Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center
Austin, TX
56 Reviews of Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center
1 3/4 hours for an oil change and tire rotation? Had an appointment at 10:00. Arrived on time but was not greeted by anyone. Went into the office and was told they would get to me within the hour. I Had an appointment at 10:00. Arrived on time but was not greeted by anyone. Went into the office and was told they would get to me within the hour. I will never go back to that Covert for anything including a new auto purchase. Also, when I arrived home I saw that one of my tire valve stem caps was missing. They are not eh standard black plastic ones but jeep caps that I don't know how to replace. More
Outstanding customer service , everyone is always so friendly and an amazing car buying experience from the minute I walked through the door! Highly recommend this dealership to anyone looking to buy a friendly and an amazing car buying experience from the minute I walked through the door! Highly recommend this dealership to anyone looking to buy a new or used vehicle!! More
The dealership is in a new location and trying to secure clientele. Need I say more ? clientele. Need I say more ? More
We were helped by so many amazing people at Jeep. John, Javier, Noah and Tyler were always there willing to answer any questions I had over the past few weeks. Really appreciate the great service we John, Javier, Noah and Tyler were always there willing to answer any questions I had over the past few weeks. Really appreciate the great service we received. Everyone there goes above and beyond to make sure the customer is pleased and well informed with their purchase. More
Lifetime warranty transmission replacement took longer than expected. Three days to diagnose, 4 weeks to obtain new transmission, three weeks to install. Engine overheated when attempting to pick up vehi than expected. Three days to diagnose, 4 weeks to obtain new transmission, three weeks to install. Engine overheated when attempting to pick up vehicle. Two weeks required for new radiator cap and flush ($350). So, a total of 2.5 months at the shop, but Jeep did honor the transmission warranty. Everything is working now but took too long to fix. More
Very competent and expert technicians and service department. Communications were sketchy at times. Responses to voicemails were unpredictable. department. Communications were sketchy at times. Responses to voicemails were unpredictable. More