Covert Chrysler Dodge Jeep Ram
Austin, TX
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Great buying experience I was looking to do a trade-in for a Pre-Owned Jeep Grand Cherokee Altitude. I had just come from another dealership (Not Covert) which ended up not I was looking to do a trade-in for a Pre-Owned Jeep Grand Cherokee Altitude. I had just come from another dealership (Not Covert) which ended up not have any pre-owned vehicles in stock. I was there for an hour while they collected information and tried to get me to purchase new, before even offering to take me out to the parking lot to show me vehicles. It was not a good experience. I told them I was going up to Covert next to check what they had. I knew as soon as I walked into the Covert dealership and was greeted by Cowboy that it was going to be a better experience. He listened to exactly what I was looking for and did not try to tell me what I wanted. I was looking at vehicles on the lot within minutes of parking. It was AMAZING. No pressuring, no hassle. Just straight to the point. I would recommend Covert to my Friends & Family and suggest they ask for Cowboy for an overall great car buying experience. More
'13 F150 It was pretty much the easiest car buying experience that I've ever had. Cowboy and his team were very professional and very friendly. The family and It was pretty much the easiest car buying experience that I've ever had. Cowboy and his team were very professional and very friendly. The family and I couldn't be more pleased with the truck and will be back the next time around! More
Most honest and straightforward car salesperson ever My wife and I are planning to trade in her Durango at some point in the next few months because we're both going to be commuting while I go back to sc My wife and I are planning to trade in her Durango at some point in the next few months because we're both going to be commuting while I go back to school for another degree. We went before we were really ready to move on it just to get an idea of what we'd be looking at; and we even took the title with us just in case the numbers worked out. While we weren't actually able to come to an arrangement that made sense for us to trade the Durango early, we were so impressed with Cowboy that - A. We are going to be trading the Durango in to him whether we get the other car from their dealership or not. B. I am desperately trying to set something up so I can only deal with Cowboy even if I have to get the car I want from a different dealership. C. When we are ready to buy another Durango or possibly a pickup (wife saw a Ram she really liked on the lot), we are going back to him for that as well. Although he politely asked early on if we were looking to trade the vehicle for anything else, after we told him we weren't at that time, he did not pressure us even once into making a separate purchase. This is the sales person you want to deal with when you're making a major purchase. He is just flat out honest and straightforward. If the numbers can't be made to work they can't be made to work and he'll just tell you and never string you along. This man will never waste a minute of your time - although you may end up wanting to waste an entire day of his because he's also just wonderful to talk to. I can't possibly think of any reason not to talk to Cowboy if you're looking for a car. More
My 2017 Pacifica Purchase Wow!! What a wonderful experience I had purchasing my new 2017 Pacifica. Cowboy Goodman helped me with this purchase. He listened to me and explain Wow!! What a wonderful experience I had purchasing my new 2017 Pacifica. Cowboy Goodman helped me with this purchase. He listened to me and explained everything about my Pacifica. He help me order my Pacifica and knew everything about each feature I asked about. He was kind, knowledgeable, and gave me all the time I needed to ask questions. I never felt like I was rushed or unimportant. Covert is lucky to have such a dedicated employee. A month early from this purchase, I purchased a 2016 Jeep for my teenage daughters and Cowboy assisted us with that purchase as well. That too was an awesome experience - so much so I became a loyal customer and purchased my Pacifica from Cowboy. I highly recommend Covert Dealerships and Cowboy Goodman. Thank you Cowboy!! We love our vehicles!! More
Fair Deal and Good Customer Service I worked with Cowboy Goodman at Covert to buy my Jeep Grand Cherokee. He helped me to find exactly what I wanted and made it as easy as possible. Afte I worked with Cowboy Goodman at Covert to buy my Jeep Grand Cherokee. He helped me to find exactly what I wanted and made it as easy as possible. After I decided on the car that I wanted, we exchanged emails a couple of times to fill out paperwork, and then I went to pick it up that weekend. I was out of there with my new car in less than an hour. He made the process extremely simple and straight forward. I would definitely recommend friends or family to do business with Cowboy and the Covert dealership. More
Brilliant service I came in to get a Jeep, I knew the one that I wanted, Cowboy worked with me to get me into the exact car in a very speedy amount of time. Great exper I came in to get a Jeep, I knew the one that I wanted, Cowboy worked with me to get me into the exact car in a very speedy amount of time. Great experience. More
sales rep; customer care, concerns polite honest knowledgabl What my family and I look for in a car dealership in Austin is not only the vehicles, but the sales representatives friendliness, patience and knowled What my family and I look for in a car dealership in Austin is not only the vehicles, but the sales representatives friendliness, patience and knowledge. More
Very helpful, no pressure! I had a great experience with Cowboy and Will at Covert Jeep. They were very helpful, laid back and best of all there was no pressure! Great team! I'm I had a great experience with Cowboy and Will at Covert Jeep. They were very helpful, laid back and best of all there was no pressure! Great team! I'm looking forward to working with them in the future and would recommend my family and friends to them as well. More
Great dealership and customer service!! The best car experience I ever had and I didn't have to spend all day there. I was in and out with a new Jeep within two hours I even test drove a jee The best car experience I ever had and I didn't have to spend all day there. I was in and out with a new Jeep within two hours I even test drove a jeep and look around. Jonathan was awesome sales guy and got me the car I wanted and also for the price I wanted. Mitch the finance guy was awesome too and even got me very low interest rate that worked perfect for me. I highly recommend them to anyone and everyone they will take good care of you without pressure you into buying something you don't want, I will definitely buy another car from them!!! More
Great customer service and wonderful new car! We purchased our Jeep Cherokee from Covert Chrysler Doge Jeep Ram. Our salesman was Justin Gann. Normally buying a car can be nerve racking but Ju We purchased our Jeep Cherokee from Covert Chrysler Doge Jeep Ram. Our salesman was Justin Gann. Normally buying a car can be nerve racking but Justin Gann was amazing. He found the car we wanted and within 24 hours had it delivered to this dealership, detailed and filled with gas ready for us to take it home. He was an amazing salesman and his attention to detail was above reproach. We had shopped around for quite a while and had dealt with other salesman and none of them were able to get us where we wanted to be. Justin not only got us the exact car we wanted, he made the transaction painless. If anyone is looking for a car, please give Justin Gann a chance to make you the deal. He can and will do everything within his power if possible to give you the car you want for the price you want. The entire staff at Covert were wonderful and a pleasure to deal with. Five stars and a huge thank you to Covert Jeep and Justin Gann! More