Covert Chrysler Dodge Jeep Ram
Austin, TX
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Mike was super responsive and communicative, which was huge factor in choosing y’all. I appreciated the clarity he provided and ease of communication he enabled. Made the whole process easy. huge factor in choosing y’all. I appreciated the clarity he provided and ease of communication he enabled. Made the whole process easy. More
Christian was professional and upfront from the beginning. I appreciated his persistence in helping me get to the monthly price I needed to be at. Once we headed over to finance Jessica was also su beginning. I appreciated his persistence in helping me get to the monthly price I needed to be at. Once we headed over to finance Jessica was also super friendly and helpful explaining all the numbers! Thanks guys this is a great dealership and they hooked me up with a great deal! More
Will Harrell, Chuck Sherman and Kevin Casper were excellent and wowed us with their customer service. We have been buying from Covert for over 30 years and people like Will, Chuck and Kevin keep us c excellent and wowed us with their customer service. We have been buying from Covert for over 30 years and people like Will, Chuck and Kevin keep us coming back! We appreciate them making us feel like VIPs!! More
Everyone was just great. I would highly recommend this dealership. Thanks again Chuck Shermanfor your help. Shout out to Will, Irene, and Peter. I would highly recommend this dealership. Thanks again Chuck Shermanfor your help. Shout out to Will, Irene, and Peter. More
Great experience! I walked in without an appointment to look at a new Ram 1500 Rebel and Will, the Manager, was the first one to come out, introduce himself, and shake I walked in without an appointment to look at a new Ram 1500 Rebel and Will, the Manager, was the first one to come out, introduce himself, and shake my hand. He handed me off to Tanner, who was also very friendly and professional. He was very knowledgeable, answered all my questions, and helped get me a great deal on a new Rebel and a value on my trade-in I was happy with. Next, I was introduced to Jet in the Financial department to take care of all the paperwork. He too was very friendly, professional, and incredibly patient as we did a final review of the numbers, discussed add-ons, and signed all the forms. Covert definitely has the customer service one should expect and I highly recommend them as a first stop for anyone in the market for a new vehicle. It was a pleasure doing business with them, which seems to be getting rare at most dealerships these days. I was incredibly happy when I drove off the lot in my brand new Ram 1500 Rebel. Great job Tanner, Will, Jet, and the rest on the Covert Team I met! More
This rating is not for the dealership, it's for the salesperson. There was total disappointment from the beginning. She didn't know anything about the car, didn't respond to my messages and didn't retu salesperson. There was total disappointment from the beginning. She didn't know anything about the car, didn't respond to my messages and didn't return messages. When I was scheduled to pick up the car she wasn't there and had misplaced the keys. I'm not saying don't buy a car from this dealership, but I am saying if they assign you the salesperson I had, go to another dealer. I wish they could give the commission for the car I purchased to the lady that helped me when I did arrive at the dealership. More
Mike is the best around! He is so patient and knowledgeable about the buying process. I really appreciate him and all he has done for my family and me. He is so patient and knowledgeable about the buying process. I really appreciate him and all he has done for my family and me. More
Tanner was great. Jessica in the finance department was great as well. The entire dealership was amazing. Thank you all for so much for making this happen. Jessica in the finance department was great as well. The entire dealership was amazing. Thank you all for so much for making this happen. More