Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center
Austin, TX
56 Reviews of Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center
I called this dealership and they quickly got me appointment, did diagnostics, did servicing and did follow up under a warranty repair. They were diligent getting my issue resolved with all the issu appointment, did diagnostics, did servicing and did follow up under a warranty repair. They were diligent getting my issue resolved with all the issues for parts. Diego was great and had great communication and was overall quite professional. I am happy to have chose this dealership to handle my vehicle and maintenance. More
The service department bay was hard to locate. Once I finally pulled my truck in, I sat in the car for about 5 minutes before anyone came out. I was a bit confused as I didn't see anyone at first Once I finally pulled my truck in, I sat in the car for about 5 minutes before anyone came out. I was a bit confused as I didn't see anyone at first but then the service advisor came and got me checked in. Process was smooth and the waiting area was pleasant and clean. Very good service and convenient location to me. More
Told me transmission wasn’t under warranty and charged me for fixing it. Problem still persisted a week later took car to another dealership and they told me it was under warranty and fixed my problems for f for fixing it. Problem still persisted a week later took car to another dealership and they told me it was under warranty and fixed my problems for free. More
Every one was nice but the sales people didn’t follow through and we had to go back multiple times and finally get kind of obnoxious to get everything fixed. I really don’t like being that type of custo through and we had to go back multiple times and finally get kind of obnoxious to get everything fixed. I really don’t like being that type of customer but after a month there wasn’t a choice. I received several calls asking if there was anything that needed to be done and I responded but until I acted angry it didn’t get fixed. The calls were kind of insulting and meaningless. More
I went for a recall update for my Dodge Ram. The person who greeted me was courteous and got my truck in line for the update right away. Waiting was comfortable and quiet. Repairs were done The person who greeted me was courteous and got my truck in line for the update right away. Waiting was comfortable and quiet. Repairs were done in an hour. Great service. More