Covert Chrysler Dodge Jeep Ram
Austin, TX
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Great Buying Experience My wife and I had a great buying experience here. Cowboy is amazing. He made the process so easy and simple for us. He got exactly what we were lookin My wife and I had a great buying experience here. Cowboy is amazing. He made the process so easy and simple for us. He got exactly what we were looking for. Loved the overall experience - very professional and friendly. More
J Breidor Makes it Easy to Purchase a New SUV I had the pleasure of working with J Breidor in purchasing my Grand Cherokee Trailhawk. J is not your typical salesperson. He listened to what I wa I had the pleasure of working with J Breidor in purchasing my Grand Cherokee Trailhawk. J is not your typical salesperson. He listened to what I was interested in and looking for in a new SUV. We talked about the pro's and con's of all the others I had test drove and compared them to the Trailhawk. He did not "put down" the other vehicles I had looked at and compared them to the merits of the Trailhawk - options versus performance versus price. My son and I spent about 45 minutes with him on a Saturday afternoon. I called him Monday morning stating I wanted to purchase the vehicle, sent him an email stating what I was comfortable paying, we finalized the price on the phone/email and I picked up the Trailhawk on Friday. Since I had my financing already set up, it took me 5 minutes to sign the paperwork. J had the SUV detailed and ready at our agreed upon time, patiently went over all the options, how to use and had already set it up for me. He then introduced me to the service area and one of the service managers gave me her card and told me to call her cell phone if I needed anything. In short, professional salesperson in J, easy to buy from Covert and J, and everyone was customer focused. If looking for a new vehicle, check out Covert Jeep and ask for J and his sales person in training, Joe. More
J beridor is awesome and covert are lucky to have a guy like him he made our shopping for car really easy he is a very friendly and knowledgeable about the cars and he has and covert are lucky to have a guy like him he made our shopping for car really easy he is a very friendly and knowledgeable about the cars and he has an experience in the field I was so lucky to work with him and I'm going back for sure if I want to buy another car and I will definitely go back and see Jay thank you very much and you are the best thank. And also I want to thank covert because every time I go and buy a car from them they welcomed me and work with me and see what I need what fits my budget thanks again and keep up the great work you guys do More
Worst dealrship ever!! Man ive came to this dealership 3 times already and they still cant fix my car these techs suck. Todd is the worst advisor ever. Whos mans is this??? Man ive came to this dealership 3 times already and they still cant fix my car these techs suck. Todd is the worst advisor ever. Whos mans is this??? Missfire after missfire smh they only replace parts for 1 cylinder thats like replacing 1 bad spark plug with 1 new one and leaving the other 7 in there. . You are suppose to replace all 8 so they can all wear at the same time. Amateurs Fr 💯 wouldnt recommend anyone. I know the game they are trying to play and im not with it i know my car has other problems they just want to fix it so it can break again and again till my warranty goes out so i will have to come out of pocket but they got me twisted im goin somewhere else. More
Good Experience Updated Review: J is great and so different than any other car salesman I have experienced during my long hstory buying cars. After making a simple in Updated Review: J is great and so different than any other car salesman I have experienced during my long hstory buying cars. After making a simple inquiry with John Hawthorne in the service department about my interest in upgrading from a 2012 300 to a newer model. I received a call from J within 20 min. After all was said and done, in less than 24hrs I was driving home in my new Chrysler 300. He along with Conrad made the process smooth and we were literally in and out of the dealership in less than an hour. He took the time to show me features of my new car; never rushed and making sure I was satisfied. After the sale I did come across some issues (which I am still awaiting full resolution), but so far J has been responsive, patient, friendly, knowledgable and truly understands what it means to deliver a good customer experience. If you need a car ask for J. This is my sixth purchase from the Covert family. While I am giving J well deserved 5-stars and am only giving Covert 4 (actually 3+) overall given their managers terrible lack of/no response to emails or phone calls. But thank you J (and John)! More
Highly Recommended!!! I visited a number of dealers in my search for a new truck, and J at Covert was by far the best sales rep I encountered. By the time we met, I had al I visited a number of dealers in my search for a new truck, and J at Covert was by far the best sales rep I encountered. By the time we met, I had already decided on a 2017 Ram 2500, and I had very specific requirements regarding how I wanted it configured. J worked to find the closest match available in Texas, had it brought in so I could see it, and once I confirmed it was the right one for me he worked with Covert's service department to arrange a change that made it perfect. The entire process was easy-going, with no pressure whatsoever, and we quickly arrived at a deal I could be happy with. After the sale, J followed up to ensure I was still pleased with the truck and the transaction. I am. My experience with J and Covert went well beyond my expectations, and I love the new Ram. I can confidently recommend to anyone looking for a new vehicle to pay Covert a visit and ask for J, you won't be disappointed. More
Great Experience! J was a great cars salesman and really made my first car buying experience stress free! He was friendly throughout the whole process and made sure I w J was a great cars salesman and really made my first car buying experience stress free! He was friendly throughout the whole process and made sure I was happy with my purchase. More
Dream car I had a great experience here all thanks to J and his patience (with my dad)! You got me my dream car J! Hard work pays off! Thank you :) I had a great experience here all thanks to J and his patience (with my dad)! You got me my dream car J! Hard work pays off! Thank you :) More
Amazing Service from Cowboy Goodman! This good ol boy Cowboy Goodman is a no BS kind of guy. He will get you into the right car and make sure that it will be a good value for you! This wa This good ol boy Cowboy Goodman is a no BS kind of guy. He will get you into the right car and make sure that it will be a good value for you! This was the easiest car buying experience, and the most entertaining one at that! Thank you Cowboy for the excellent service. More
Thumbs up Had a great experience with J in finding a new vehicle. No pressure and answered all my questions. He even detailed my old truck, almost made me not w Had a great experience with J in finding a new vehicle. No pressure and answered all my questions. He even detailed my old truck, almost made me not want a new car. ;-) More