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Covert Cadillac

Austin, TX

4.4
1,021 Reviews
We have been in business for over 100 years! Let us earn your business by providing you with the "Ultimate Luxury Experience". In 1909 Frank M. Covert Sr. opened the first automobile dealership in Central Texas and has been providing the best possible customer service. Since 1909, we have become a five generation family-owned and operated business. Make an appointment today and see why the Covert Family deserves to earn your business.
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11750 Research Blvd

Austin, TX

78759

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Showing 1,021 reviews

January 28, 2022

I had a great experience with JD and the entire staff. It was a tight-knit crew and they all worked together to get me taken care of. 10 out of 10 would recommend! More

by james.dean6str
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

January 27, 2022

Jose exhibited exceptional customer service skills throughout the process. He he contacted me on his off day. Kudos to Jose. Respectfully, AB More

by Abarrington723
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Covert Cadillac. We're happy we could meet your expectations!

January 25, 2022

JD did an incredible job guiding us through the process of purchasing our new-to-us Escalade. We did not know exactly what car we wanted when we arrived at the dealership. I knew what we needed for our fam More

by Rachael Hayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vasquez
Jan 30, 2022 -

Covert Cadillac responded

Hi there, thank you so much for your positive comments about Covert Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2022

Chris was incredibly professional, courteous, and respectful during entire car buying process. Absolutely no pressure or at all and made me feel very comfortable. I was very happy to choose Covert ov More

by gbjmurphy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vasquez
Jan 30, 2022 -

Covert Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Covert Cadillac and we hope to see you again soon!

January 22, 2022

En este concesionario el trato,y la calidad humana,es exelente muy agradecidos a José y todo su equipo de trabajo siempre lo recomendaré.. More

by Amavalle55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Covert Cadillac responded

Hola, reseñas como esta nos motivan y nos ayudan a garantizar que brindamos atención de alta calidad. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

January 20, 2022

JD helped us now with 3 family SUVs and are very grateful and impressed with his professionalism and knowledge! Will be sending our family and friends to JD! More

by Elena.gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Thank you for choosing Covert Cadillac as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Covert Cadillac

January 20, 2022

I felt safe and I did not feel pressured with JD Jose Diaz. I kept his contact information. More

by Jinger.poth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

Hello, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Covert Cadillac!

January 19, 2022

Great customer service. Assisted with my purchase. Process was smooth and speedy. I will do business with again. More

by Loblow76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tropiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 19, 2022

Chris was very professional and courteous. He did not apply any pressure and was respectful to us throughout the whole process. More

by JSch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fuqua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Covert Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

January 18, 2022

Thank you Jose Diaz very much for all your help and making the purchase of the car a pleasant moment. The best experience ever!! More

by Faralacu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose "JD" Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Covert Cadillac responded

Hi, we are so pleased you enjoyed your visit to Covert Cadillac! Thank you again for leaving us this response!

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