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Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

Austin, TX

4.1
80 Reviews
Call Service Center (512) 900-6192

80 Reviews of Covert Chrysler Dodge Jeep RAM Bee Cave - Service Center

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April 21, 2025

Had a ton of issues with my hybrid Pacifica. Was in this shop for almost 4 months. Service team I worked with was good and responsive. More

by ksedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Morena - service
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Apr 21, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your honest feedback. We understand how frustrating an extended repair can be, and we truly appreciate your patience throughout the process. We’re glad to hear our service team at Covert CDJR Bee Cave was responsive and took good care of you during that time. If there’s ever anything more we can do to support you, we’re here to help!

April 10, 2025

Beth listen to my needs and although we could not replicate the problem, they treated me with compassion and courtesy. They took my needs seriously and I will feel very comfortable coming back with m More

by lampopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
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Apr 11, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the kind review! We’re so glad to hear that Beth and the team at Covert CDJR Bee Cave took the time to listen and treated you with the compassion and courtesy you deserve. Even when a problem isn’t immediately replicable, your concerns are always taken seriously—and it means a lot to know you felt that during your visit. We’re grateful for your trust and look forward to welcoming you back anytime—whether it’s for service or when you’re ready for your next vehicle. Best regards, Covert CDJR Bee Cave Team

April 08, 2025

I'm new at this Dealership, however from day one in visiting Covert Chrysler Dodge Jeep RAM Bee Cave, I came home with a New 1500 RAM Truck, came back for a service and let me tell you you have not vis More

by rodolfo.marroquin@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Porras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Vaughan, Victoria Robins
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Apr 11, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the amazing review! We’re thrilled to welcome you to the Covert CDJR Bee Cave family, and it’s fantastic to hear that your experience—from purchasing your new Ram 1500 to your first service visit—has been so positive. Our team truly takes pride in treating every guest like family, and it means the world to us that you felt that care and kindness the moment you walked through the door. We’re excited to have you with us and look forward to many more visits to come! Best regards, Covert CDJR Bee Cave Team

April 04, 2025

Great service from the sales team all the way through service, Best staff around. I have bought several cars specifically because the service is so much better at this dealer than any other I have foun More

by lgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Legate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the incredible feedback! We're honored to hear that the team at Covert CDJR Bee Cave continues to earn your trust—from sales all the way through service. It means a lot to know that our commitment to customer care has brought you back time and time again, even across multiple purchases. We truly appreciate your loyalty and kind words. It’s guests like you that make what we do so rewarding. We look forward to continuing to provide the best experience possible, no matter what you drive! Best regards, Covert CDJR Bee Cave Team

March 23, 2025

Beth Kavanaugh, my Service Advisor, and everyone I had an interaction with, were and are always exceptional! Their Service Excellence in diagnosing and rectifying all issues, combined with their Customer More

by susie1782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Kavanaugh
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Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you so much for the thoughtful review, Susan! We’re thrilled to hear that Beth Kavanaugh and the entire team at Covert CDJR Bee Cave delivered exceptional service once again. Beth truly goes above and beyond, and we’re lucky to have her leading the way when it comes to both technical expertise and outstanding customer care. We appreciate your continued trust and support—thank you for being part of the Covert family! 🚗🙌💫

March 09, 2025

Great overall service experience. Fixed all the problems the first time! Very professional service staff. More

by drbarbee0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth in Service. Would give her 5 stars.
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Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

We’re thrilled to hear that your service experience at Covert CDJR Bee Cave was smooth and professional—and even better that everything was fixed right the first time! That’s exactly the kind of experience we aim to deliver every visit. We appreciate your trust and look forward to serving you again down the road! 🔧🚗🙌

March 08, 2025

Beth is responsive and always pleasant. Easy to work with and diligent in getting answers to our service questions. More

by Sammyfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth is a 5 star
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Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for the kind words, Sammy! We’re so glad to hear that Beth continues to provide such a responsive and positive experience. She’s a key part of what makes Covert CDJR Bee Cave special, and we’re lucky to have her taking such great care of our customers. We appreciate your trust and look forward to helping you again soon! 🚗🔧🙌

March 05, 2025

Second poor service experience with this organization. Seems DEI is a priority at this organization. More

by flyfishing76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Cavanaugh
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Mar 28, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your feedback. We're sorry to hear that your experience did not meet expectations.

February 25, 2025

Beth at the service desk was very helpful and made the process of having my car service easy. More

by mendoza97isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Cavanagh
Report | Print
Feb 26, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for sharing your experience! We're so glad to hear that Beth made your service visit smooth and hassle-free. Our team at Covert CDJR Bee Cave is committed to providing excellent customer care, and we appreciate your kind words. We look forward to assisting you again in the future!

February 25, 2025

Awesome place to get a service! The employees were great! I Highly recommend to go there! More

by JUSTINLEEBROWNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Deaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Puerto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Covert Chrysler Dodge Jeep RAM Bee Cave responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Covert CDJR Bee Cave. Providing top-notch service is our priority, and we truly appreciate your recommendation. We look forward to serving you again in the future!

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