Covert Chrysler Dodge Jeep Ram

Takes Responsibility Cowboy found me at the front desk when another salesperson I had an appointment with was unable to make our appointment due to an emergency. He immed Cowboy found me at the front desk when another salesperson I had an appointment with was unable to make our appointment due to an emergency. He immediately stepped up to help me with the vehicle I had called about the day before. The vehicle was supposed to be at the Lamar location, but had not been delivered, so he took me in another truck and we went to get it immediately. Once I decided to buy it, he wasted no time getting my paperwork together and ensuring that things were flowing smoothly. He picked up the ball and ran with it in my opinion, and frankly changed my opinion of used car salespeople. He did not try to upsell me or waste my time. It was a pleasant experience. Very fast and efficient thanks to Cowboy. More

Above and Beyond Cowboy went above and beyond the role of sales person to help us get our truck deal done. We had more than a few issues including absence due to milit Cowboy went above and beyond the role of sales person to help us get our truck deal done. We had more than a few issues including absence due to military orders. However, somehow Cowboy was able to make everything happen. We are so grateful for Cowboy's help and attention to detail! More

Thank you Cowboy!! My wife and I went to Covert knowing exactly which Jeep we wanted. From start to finish, Cowboy was there to walk us through the entire process. His k My wife and I went to Covert knowing exactly which Jeep we wanted. From start to finish, Cowboy was there to walk us through the entire process. His knowledge of the car confirmed our research. His care and concern that we were indeed very pleased with our choice was so genuine. We came to Covert as a repeat customer and left knowing that with Cowboy we did indeed make the right and best choice once again! More

I had a not so easy "deal" that need to be made in 3 days.. As I said I had a not so easy "deal" to be made. And from step 1 to me pulling out of your lot with my GREAT new Jeep Was excellent. Thank you Cowb As I said I had a not so easy "deal" to be made. And from step 1 to me pulling out of your lot with my GREAT new Jeep Was excellent. Thank you Cowboy for what you did from start to finish. Buddy THANK YOU also. Bart and Mike just doing your job Really well and then some. I have done this a few times and I'm sure that I can say this was just a really good "deal. You guys were happy you moved a unit.....I'm happy I feel I got what I wanted {did go over budget by about $60 but I think I can find $2.00 a day to save. I have a good friend in the car biz....he helped me get the KIA... With that said it is about the payment..I went over but I'm good about it and happy. Thanks again Cowboy you showed me respect, offered your help, worked hard and made this deal happen. And you will hit a HOMERUN if I can get a spare tire :) mom always told me "ask all they can say is no" We are all humans and I just felt like a human and not a "unit" And lastly it is not about what you know it is about who you know and relationships..... Thank you each and every one of you!!!! And Cowboy I was glad we chatted about our daughters. With that said I could see how proud you were to tell me about her graduation from nursing school, I wish her much success and I can see were she gets her drive for excellences, and that come from you. Peace Alfred Valinoti Roaring Fork More

Incredible Experience! Cowboy has completely changed my opinion of the car buying experience and all for the BEST!. Until now, I dreaded buying cars. Then I met Cowboy at C Cowboy has completely changed my opinion of the car buying experience and all for the BEST!. Until now, I dreaded buying cars. Then I met Cowboy at Covert! I went in looking for a truck and boy did I get linked up with the right guy. From start to finish (even post sale), he was kind and respectful. Never pressured me and he listened to all my needs to ensure I purchased the right truck. Cowboy is extremely knowledgeable on trucks... and not just Ram... all of them, which was highly helpful in making my decision. Knew all the specs, options, pros & cons, etc. He is also a straight shooter, I always felt like he was honest and had my best interest in mind. Covert didn't have the exact truck on the lot (I was really picky), so they brought in the one I wanted from another dealer... Gave me the same great discounts and rebates. INCREDIBLE! Brought it in from the other dealer and I drove off with it in the SAME DAY. THANK YOU COWBOY AND COVERT!!! VERY PROUD NEW RAM OWNER! More

good experience did most of our research online. We met with Cowboy, and looked at our options. Once we agreed on a price, everything went smoothly and quickly. Drove did most of our research online. We met with Cowboy, and looked at our options. Once we agreed on a price, everything went smoothly and quickly. Drove the Jeep off the lot that day. Everyone was real professional and helpful. I recommend Covert. More

Terrific Job, Cowboy! Cowboy understands customers and what they are looking for in a salesman. He was very professional and courteous and went the extra mile to ensure th Cowboy understands customers and what they are looking for in a salesman. He was very professional and courteous and went the extra mile to ensure that we purchased a vehicle that met our needs and desires. We arrived at the dealership on a Saturday afternoon to take a test drive. Instead of pressing us into a decision, he suggested that we take the vehicle home for the weekend and return on Monday. We put about 100 miles on the vehicle over the weekend, driving in a variety of traffic conditions during the day and at night. How many dealers let a potential buyer do that? After the sale, he ensured that we knew how to fully operate the vehicle and its many features before we drove away. A terrific buying experience! Thanks, Cowboy! More

Another Outstanding Vehicle Purchase Due to Cowboy -Salesman I became a Covert Dodge customer a couple years ago when my Dodge Caravan needed service performed on it. Prior to that I had taken my caravan to ano I became a Covert Dodge customer a couple years ago when my Dodge Caravan needed service performed on it. Prior to that I had taken my caravan to another local Dodge Dealership because it was closer to my home. I was not happy with the service I received there and went to Covert Dodge where I received excellent service. Knowing the service was reliable and friendly, I decided to purchase my daughters a car at Covert. Cowboy was our salesman. He was extremely knowledge and patient; and he listened to us. We purchased the Jeep we wanted. When it came to purchasing my vehicle, it was easy I knew where to go and who would help me – Covert Dodge and Cowboy. Cowboy ordered exactly what I wanted and kept me informed as to when I could expect it arrive. I love my new Pacifica and my daughters love their Jeep. We got the vehicles we wanted. Thank you Cowboy for all you did for us. More

Great Experience / Will Be Back I've been to about 100 dealers new and used in the last 6 months. I was looking for a pretty specific type of truck with specific options. I was at co I've been to about 100 dealers new and used in the last 6 months. I was looking for a pretty specific type of truck with specific options. I was at covert for about 10 minutes dealing with Cowboy (it's capitilized because that's his name) when I realized I wasn't leaving there without my new truck. I wasn't sure which one it was gonna be yet but I new it was gonna be from Covert. Cowboy was great he definatly knows his trucks. No pressure what so ever from Cowboy, he's there to answer question give you facts and show you their great selection. Mike the finance manger was great. No pressure, just facts and numbers and my interest rate was unheard of. I bought a 1 year old truck that's mint and loaded with all the options I wanted with bump to bumper for 100k miles for thousands less then what I was seeing from any other dealer on similar trucks. The only pressure I got was from my wife to buy this Ram truck! I'm very happy with Cowboy and the Covert team, I will be back for the next truck. More

A Cowboy with great integrity Simply put, Cowboy Goodman did a xxxx good job at making sure that my wife and I found the vehicle we wanted within our budget and with all the featur Simply put, Cowboy Goodman did a xxxx good job at making sure that my wife and I found the vehicle we wanted within our budget and with all the features we desired. Every time we had a question, he quickly made sure to ask the right questions to get to the root of our concern. Car buying can be a very cumbersome ordeal. Cowboy made this experience so seamless that I am sort of sad I found the right car. If you are shopping for a car at Covert Chrysler Dodge Jeep Ram here in Austin, TX, Cowboy Goodman is your guy! More