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Covert Chrysler Dodge Jeep Ram

Austin, TX

4.7
1,394 Reviews

8107 Research Blvd

Austin, TX

78758

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Showing 1,394 reviews

July 30, 2018

Great experience The dealership was very helpful, kind and responsive. I was able to get out of there in no time and Edgar was very friendly and helpful as well. More

by autumnlankes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
July 27, 2018

New Jeep purchase (ordered) Edgar has been superb to deal with. Highly recommend him as your salesman. Very patient and courteous and will give you the best deal possible. More

by RSSNASCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
July 25, 2018

I bought a car honda cr-v He was really nice and patient and worked with you if the price range was a bit high. he is a quick worker and he even drove to other inventory to get More

by danbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Jul 26, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write an outstanding review. We are ecstatic to learn you had a great car-buying experience with Edgar. We greatly appreciate your positive feedback and we hope to see you in the future.

July 24, 2018

Amazing experience Will definitely buy here again Edgar was an amazing sales person since I arrive from my 5 hour drive to the dealership will when I drove off with my n More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
July 22, 2018

Impressed Beyond Words I am genuinely impressed with the level of professionalism, industry knowledge and hospitality I received at Covert. Dylan Scott was the sales profess More

by Omarrcantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Greer, Dylan Scott
Jul 22, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Hi Omarr, thank you for sharing your five-star experience with us! We're delighted that you were impressed by the customer service that you received from our team, especially Dylan and Jeff. Congratulations on your dream truck! Please let us know if we can assist with anything else.

July 20, 2018

One week and no word A week ago I brought my car in for a recall and some other electronic issues. Before I brought the vehicle in I was told that there was little wait a More

by MichaelRobles
Customer Service
Recommend Dealer
No
Employees Worked With
Brian service advisor, Mark Weber service manager
Aug 17, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Mr. Robles, My apology for the poor communication from our team. We are struggling to keep up with the volume of work our customers need performed with the growth in Austin; however, there is no excuse for poor or no communication with a customer. I have discussed your comments with both Brian and Mark, and we will continue to work on better, consistent communication as well as scheduling our workload. Sincerely, Bill Scheid Service Director

July 19, 2018

Buck Ashcraft gave great service I bought a 2019 Ram Truck from Buck Ashcraft. I was very impressed with his knowledge of the features and the differences between the myriad packages More

by Laramie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Sutton, Buck Ashcraft
Jul 20, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Laramie, thank you so much for your great review! We are truly pleased to learn you received outstanding service from Buck. We can't wait to share your kind feedback with him. It was a pleasure working with you. We hope to see you again in the future!

July 14, 2018

Jeep JKU Sahara Edgar was very helpful and knowledgeable, without being pushy. I would certainly buy another vehicle from him. The “finance department” left a bit to More

by Gshammonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Cruz
Jul 15, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for reviewing us! We will make sure to pass on this review to Edgar and let him know he did a great job helping you. If you have any additional feedback or questions, feel free to give me a call at (512) 730-3350. Thank you, Bart Gunkel General Sales Manager (512) 730-3350

July 14, 2018

Minivan Mom I am a mother of three kids ages 4 and under. I have been looking at minivans for the last year. I was looking online and there it was a Honda Odyssey More

by Thecheat2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck Ashcraft
Jul 15, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review and congrats on the new minivan! We will be sure to thank Buck for being an amazing help to you throughout your car-buying experience. Let us know if there is anything else we can help you with. We definitely look forward to your next visit!

July 13, 2018

Highly recommend Buck! Buck was super awesome! He was very thorough and worked with me until I found the right Jeep, which could be a challenge for a picky person like mysel More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck Ashcraft
Jul 13, 2018 -

Covert Chrysler Dodge Jeep Ram responded

Hi Leah! Thank you so much for the amazing five-star review! We are so happy to hear that Buck was able to help you find the perfect Jeep. Please do not hesitate to let us know if there is anything else we can do for you. Congratulations on your Jeep and welcome to our family!

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