Covert Chrysler Dodge Jeep Ram
Austin, TX
Filter Reviews by Keyword
By Type
Showing 1,393 reviews
Jeep Buying Experience This was hands down the best car buying experience ever and it was made possible by Trey. Trey provided immediate service, answered all my questions a This was hands down the best car buying experience ever and it was made possible by Trey. Trey provided immediate service, answered all my questions and made the deal a snap. When I got there from San Antonio I was in and out with the deal completed in no time at all. He is my new go to car salesman for my next vehicle. More
They damaged my car I had my car there a week they ran all my gas out couldn't figure out what was wrong with it charged me for 5 gallons when I picked up the car it was I had my car there a week they ran all my gas out couldn't figure out what was wrong with it charged me for 5 gallons when I picked up the car it was filthy so I got it washed and noticed they backed into something and spiderwebbed my bumper. This part of the car was perfect before because it had been previously replaced due to getting rear ended. I don't expect them to own up to it. I will never go there for anything again. More
very explicative, and short wait times I am very pressed to say that the people are very business oriented and not just there to make a sale, which, is the objective at a dealership. The sm I am very pressed to say that the people are very business oriented and not just there to make a sale, which, is the objective at a dealership. The small things count and I am happy within the covert family More
Never give up Cowboy and Covert Dodge did a great job in helping me obtain my Ram 2500. I was fairly picky on what I wanted and Cowboy took the time to search the s Cowboy and Covert Dodge did a great job in helping me obtain my Ram 2500. I was fairly picky on what I wanted and Cowboy took the time to search the state and beyond to find a truck that would work for me. Another BIG dodge dealer told me the vehicle I wanted didn't exist out there and offered me an inferior truck. Cowboy and Covert never tried to sell me something I didn't want even though they had several 2500's on their lot that weren't far from what I wanted. Cowboy and everyone at the dealership was very friendly, professional and helpful. I would recommend them to anyone. By the way, the truck I bought was about $800 more than the truck from the other dealership plus I got around $1000 worth of additional upgrades but I got it for the same price the other dealer offered me on their truck. More
overly excited Walked out feeling that we made the best decision for our family. Didnt feel stressed or pressured. Awesome job Cowboy. Forever DODGE FAMILY. LOVE ou Walked out feeling that we made the best decision for our family. Didnt feel stressed or pressured. Awesome job Cowboy. Forever DODGE FAMILY. LOVE our 2016 Dodge Charger. More
Quick Deal! Great experience. I currently live in San Antonio, TX and I basically purchase my first car through the phone, how cool is that? Mr. Cowboy was very Great experience. I currently live in San Antonio, TX and I basically purchase my first car through the phone, how cool is that? Mr. Cowboy was very informative and I felt that the sales process was smooth and the deal was fair to be a first time buyer. I would definitely recommend this dealership to friends and people reading this review. And as far as Mr. Cowboy there is no doubt he will find the best deal for you. Thank you Cowboy! More
A great experience! This has been one of the best experiences with a dealership that I've had. I had been looking for a vehicle & was currently out of state. Had been in This has been one of the best experiences with a dealership that I've had. I had been looking for a vehicle & was currently out of state. Had been in touch with Cowboy for roughly a couple of months as I was not ready to buy. I had been hesitant about dealerships as most have not been on the up and up. Cowboy recommended reading some of his reviews which I did & the reviews did not lie. He is one of the most customer centric car salesmen I have met. Very pleasant to speak with, knowledgeable, on the ball. Although I did not end up getting this challenger, he went so far as to obtain a vehicle from another dealership for me. Will and Mitchell were also very pleasant to work with. Everything went like butter from the decision, to the paperwork, to driving off the lot. I want to thank everybody at Covert Dodge for making this experience excellent!! I couldn't ask for more from a dealership! I will definitely be bring my business back to them!! The Challenger is awesome and thanks so much for being who you are!! You guys are the best!!! More
Quick and friendly Jonathan Alcalá was/is the best. I'm two days he sold us two great trucks. He made the trade in process quick and harmless. He listened to what we wan Jonathan Alcalá was/is the best. I'm two days he sold us two great trucks. He made the trade in process quick and harmless. He listened to what we wanted and not once attempted to sale us something we didn't want. He was patient and friendly. He treated us like friends and not customers. Overall great service. If you are considering a new vehicle you HAVE to ask for Jonathan, you will not regret it. More
Add Us to the Covert and Cowboy Fan Clubs My wife and I just purchased a 2016 Grand Cherokee from Covert Jeep Dodge Chrysler and Cowboy Goodman was our sales person. Don’t know what I can add My wife and I just purchased a 2016 Grand Cherokee from Covert Jeep Dodge Chrysler and Cowboy Goodman was our sales person. Don’t know what I can add to the great reviews about Covert and Cowboy except to tell you that they are all true. We have never had such an enjoyable vehicle purchase before, and we have bought many cars. This was the end of the 2016 season and 17’s were already on the lot, so we pretty much had to take what was available. We had a wish list of features and Cowboy told us not to worry, because he would find the right vehicle, even if it was not on the Covert lot. Amazingly he got on his computer and found our perfect match somewhere in Texas. Cowboy was able to get the most important items on our wish list and even save us money. In negotiations, my wife always takes the lead and I just sit back and watch her work. Cowboy calls her “Boss Lady.” We are going back to only owning one car and had two trade in’s for our deal. Covert appraised our cars, but when “Boss Lady” presented Cowboy with other appraisals we had brought, they were immediately considered. “Boss Lady, I never want to play poker with you!” was Cowboy’s reply. He marched back to Bart, the sales manager, with the figures and Bart was able to match our evaluations. No hassle, no fuss. Our sale was finalized and we are now simply happily waiting for our new Jeep Grand Cherokee to come in. It’s really hard for us to imagine purchasing a vehicle in the future from anybody except Cowboy and Covert. Alan and “Boss Lady” Joan More
Great buying experience with Covert I've purchased my last 2 vehicles from Covert and would highly recommend them to anyone looking for a new/used vehicle. I have also used their servic I've purchased my last 2 vehicles from Covert and would highly recommend them to anyone looking for a new/used vehicle. I have also used their service department and would recommend them as well.. More