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Covert Cadillac

Austin, TX

4.4
1,021 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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11750 Research Blvd

Austin, TX

78759

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Showing 1,021 reviews

January 08, 2022

Chris Tropiano is an absolute pleasure to work with - knowledgeable about his inventory and his product. I found him to be very helpful and would not hesitate to recommend him, which I have already done! More

by Galt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Covert Cadillac responded

Hi there! We're so happy we were able to help you out! Thank you again for the great review!

January 05, 2022

Gavin, is very friendly and helpful. He helped us with difficult situations when we didn’t understand. More

by Ilhom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Covert Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!

January 04, 2022

Really enjoyed working with Gavin, very professional and he went above beyond in helping us get a great deal when buying our vehicle! Would definitely recommend and would return! More

by Samuribe30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Covert Cadillac responded

Hi, we are so pleased you enjoyed your visit to Covert Cadillac! Until the next time we meet, take care!

January 03, 2022

This was the best car buying experience ever. Everyone on the team was attentive and helped get into the truck I wanted. I would definitely recommend them to anyone looking to buy a new vehicle. More

by Kikkir1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Covert Cadillac responded

Hi, we are so pleased you enjoyed your visit to Covert Cadillac! We look forward to your next visit! Take care!

January 02, 2022

The dealer was great. He kept pushing for what we wanted and didn’t take no for a answer. We are thrilled to be leaving with our new vehicle. More

by Tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Baker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Covert Cadillac responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Cadillac!

December 30, 2021

Brian went above and beyond from a normal car dealership experience. He made sure to find the car that was for me ,was able to knock down the price a few notches and he actually delivered my car to my hous More

by Jmillz030284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Covert Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2021

I have bought many trucks in my time and never fun. This time was a good experience and they did ever thing they could do to get what I want and they did. I recommend them to anybody who is looking for a go More

by sheamayberry752
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Huerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Covert Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

December 28, 2021

Great salesman. I came in with expectations for my trade-in value and fin as l financing amount. Gavin made them come in just as I had wanted. H Ed should be considered a great asset to Covert Cadil More

by TF55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hillary Hesser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Munoz, Greg Vasquez
Jan 04, 2022 -

Covert Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Covert Cadillac

December 28, 2021

Now starting my third week they have had my new CT5 for its six month check up and 3 small punch list items. Took a month to get it scheduled and looks like another month to get it back. Service manager More

by peterccarrothers
Recommend Dealer
No
Employees Worked With
Nathan
Dec 28, 2021 -

Covert Cadillac responded

We are very sorry for the inconvenience this has been for you! Unfortunately, the shortage of loaners and backorder of parts have created a backlog for many. Nathan and team are working hard to accommodate all. We appreciate your business and hope in the future you have a better experience. Best Regards!

December 28, 2021

Great service. Everyone was very helpful and polite. Didn’t feel rushed at all by anyone More

by Jen Miles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Benitez
Jan 04, 2022 -

Covert Cadillac responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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