drove up from san antonio once we came to a price and he had the jeep saved for us in t More

by TOREY BAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
May 06, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Torey, thanks for your review! We appreciate you traveling from San Antonio to visit us and Cowboy. If there's anything else we can assist you with please feel free to reach out and let us know.

May 04, 2016

The Best Buying Experience I Ever Had When I walked in the showroom I felt relieved because the employees all had smiles on their faces and everyone looked happy to be there. I observed t More

by Leslie H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Gunkel, Cowboy Goodman
May 04, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Leslie, thank you for taking the time to write such a great review! We're so happy to hear Cowboy worked hard to make sure you felt happy and satisfied with your purchasing experience. We appreciate your recommendation and look forward to assisting you again in the future.

May 03, 2016

Great Customer Service It was a pleasure working with Justin and Cowboy! They both did a tremendous job of matching my needs with the right truck, saving me lots of money! More

by MichaelTorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gann, Cowboy Goodman
May 03, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Michael, thanks for your review! We sincerely appreciate hearing about your experience with Justin and Cowboy. We're glad to hear from you and look forward to seeing you in the future.

...
132
...