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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,393 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,393 reviews

August 09, 2016

Terrible service department. Always have to wait one or two weeks to get an appointment. Obviously dealership sells way more vehicles that they can reasonably service. Even whe More

by Frustrated
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
service Consultants
Aug 16, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hello, thank you for your feedback. Our goal is to provide excellent service that keeps your car on the road and fixes any issues. We can understand why not knowing what's wrong after a visit would be frustrating. I'd love to discuss this issue with you and see what we can do. If you have a moment, feel free to reach out. Thank you, Dustin Prien at 512-730-3311

August 07, 2016

Best car buying experience I've had in a long time! Or ever. Excellent, Quick & Easy, Low Pressure. Negotiated in good faith, and kept his word. Listened to what I needed and wanted and made it happen without an More

by Bill S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 08, 2016 -

Covert Chrysler Dodge Jeep Ram responded

We are glad to know that your experience at our dealership went well! Thank you for taking the time to share your review. We appreciate your business and look forward to serving you again in the future!

August 07, 2016

Great! Cowboy killed it for me! So happy to find my dream jeep. He definitely went above and beyond to find exactly what I wanted, which was not easy. Than More

by Michelle Mowry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 08, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Congratulations Michelle on your dream Jeep and welcome to the Covert Chrysler Dodge Jeep Ram family! We will always go above and beyond for our customers to ensure that you are happy with your purchase! Cowboy will be ecstatic to read your message! Thank you again Michelle, and we look forward to seeing you again soon! Bart Gunkel, General Sales Manager

August 04, 2016

Berry good It was a great experience I would definitely go back and tell friends about the dealership and also about Cowboy and the rest of the employees More

by David1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Aug 05, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Hello, David! Thank you for your review! It puts a smile on our faces to know that you had such a positive experience with us! Thank you so much for visiting us we look forward to working with you again! Bart Gunkel, General Sales Manager

August 02, 2016

New dodge truck Cowboy Goodman did a good job. He found the truck I was looking for. The people were nice. I had a very good experience overall. More

by 2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Harrell, Cowboy Goodman
Aug 03, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for sharing your review! We're so happy to hear that 'Cowboy Goodman' was so helpful. We'll let him know to keep up the great work! It's always our goal to provide five-star service to our customers - if there's anything we can do to make your next visit better, please let us know. Congratulations on your new truck! -Dustin Prien, 512-730-3311

July 31, 2016

Made the experience a pleasur Cowboy was very helpful, answered all of our questions. First Wrangler in the family. Will definitely recommend him and the dealership to all my frie More

by Richard Berns
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Harrell, Cowboy Goodman
Jul 31, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Richard, thank you for taking the time to leave us a review! We're so happy to hear that we were able to provide you with great service. Our staff is proud of our friendly, helpful atmosphere. Congratulations on your new Wrangler, we hope to see you again!

July 13, 2016

Jeep Wrangler Cowboy was a great help to us. We were trading in an older Wrangler model for a newer version of the same model, so we didn't need much in the way of More

by Kaleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jul 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Glad to hear that Cowboy provided you with unbeatable service! We appreciate you taking the time to share your experience and wan to say thank you for your business as well. Should you need anything, do not hesitate to let us know!

July 08, 2016

Jeep Wrangler Just want to say that cowboy is an awesome salesman. Will definitely recommend him to all my friends and family. Thanks again Cowboy. Ambrosio Ma More

by Ambros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz, Cowboy Goodman
Jul 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Cowboy truly is an awesome salesman! Thank you for sharing your review about your experience with him! We appreciate your business and look forward to your next visit!

July 08, 2016

Super Fast! Cowboy is very helpful. He didn't give us any of the dealership lines to keep us there longer than we wanted nor did he string us along with pricing. More

by Askmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jul 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Glad to know that Cowboy provided you with hassle free and helpful service during your visit with us here at Covert CDJR! We appreciate your business! Should you need anything, please do not hesitate to let us know!

July 07, 2016

Great experience! Due to living on the far North side of San Antonio I contacted them online and quickly had a response from Cowboy Goodman. All questions were quickly More

by USAFguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cowboy Goodman
Jul 15, 2016 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for sharing your review! We are glad to hear that Cowboy provided you with a stress-free experience. We appreciate your business and look forward to assisting you again in the future! Should you need anything, do not hesitate to let us know!

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