Covert Chrysler Dodge Jeep Ram
Austin, TX
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Not your typical salesman If you want the least stressful car buying experience, ask for Albert. He understands the merit of treating clients with kindness instead of forcing a If you want the least stressful car buying experience, ask for Albert. He understands the merit of treating clients with kindness instead of forcing a hard sell or a quick sale. When I first came into the dealership, Albert was the only one to stand and meet me. Presumably, no one else thought I would actually buy a car...but I am glad Albert is the one who stepped up to bat. We ended up staying about an hour and forty five minutes longer than the dealership was even open, just so we could close the deal and I could take the car home the same night. I appreciate that he stayed that late without a single hint of impatience. Albert knew the answer to the vast majority of my questions, and always secured the answers when he didn’t. He is new to car sales, but will be a quick learner and a solid team member. Nice hire, Covert Auto. Overall, it was a great car buying experience. I could not be happier about who my commission is going to - a real stand-up guy. More
Honest, friendly and dependable I have bought two cars from Edgar and both have been a pleasure and hassle free. His communication with the customer is awesome! The Best. I have bought two cars from Edgar and both have been a pleasure and hassle free. His communication with the customer is awesome! The Best. More
Excellent customer service We had been looking for a Ram 2500 at several other dealerships. We were not able to find anyone that was able to work within our budget and with our We had been looking for a Ram 2500 at several other dealerships. We were not able to find anyone that was able to work within our budget and with our trade-in for what we wanted. Then I talked to Dylan with Covert, and he and the finance person, Jeff, went above and beyond to make our deal happen. They were professional, efficient and courteous. The culture of excellent customer service that Covert instills in their employees is quite evident. More
Amazing He’s a great salesman and very patient with me on my choices on getting a new car. Without forcing me to buy and been himself the whole time He’s a great salesman and very patient with me on my choices on getting a new car. Without forcing me to buy and been himself the whole time More
Transparent, easy to work with, satisfied customer Purchasing experience was excellent. Donnie was a pleasure to work with. Very transparent and forthcoming. I highly recommend this dealership to anyon Purchasing experience was excellent. Donnie was a pleasure to work with. Very transparent and forthcoming. I highly recommend this dealership to anyone who may be seeking a new or used vehicle. More
Excellent Customer Service!!!! Buck Ashcraft was beyond helpful and his amazing customer service has made us lifelong customers. He worked quickly and efficiently to address our nee Buck Ashcraft was beyond helpful and his amazing customer service has made us lifelong customers. He worked quickly and efficiently to address our needs and get us the best deal possible. I highly recommend him! More
Great Experience Edgar was great. Made me feel at ease from the very beginning. Ask what my options were and he got me in the right vehicle at a great price. Go see hi Edgar was great. Made me feel at ease from the very beginning. Ask what my options were and he got me in the right vehicle at a great price. Go see him. Made me feel like family. More
Dylan! Dylan helped me find the Jeep that I was looking for. No struggle or hassle, and informative. All those i came in contact with were friendly. Irene ma Dylan helped me find the Jeep that I was looking for. No struggle or hassle, and informative. All those i came in contact with were friendly. Irene made the whole 'financial" process smooth. The whole experience was great!!! More
Awesome experience Went in hoping to get my dream car and Edgar helped made that happen. Very nice people with a great selection and never did I feel uncomfortable or pr Went in hoping to get my dream car and Edgar helped made that happen. Very nice people with a great selection and never did I feel uncomfortable or pressured. I would recommend everyone to go check out Covert Dodge and talk with my friend Edgar! More
Great experience Edgar was always prompt and couteous to all of my questions. Very honest and up front. Very easy and stress free deal. Irene in financing was a great Edgar was always prompt and couteous to all of my questions. Very honest and up front. Very easy and stress free deal. Irene in financing was a great help and informative on all my options. Very pleased. Love my truck! More