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Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

Austin, TX

4.1
84 Reviews
Call Service Center (512) 900-6192

84 Reviews of Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

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March 23, 2025

Beth Kavanaugh, my Service Advisor, and everyone I had an interaction with, were and are always exceptional! Their Service Excellence in diagnosing and rectifying all issues, combined with their Customer More

by susie1782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Kavanaugh
Report | Print
Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the thoughtful review, Susan! We’re thrilled to hear that Beth Kavanaugh and the entire team at Covert CDJR Bee Cave delivered exceptional service once again. Beth truly goes above and beyond, and we’re lucky to have her leading the way when it comes to both technical expertise and outstanding customer care. We appreciate your continued trust and support—thank you for being part of the Covert family! 🚗🙌💫

March 09, 2025

Great overall service experience. Fixed all the problems the first time! Very professional service staff. More

by drbarbee0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth in Service. Would give her 5 stars.
Report | Print
Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

We’re thrilled to hear that your service experience at Covert CDJR Bee Cave was smooth and professional—and even better that everything was fixed right the first time! That’s exactly the kind of experience we aim to deliver every visit. We appreciate your trust and look forward to serving you again down the road! 🔧🚗🙌

March 08, 2025

Beth is responsive and always pleasant. Easy to work with and diligent in getting answers to our service questions. More

by Sammyfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth is a 5 star
Report | Print
Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the kind words, Sammy! We’re so glad to hear that Beth continues to provide such a responsive and positive experience. She’s a key part of what makes Covert CDJR Bee Cave special, and we’re lucky to have her taking such great care of our customers. We appreciate your trust and look forward to helping you again soon! 🚗🔧🙌

March 05, 2025

Second poor service experience with this organization. Seems DEI is a priority at this organization. More

by flyfishing76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Cavanaugh
Report | Print
Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We're sorry to hear that your experience did not meet expectations.

February 25, 2025

Beth at the service desk was very helpful and made the process of having my car service easy. More

by mendoza97isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Feb 26, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience! We're so glad to hear that Beth made your service visit smooth and hassle-free. Our team at Covert CDJR Bee Cave is committed to providing excellent customer care, and we appreciate your kind words. We look forward to assisting you again in the future!

February 22, 2025

Horrible. They returned my car worse than what it was when I took it there for service. More

by cheri.texassouthernhospitality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Ishak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric-service
Report | Print
Mar 04, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

We're sorry to hear about your experience. That’s certainly not the outcome anyone would want when bringing in their vehicle for service. We appreciate your feedback and hope you’re able to get everything resolved to your satisfaction.

February 18, 2025

Very much appreciate the service work and explanation of service provided. Everyone was very helpful. More

by janinelyckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Beth
Report | Print
Feb 21, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you! We’re so glad to hear that you appreciated the service work and the detailed explanations from our team at Covert CDJR Bee Cave. Providing clear communication and helpful service is what we strive for, and we’re happy we could deliver that for you. We truly appreciate your feedback and your trust in us. If you ever need anything, we’re always here to help. Safe travels! 🚗🔧

February 06, 2025

Excellent work from the service department. Beth was very professional and knowledgeable. I had taken my truck to her twice and very pleased with the outcome. I would recommend her to be your s More

by tonyhinojosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Feb 12, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Tony, thank you for your fantastic review! We're thrilled to hear that Beth and our Covert CDJR Bee Cave service team provided you with professional and knowledgeable care. Your recommendation means a lot, and we’re glad you’re pleased with the service you received. We appreciate your trust and look forward to assisting you again in the future! 🚗🔧

February 02, 2025

Great work, done timely! Very much appreciate their respect for my time and the team worked together to help meet my needs. More

by SRAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaxsen Schlauch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara
Report | Print
Feb 12, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We’re glad to hear that our team at Covert CDJR Bee Cave provided you with efficient service while respecting your time. Customer satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again in the future! 🚗🔧

January 30, 2025

Chris Monroe, my service advisor, was very helpful. Met with me right away when I arrived, confirmed the services I was looking for, kept me updated on the progress, and finalized the payment and final More

by Joe C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Monroe
Report | Print
Feb 12, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We're thrilled to hear that Chris Monroe provided you with helpful and efficient service at Covert CDJR Bee Cave. Keeping our customers informed and ensuring a smooth experience is always our goal. We appreciate your trust and look forward to assisting you again in the future! 🚗🔧

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